Quality has gone down the toilet & terrible customer service
I used to love Boody but the newer colour undies in the navy and grey are shockingly bad quality. The elastic fell out straight away and they went saggy. Customer service is terrible, they never give you real answers it’s just all a copy and pasted response like a bloody robot. Terrible
Holes after a year
I bought some womens briefs from Boody a year ago. They were super comfortable and I was happy with them. Unfortunately they now have holes in them in the crotch area. I’ve never experienced this with any underwear before and these are the most expensive ones I’ve bought. Quality just isn’t there.
I would not give these undies any stars, -5 from me.
I bought the woman's longer leg (which was in no way long enough) to stop chaffing and wear a dress in very hot weather. I bought my usual size, and these pants are so cheap and stretchy that I could fit two of me in them. They rolled up every-time I sat down making the longer leg null and void. In addition, there is no gusset! Who makes woman's undies with no gusset? Cheap! Not what was advertised - do not waste your money.
Buy something else with quality
I bought Pajama’s and lounge top. Firstly I thought these are very soft and lovely but unfortunately after 2 wears the material is pilling and becoming unsightly. For the price I paid I expected much better quality and I’m very disappointed. I will spend my money elsewhere in future as these were very poor value and complete waste of money.
Product not worth the price.
An Aussie company that has China making its products, and cheep and poor quality at that. Where is the real Aussie company that can manufacture good quality products that last, right here in Australia. I had greedy companies.
So disappointed that these are Made in CHINA
Really disappointed that their underwear is made in China just like so many other bamboo underwear. I feel like the website was a little misleading.
Made in China, not that ethical
The underwear was great, the shirt I got had fluff on it after washing it once and I can only use it as pyjamas. The main issue though is that everything is made in China. I’d probably prefer North Korea over China.
I don’t see how this aligns with their values.
Classic example of over-marketed under-performing
My girlfriend bought me a pair of these undies. I initially thought they were good, and so got about a dozen more pairs. After wearing them for a few months I can tell you they are lacklustre. For me, it's like having your bits strapped to your body, there's no pocket for anything. The design is such that it's like wearing a tube instead of undies. My stuff is either smooshed up against my body uncomfortably, or splayed against my leg for everyone to see. The company's solution to this is for me to buy a whole other set of undies. Why not just ...discontinue the old ones? And while they are "moisture wicking" they take days to dry. As for being "eco" or "green" they're made in China and shipped to Australia! And they have plastic in them anyway, so not that enviro in the first place. Very disappointing. Customer service is rude too. When I complained about the products being weirdly fitting and uncomfortable for my junk, I was told to buy the new model. No thanks.
Expensive for Chinese products of inferior design.
I searched online for aussie made underwear and this retailer come up on the search. I purchased mens work socks and underwear (4 underwear/3 sock $86). I am an engineer so Im constantly active during the day. The socks are comfortable so no complaints there, but the underwear lacks support around the waist and around the crotch area. This is particularly noticeable during hot weather conditions. Due to the lack of decent elastic they become a mess and constantly require adjustment and seem to retain the heat more than any other underwear Ive e...ver worn. My wife also has a few pairs of the womens underwear and she also states that they are uncomfortable despite being bamboo material. Additionally, when the package arrived it clearly said Made in China, but online during purchase it wasnt as obvious. Had I known this I would never have purchased. Its time to get your QC/manufacturing base back to Australia Boody!
Great product and excellent customer service
Boody underwear is a great quality product which I have found to be really comfortable - they also have excellent customer service
Worst quality socks I’ve ever bought
Purchased socks recently after reading sensational reviews. Within a couple of hours of putting them on they fibres in the fabric started to show as if the socks were 10 years old. I was astounded. Became worse with washing. The reviews on this site simply cannot be legitimate. I’m still stunned and similarly I though the product was made in Australia. Explains a lot.
Disappointing in every way
They talk about the environment all the time but each piece comes in an individual box? Yes they might be just cardboard but why waste? Manufacturing all these boxes is harmful for the environment. I just couldn’t believe how they thought it was a good idea.. and of course made in China.
Secondly the product.. they are no where near as comfortable on the skin as cotton. They feel very synthetic against the skin but soft.
They really need to get the cut of the things right. The thongs were so uncomfortable, as if you wore a bikini briefs and pulled them up. I would never buy them again.
I was super excited to find what I thought was an Australian made and owned underwear company. Absolutely floored when I discovered everything is made in China. Very impressed with the products, however back to the drawing board. We need to support 100% Australian owned, designed and manufactured. Keep it it local!
These types of reviews also need to be added to your website.
Misleading words on website.
Very disappointing, almost like false advertising on their website. I thought I was buying Australian made, it's made in China.
Misleading wording on website, all items I received made in China. So sad.
Lovely products BUT terrible delivery service. My Parcel wasn't shipped and I had to chase up a week after order was placed. No explanation of why it wasn't sent. Then the parcel I received was meant for someone else which I then had to send back to them. . Customer service assured me my order would be shipped by express post and I am STILL WAITING 3 days later. NOT IMPRESSED Boody.
Customer service were very polite and helpful however.
Questions & Answers
I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?
Hey there! Sorry to read of the inconsistencies with your latest Boody purchase. We do our best to ensure the quality of our products is the same throughout. If you still have the undies we'd love to ...get more feedback - feel free to email email@example.com with your order number and products affected. Thanks, ~Team BOODY
What does are used to make underwear black?
Thanks for the question....We use a dye called Novacron which does not contain any harmful chemicals and is also very low salt. If you're interested to know more about our production process, you can visit our page here https://www.boody.com.au/pages/bamboo-process or reach out to us at firstname.lastname@example.org :) ~BOODY Team
Get an answer from our members and Boody representatives
|Category||Online Shops and Underwear Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$80.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney|
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