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Boody
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Riddled with holes
I want to love this company but I can't. I do a lot of yoga and have lots of yoga leggings. I have never, ever had holes in any of my leggings. I bought a pair of boody yoga/workout leggings and they were riddled with holes after only a few months. I contacted boody about this and they kindly sent me a new pair that also got holes after a few months. Really disappointing quality. They just simply do not hold up at all.
- 6 reviews
- 9 likes
Beware made in China
I really thought these were made in Australia, so I was more than disappointed to see they most definitely are not. They are comfortable enough but the fabric is thin and looks cheap and there is also no gusset sewn in. I will not purchase again, still looking for good quality Aussie made undies.
- Verified
I would not give these undies any stars, -5 from me.
I bought the woman's longer leg (which was in no way long enough) to stop chaffing and wear a dress in very hot weather. I bought my usual size, and these pants are so cheap and stretchy that I could fit two of me in them. They rolled up every-time I sat down making the longer leg null and void. In addition, there is no gusset! Who makes woman's undies with no gusset? Cheap! Not what was advertised - do not waste your money.
- 2 reviews
- 3 likes
Buy something else with quality
I bought Pajama’s and lounge top. Firstly I thought these are very soft and lovely but unfortunately after 2 wears the material is pilling and becoming unsightly. For the price I paid I expected much better quality and I’m very disappointed. I will spend my money elsewhere in future as these were very poor value and complete waste of money.
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Charged my card, never sent item, never replied to any messages
My experience with Boody has been awful, and I would not recommend them at all. I purchased some loungewear nearly a month ago, the payment was charged to my card, but I received no confirmation email or shipping notification. I've tried contacting them, but unfortunately they make it very difficult, particularly for customers outside of Australia. I have sent numerous FB messages, each receiving an automated response that they will get back to me within 2 days, but someone is yet to reply. I've posted on their FB page, and asked my husband to ...
Read morecontact them via Instagram. Their online chat doesn't work for NZ Customers. I understand that errors happen (I work in Customer Support), but to also not answer my messages is pretty infuriating. It's the worst online purchase experience I've ever had.- 7 reviews
- 6 likes
Customer service is non existent
My order never arrived. I have contacted a number of times with no reply.
If you actually wants your items and don’t want to waste money don’t buy from them.
Comfortable socks but not long lasting
I have been a Boody purchaser for the past 12 months and like the bamboo materials and comfort. Unfortunately the latest batch of both mens' and women's socks (bought July 2021) both formed holes in the soles within 10 days of wearing, unlike Boody socks we bought last year that are still going strong. I have contacted Boody with feedback but there has been no response.
- 3 reviews
- 3 likes
So disappointed that these are Made in CHINA
Really disappointed that their underwear is made in China just like so many other bamboo underwear. I feel like the website was a little misleading.
Hi Deanne,
We're very sorry to only receive one star from you....
Read more We are very proud to be an Australian owned company and design all our products in-house. Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. ~Team BOODYlove the simple version
I first purchased a pair of plain grey boody mens briefs from a health food store in Brisbane I was delighted with them. They are confortable eco friendly and a clever design with the minium of seams. So I ordered 5 more pair on line they arived quickly and were packaged in a very handsome box which could be recycled to my surprise and sadness the briefs inside were festooned with not one but three annoying satin lables with information that could have been printed on or in the box. the discreet branding on the original pair I purchased made the goods look smart and seem to in the eco ethos The satin tags dont work for mens underwear get rid of them MikeB
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Misleading
Misleading advertising as I realised once the product arrived that it was made in China. Clearly I was disappointed as the product was not inexpensive.
Hey there,
Apologies for your experience with BOODY but we will take this on board. We'd kindly like to point out that we're not a "fast fashion" brand and our price points are reflective of that....
