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Boody
- 2 reviews
Love the undies, service is non-existent
Have been wearing the boyleg briefs for years. Purchased bikini briefs in same size but these are so much smaller.
Tried to return via website. Was offered a discount to exchange. This is complex to navigate and offers advertised were not added at checkout.
Reached out to customer service - return email has not answered my questions. Just stated the obvious that if exchanging for higher priced goods I would need to pay the difference..duh
Don’t buy online unless you’re happy dealing with dysfunctional robots.
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeYes
- Sizing Very small
- Product Appearance As advertised
- 6 reviews
- 9 likes
Beware made in China
I really thought these were made in Australia, so I was more than disappointed to see they most definitely are not. They are comfortable enough but the fabric is thin and looks cheap and there is also no gusset sewn in. I will not purchase again, still looking for good quality Aussie made undies.
- Product Quality
- Incentivised Review No
- Sizing True to size
- Product Appearance As advertised
- 2 reviews
- 3 likes
Buy something else with quality
I bought Pajama’s and lounge top. Firstly I thought these are very soft and lovely but unfortunately after 2 wears the material is pilling and becoming unsightly. For the price I paid I expected much better quality and I’m very disappointed. I will spend my money elsewhere in future as these were very poor value and complete waste of money.
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hi there Rhonda,
Thank you for taking to time to leave us a review and letting us know what's happened here....
Read more We're sorry to read about your experience with your Boody product. We craft all of our products with care and consideration so we were equally disappointed as you to receive your feedback. While we are saddened to hear how our products have performed we thought it was worth noting that small piling or fuzzing is a characteristic of natural fibres (from wool to cashmere and bamboo). This is due to the nature of the yarn and unfortunately is uncontrollable. We do acknowledge that while undesirable, pilling/fuzzing is something that can occur but also is easily removed and doesn't affect the overall fit, feel, and comfort of the garment. Having that said, we'd love to find a suitable solution with you. Please reach out to our Community Happiness Team directly at support@boody.com.au :) ~ Team BOODYQuick to pill
I liked the tank tops and short tights so much I bought more. But sadly I've found the tank tops pill quickly and look worn and old.
I won't be repurchasing.
- Product Quality
- Incentivised Review No
- Sizing True to size
- Product Appearance As advertised
Hi Lisa,
We're sorry to read about your experience with your Boody product.We craft all of our products with a lot of consideration, care and diligence so we’re sorry to hear of your experience. Rest...
Read more assured this has been shared with our team to review.Find out how Boody compares to other Underwear Shops & Brands
Know better, choose better.
Comfortable socks but not long lasting
I have been a Boody purchaser for the past 12 months and like the bamboo materials and comfort. Unfortunately the latest batch of both mens' and women's socks (bought July 2021) both formed holes in the soles within 10 days of wearing, unlike Boody socks we bought last year that are still going strong. I have contacted Boody with feedback but there has been no response.
- Product Quality
- Incentivised Review No
- Sizing True to size
- Product Appearance As advertised
Made in China, not that ethical
The underwear was great, the shirt I got had fluff on it after washing it once and I can only use it as pyjamas. The main issue though is that everything is made in China. I’d probably prefer North Korea over China.
I don’t see how this aligns with their values.
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing Slightly large
- Product Appearance As advertised
Hi Marion,
Thanks for popping in your experience - we're very sorry to only receive two stars from you about our products!...
Read moreCan you kindly reach out to our team on support@boody.com.au so we can see what we can do for you? We are very proud to be an Australian owned company and design all our products in-house. Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. ~Team BOODY- 2 reviews
- 1 like
Boody Bamboo Underwear
I cannot comment on other items as I have only purchased underwear and socks but have hardly worn the socks. I bought a pair of the classic bikini underwear which seemed to be quite good. I subsequently bought multiple more as they are very comfortable and a great, flattering design. However, after a few months, they have all started to deteriorate at the front. It is seemingly quite poor quality. If they change their manufacturing to reflect the cost to create better quality items, I would reconsider purchasing again but I will not be buying from this company in the near future.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- Sizing Slightly small
- Product Appearance As advertised
Hi Kathy,
We're sorry to read about your experience with our products! This is not the feedback ideal for our products. Could you kindly reach out to us at support@boody.com.au with your order number...
