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Boody

Boody

3.7 from 97 reviews · View Statistics

Reviews

3.6

8 reviews
5
(5)
4
(0)
3
(0)
2
(1)
1
(2)
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Darren

DarrenGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Step One Bamboo Underwear

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Robyn G.

Robyn G.Greater Melbourne (Metropolitan), VIC

  • 3 reviews

Great Customer Service

published

I've bought several Boody products and have been very happy with all my purchases. I recently purchased the long sleeve top. When it arrive the sleeve had not been properly sewn up. When I reported this to Boody they replied quickly and replaced the item.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceNot as advertised
Jimmy

JimmyNarara

  • 8 reviews
  • 3 likes

Unfortunately it Doesn't live up to

published

shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery large
Product AppearanceNot as advertised
3 comments
Boody
Team BoodyBoody
Jimmy
Jimmy
Boody
Team BoodyBoody
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Outstanding

published

You can’t help but love the Boody products. They are super comfortable , super soft and since I discovered them at least 5 years ago I haven’t worn any other brand off underwear. I also love their tshirts, same great quality and comfort.
So a big big thank you to the whole Boody team for your excellent work and outstanding customer service. Much appreciated. I will for sure order more products.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
1 comment
Boody
Team BoodyBoody

Excellent Customer Service and Products

published

These products are great quality and last for years. Recently had such an excellent experience with customer service: Australia Post delivered my order to the wrong house and were giving me a terrible run around. I phoned boody for help and they resent my whole order, no questions asked. Wasn't they're fault, but they were so helpful and kind and fixed it up right away. Couldn't recommend them more.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
1 comment
Boody
Team BoodyBoody
SaM

SaMGreater Melbourne (Metropolitan), VIC

Boody is the best

published

My issue with size was speedily rectified. Great customer service and these undies are the most comfortable I've ever owned. Totally recommend this product to anyone looking for comfy undies. Thanks Boody

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
1 comment
Boody
Team BoodyBoody
Step One Bamboo Underwear

Looking for Underwear Shops & Brands?

Read the reviews for Step One Bamboo Underwear

9,357 reviews
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Great undies, AMAZING company and service!

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
1 comment
Boody
Team BoodyBoody
Maz

Maz

  • 2 reviews

Sent wrong product

published

I was sent the wrong product.I have sent 3 emails and have rung the phone numbers that appear on their website.When I ring the Telstra lady tells me the number has been disconnected.Not happy

Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceNot as advertised
1 comment
Boody
Team BoodyBoody
See all Boody reviews

Questions & Answers

Annie

Annieasked

What does are used to make underwear black?

1 answer
Boody
Team BoodyBoody

Hi Annie,

Thanks for the question.

We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :)

~BOODY Team

Get an answer from our members and Boody representatives

Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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