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Boody

Boody

3.8 from 152 reviews · View Statistics
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Reviews

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Exasperated
ExasperatedHunter Region, NSW
  • 2 reviews
  • 7 likes

Hit and miss products and I suspect their website filters bad reviews

published

I purchased about $500 worth of products in the last few months and returned about 1/2. Some of them are amazing and soft and comfy but some are a miss for varied reasons.
I reviewed all my purchases on their website in the last few weeks and none of my reviews on the products I rated poorly appear on their website, take that as you will.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Boody
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Kelly J.
Kelly J.South East Queensland, QLD

Quality has gone down the toilet & terrible customer service

published

I used to love Boody but the newer colour undies in the navy and grey are shockingly bad quality. The elastic fell out straight away and they went saggy. Customer service is terrible, they never give you real answers it’s just all a copy and pasted response like a bloody robot. Terrible

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Mandy
MandyHunter Region, NSW
  • 6 reviews
  • 2 likes
  • Verified

Holes after a year

published

I bought some womens briefs from Boody a year ago. They were super comfortable and I was happy with them. Unfortunately they now have holes in them in the crotch area. I’ve never experienced this with any underwear before and these are the most expensive ones I’ve bought. Quality just isn’t there.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Lisa
LisaRichmond-Tweed, NSW

Quick to pill

published

I liked the tank tops and short tights so much I bought more. But sadly I've found the tank tops pill quickly and look worn and old.
I won't be repurchasing.

Product Quality
2/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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Misti
MistiSouthwest, VIC

Not what I thought I was ordering

published

The underwear we bought looked good and felt good. However at the price we paid, we expected "slow fashion" - and the advertising led us to believe that we were buying a sustainable product. Sadly, the "sustainable" bamboo is blended with elastane, a plastic, making the fabric uncompostable and unrecyclable. That was disappointing, but the deal breaker was that these unsustainable clothes started to develop holes in the fabric within a year! So, fast fashion at slow fashion prices.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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David Sab
David Sab
  • 4 reviews

Product not worth the price.

published

An Aussie company that has China making its products, and cheep and poor quality at that. Where is the real Aussie company that can manufacture good quality products that last, right here in Australia. I had greedy companies.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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rjg
rjgAU
  • 4 reviews
  • 1 like

Disappointing

published

I have been wearing Boody underwear and my new order of briefs aren't anywhere as thick and soft as a new pair from a previous order a few years back. Very disappointing!

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Ann
AnnNewcastle
  • 3 reviews

Quality of Manufacturing has reduced

published

I have been purchasing and wearing Boody’s products since 2016 and have loved all of the undies, tops and bras that I have purchased. However, I purchased some more undies in January 2021 and within a month the waist band had deteriorated to the point where they were falling down whilst wearing them and I can’t use the x6 pairs that I purchased (Grey and Black in the 3 pack deal). I have sent photos through and Boody are currently reviewing the batch numbers etc, however, I feel product substitution has occurred by the maker or company. I am also concerned about the manufacturing in China now so will be looking for different undies that hopefully are Aussie made. A shame as the Boody products are normally top notch and so comfy.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Marion S.
Marion S.Sydney, NSW

Made in China, not that ethical

published

The underwear was great, the shirt I got had fluff on it after washing it once and I can only use it as pyjamas. The main issue though is that everything is made in China. I’d probably prefer North Korea over China.
I don’t see how this aligns with their values.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Boody
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Darren
DarrenGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Boody
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Classic example of over-marketed under-performing

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Boody
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Padded Crop Top

published

I purchased the padded crop. When it arrived I loved the feel and quality of the garment. However I found it wide on the shoulders which meant it kept slipping down my shoulders which was annoying. It is also cut deep and there does not hold chest in as securely as I had hoped. I did put my review on their site however it was not published, which I find dishonest and this has influenced me purchasing further items even though I am very happy with the briefs I purchased (this review on the briefs was positive so it was published). I have also had no response from the company regarding my review, sadly.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Boody
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Quality varies A LOT, elastic stretches out quickly

published

I have bought a variety of Boody tops and undies over the last 5 years and while I love that they are comfy, sustainable basics, I've found the quality of the elastic varies. Some items still look fine after a couple of years, but the spaghetti straps on the cami tops stretch out really badly so that the bottom is nearly at my knees! Also one pair of briefs has lost all stretch in the waist elastic so they don't even stay on. Would have hoped for a more durable product given the focus on sustainability.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Boody
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Love the undies hate the bra top

published

The bamboo undies I bought are great. The bra top rides up under the armpits and is VERY uncomfortable. Only cost me $11.50 so not end of the world but most definitely do not recommend! I tried to contact them just to give them this feedback just to let them know but they are super uncontactable....even via Facebook messenger. So I would say overall a home grown earth friendly marketing approach but actually a pretty corporate establishment. It's kind scratchy material too. I'd prefer organic cotton as I have very sensitive skin

Product Quality
3/5
Incentivised Review No
Sizing True to size
Boody
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KJB
KJBIllawarra, NSW
  • 6 reviews
  • 4 likes

Expensive for Chinese products of inferior design.

published
Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Boody
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Questions & Answers

Upset R.
Upset R.asked

I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?

1 answer
Boody
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Annie
Annieasked

What does are used to make underwear black?

1 answer
Boody
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Get an answer from our members and Boody representatives

Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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