Read more? We'd love the chance to smooth this over for you.- 6 reviews
- 4 likes
Expensive for Chinese products of inferior design.
I searched online for aussie made underwear and this retailer come up on the search. I purchased mens work socks and underwear (4 underwear/3 sock $86). I am an engineer so Im constantly active during the day. The socks are comfortable so no complaints there, but the underwear lacks support around the waist and around the crotch area. This is particularly noticeable during hot weather conditions. Due to the lack of decent elastic they become a mess and constantly require adjustment and seem to retain the heat more than any other underwear Ive e...
Read morever worn. My wife also has a few pairs of the womens underwear and she also states that they are uncomfortable despite being bamboo material. Additionally, when the package arrived it clearly said Made in China, but online during purchase it wasnt as obvious. Had I known this I would never have purchased. Its time to get your QC/manufacturing base back to Australia Boody!- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hey there KJB,
Thanks for dropping by and letting us know how you went with your latest purchase. We're sorry to only receive 2 stars - we'll take this feedback on board....
Read more The experience you've detailed isn't in line with our products usually perform as our Bamboo viscose is generally really great at thermoregulating so we apologise for the benefit there not working out for you or your wife. We are very proud to be an Australian-owned company and design all our products in-house. We try to make Boody as widely accessible as possible, benefitting 1000 local and small businesses across the country. To see where a product has been made simply head to the 'Fabric and Care' tab. A heads up that our popular Boody Lounge range is crafted in Vietnam along with our Women's T-Shirts and Men's T-Shirts. Our Cosy Knit Wrap and Fringed Hem Scarf are also knitted lovingly from India. With Thanks, ~Team BOODY- 9 reviews
- 8 likes
Really tried to like this brand
The nightdress is awful - every tiny bump and lump is on full display. I'm a 12-14 and I purchased large. It was clinging, with tummy, breast and nipples on very full display.
I also purchased one of the bras. I didn't pay enough attention to the fine print on the website. In fact, it is only 79% viscose. The rest of nylon and elastine. That was disappointing too.
I guess the take-home message is that there is only so much you can do with viscose. Back to cotton and linen for me.
- Incentivised Review No
- Return Claim MadeNo
- Sizing Slightly small
- Product Appearance As advertised
Hey Linda,
Sorry to read your BOODY experience was only 2 stars. We have provided your feedback onto not only our Design Team but all here at BOODY to learn from - thank you....
Read more If we can assist any further please don't hesitate to reach out to us on support@boody.com.au with your order number. ~Team BOODYFind out how Boody compares to other Underwear Shops & Brands
Know better, choose better.
Terrible In All Ways.
I received my 3 Boody Bra's today and I was very disappointed. I ordered them based on their size chart. I have discovered there is no support and every time I raise my arms the bra rides up almost around my armpits and I am constantly pulling it down. I won't be purchasing a Boody bra again.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- Sizing Slightly small
- Product Appearance As advertised
Hey Sally!
Oh no - this is not the feedback ideal for our products. Could you kindly reach out to us on support@boody.com.au with your order number? We'd love the chance to smooth this over for you....
Read more ~Team BoodySorry for the delay in getting back to you as my network has been down for some time. Theywere purchased through The Iconic and I have addressed the issue with them considering they were the merchant...