Read more We are also very proud to be an Australian owned company and design all our products in-house. Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. To see where a product has been made simply head to the 'Fabric and Care' tab ~Team BOODY- 8 reviews
- 3 likes
Unfortunately it Doesn't live up to
shop says size to accuracy is wrong I am XL It was to large. does not support at all! The shop is mainly undies but this is the product that you can't return Great!
Hi Jimmy,
We're sorry to read about your BOODY experience! If you'd like to contact our support team on support@boody.com.au with your order number and size issue we'd love to see what we can do to h...
Read moreelp resolve this with you hoping to hear from you soon!Hi, I have contacted the team, before and they said if you have not opened the or tried the on? How the heck do you do that when you buy something online? I had the box's and the large box ready to se...
Read morend it back till they said that and now it's all gone. can wear the brief's but will never use the boxers 4 off .. to large way to large and it said on ur site fit exact so size. Really struggle to buy things online when you guys do this pity.Hey Jimmy,
Thanks for getting back to us! Our Returns and Exchange Policy (https://www.boody.com.au/pages/returns) does state that we can't accept back opened pairs of undies however unopened are fin...
Read moree. We suggest when buying multiple units only to start with opening one before opening the rest to ensure the sizing is right.- 2 reviews
Great product and excellent customer service
Boody underwear is a great quality product which I have found to be really comfortable - they also have excellent customer service
Hey Geri!
Thank you for the kind words and for supporting BOODY <3...
Read moreWe hope you're able to enjoy our products for a long time to come! ~Team BOODYFind out how Boody compares to other Underwear Shops & Brands
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- Verified
Disappointed customer
I have just purchased some underwear from Boody because it is an Australian owned company but I was very disappointed to find that the items are made in China.
I feel that the country of manufacture should be made very, very clear on your site.
I will not be purchasing any more products from your company in the future.
Hi Tricia,
We're very sorry to read that we have a disappointed customer....
Read more We are very proud to be an Australian owned company and design all our products in-house. Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how factory workers are treated, and of the responsible approach, we take to manufacturing with minimal environmental impact. To see where a product has been made simply head to the 'Fabric and Care' tab. ~Team BOODYTerrible In All Ways.
I received my 3 Boody Bra's today and I was very disappointed. I ordered them based on their size chart. I have discovered there is no support and every time I raise my arms the bra rides up almost around my armpits and I am constantly pulling it down. I won't be purchasing a Boody bra again.
Hey Sally!
Oh no - this is not the feedback ideal for our products. Could you kindly reach out to us on support@boody.com.au with your order number? We'd love the chance to smooth this over for you....
Read more ~Team BoodySorry for the delay in getting back to you as my network has been down for some time. Theywere purchased through The Iconic and I have addressed the issue with them considering they were the merchant...
Read more. If you still require the order number I can hunt this down for you. Thanks for reaching out to me and I was so saddened that the bras just didn't fit. I have learnt a lesson on this and for something like this product one needs to get sized up properly.- 25 reviews
- 26 likes
Worst quality socks I’ve ever bought
Purchased socks recently after reading sensational reviews. Within a couple of hours of putting them on they fibres in the fabric started to show as if the socks were 10 years old. I was astounded. Became worse with washing. The reviews on this site simply cannot be legitimate. I’m still stunned and similarly I though the product was made in Australia. Explains a lot.
Hey Alice,
We're sorry to read about your experience with our products! If you'd like to reach out to us on support@boody.com.au we'd love to try and smooth this over for you :)...
Read more ~Team BoodyQuestions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...
Read moreget more feedback - feel free to email support@boody.com.au with your order number and products affected. Thanks, ~Team BOODYWhat does are used to make underwear black?
Hi Annie,
Thanks for the question....
Read more We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at hello@boody.com.au :) ~BOODY TeamGet an answer from our members and Boody representatives
Details
Category | Online Shops and Underwear Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $80.00 |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay and ZipPay / ZipMoney |
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Hi Kae,
We're very sorry to hear of this but appreciate you taking the time to leave your feedback. This has been passed onto our team for review....
Read more ~Team BOODY