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Boody
Great vibe but poor quality and design
I have loved the idea of Boody. However the bikini and Brazilian undies have unravelled at the elastic top in a short time and the new Lyolyte undies are rougher than the bikini and brazilian ones after only 4 washes.
I have been sad to see so much nylon and elastane added. The Brazilian undies I have just bought are now a different material to the original ones too.
I also bought the lyolyte racerback bra. The straps are so thin and hard they cut in and left marks at the top of my shoulders for hours after. I returned them to try the tr...
Read moreiangle bras and the same thing. I have bought a shaper bra with and without pads. I am different sizes in both which was frustrating to figure out. I should have stayed with them rather than the new ones anyway.. The loungwear and pyjamas and singlets have been great. I have a love hate relationship with Boody and wish there was a company that would take them on and improve things as far as design, quality and sustainability etc...- 8 reviews
- 3 likes
Unfortunately it Doesn't live up to
shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!
Hi, I have contacted the team, before and they said if you have not opened the or tried the on? How the heck do you do that when you buy something online? I had the box's and the large box ready to se...
Read morend it back till they said that and now it's all gone. can wear the brief's but will never use the boxers 4 off .. to large way to large and it said on ur site fit exact so size. Really struggle to buy things online when you guys do this pity.Hey Jimmy,
Thanks for getting back to us! Our Returns and Exchange Policy (https://www.boody.com.au/pages/returns) does state that we can't accept back opened pairs of undies however unopened are fin...
Read moree. We suggest when buying multiple units only to start with opening one before opening the rest to ensure the sizing is right.- 2 reviews
Sent wrong product
I was sent the wrong product.I have sent 3 emails and have rung the phone numbers that appear on their website.When I ring the Telstra lady tells me the number has been disconnected.Not happy
Hi Maz,
Sorry to hear about your experience with Boody. We respond to all of our customers so if I can assist please get in touch with us on support@boody.com.au. Our phone is also answered during bu...
Read moresiness hours Monday - Friday. Hope to hear from you soon to help smooth this over.Questions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...
Read moreget more feedback - feel free to email support@boody.com.au with your order number and products affected. Thanks, ~Team BOODYWhat does are used to make underwear black?
Hi Annie,
Thanks for the question....
Read more We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :) ~BOODY TeamGet an answer from our members and Boody representatives
Details
Category | Online Shops and Underwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $80.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
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Hi Jimmy,
We're sorry to read about your BOODY experience! If you'd like to contact our support team on support@boody.com.au with your order number and size issue we'd love to see what we can do to h...
Read moreelp resolve this with you hoping to hear from you soon!