Read more. If you still require the order number I can hunt this down for you. Thanks for reaching out to me and I was so saddened that the bras just didn't fit. I have learnt a lesson on this and for something like this product one needs to get sized up properly.- 25 reviews
- 26 likes
Worst quality socks I’ve ever bought
Purchased socks recently after reading sensational reviews. Within a couple of hours of putting them on they fibres in the fabric started to show as if the socks were 10 years old. I was astounded. Became worse with washing. The reviews on this site simply cannot be legitimate. I’m still stunned and similarly I though the product was made in Australia. Explains a lot.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hey Alice,
We're sorry to read about your experience with our products! If you'd like to reach out to us on support@boody.com.au we'd love to try and smooth this over for you :)...
Read more ~Team Boody- 2 reviews
- 4 likes
Devastated
I was super excited to find what I thought was an Australian made and owned underwear company. Absolutely floored when I discovered everything is made in China. Very impressed with the products, however back to the drawing board. We need to support 100% Australian owned, designed and manufactured. Keep it it local!
These types of reviews also need to be added to your website.
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hi Kristy,
We're sorry to read your Boody experience wasn't as satisfactory as we'd had hoped....
Read more We are very proud to be an Australian owned company and design all our products in-house, to see where a product has been made simply head to the 'Fabric and Care' tab. Your feedback has been noted down to share amongst the whole Boody team so thank you. ~Team BoodyFind out how Boody compares to other Underwear Shops & Brands
Know better, choose better.
Disappointed
I was rather excited to finally find an Aussie made and owned company.... hoe wrong was I after doing my first order and have it arrive to only find they manufacture in China!!! I will not be purchasing from this company again!
- Product Quality
- Shipping
- Incentivised Review No
- Return Claim MadeNo
- Sizing Slightly small
- Product Appearance As advertised
Hi Lisa,
We are very proud to be an Australian owned company and design all our products in-house. We standby our production partners, all either based in China, Vietnam or India. Our General Manager...
Read more and Production team visit them at least twice each year to ensure that our high requirements for quality, environmental sustainability and social welfare are met.- 4 reviews
- 4 likes
Terrible delivery
Lovely products BUT terrible delivery service. My Parcel wasn't shipped and I had to chase up a week after order was placed. No explanation of why it wasn't sent. Then the parcel I received was meant for someone else which I then had to send back to them. . Customer service assured me my order would be shipped by express post and I am STILL WAITING 3 days later. NOT IMPRESSED Boody.
Customer service were very polite and helpful however.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hi there,
We're sorry to read about the experience you had with your order. I'm here to ensure you receive your products. If they haven't been received, would you kindly get in touch with us on suppo...
Read morert@boody.com.au stating your order number (starts with OLC) Thanks!- 2 reviews
- 1 like
Not comfortable at all
They are ok as far as sweating goes but uncomfortable to wear. Not enough support in the crotch. I also purchased Step One underwear to compare and Step One are so much better. Wouldn't recommend
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
- Sizing True to size
- Product Appearance As advertised
Hi Steve!
Thanks for taking the time to share your thoughts on our undies. We're sorry we couldn't get you the right amount of support required. I do have news though, our new brand new Everyday Unde...
Read morerwear range features a double layer pouch for support. I'd like to try and rectify your experience as best as I can, if you'd like to discuss options please reach out to us on support@boody.com.au with your order number and your experience.Questions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...
Read moreget more feedback - feel free to email support@boody.com.au with your order number and products affected. Thanks, ~Team BOODYWhat does are used to make underwear black?
Hi Annie,
Thanks for the question....
Read more We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :) ~BOODY TeamGet an answer from our members and Boody representatives
Details
Category | Online Shops and Underwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $80.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
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Hi there,
Thank you for taking the time to leave some feedback :)...
Read more We're sorry that you didn't love our product as much, but your feedback is welcome, valued and will be taken on board. We'd like to politely point out that we are an Australian-owned company and design all our products in-house, and as mentioned in our FAQ, our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how our factory workers are treated, and of the responsible approach we take to manufacturing with minimal environmental impact. Our undies are also free from a gusset as our Bamboo viscose provides the function a gusset normally would. Thanks again, please don't hesitate to get in touch with us directly at support@boody.com.au if you have any further questions! ~ Team BOODY