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Boody

Boody

3.8 from 156 reviews · View Statistics
See the Best Underwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Kelly J.
Kelly J.South East Queensland, QLD

Quality has gone down the toilet & terrible customer service

published

I used to love Boody but the newer colour undies in the navy and grey are shockingly bad quality. The elastic fell out straight away and they went saggy. Customer service is terrible, they never give you real answers it’s just all a copy and pasted response like a bloody robot. Terrible

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Mandy
MandyHunter Region, NSW
  • 6 reviews
  • 2 likes
  • Verified

Holes after a year

published

I bought some womens briefs from Boody a year ago. They were super comfortable and I was happy with them. Unfortunately they now have holes in them in the crotch area. I’ve never experienced this with any underwear before and these are the most expensive ones I’ve bought. Quality just isn’t there.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Lisa
LisaRichmond-Tweed, NSW

Quick to pill

published

I liked the tank tops and short tights so much I bought more. But sadly I've found the tank tops pill quickly and look worn and old.
I won't be repurchasing.

Product Quality
2/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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David Sab
David Sab
  • 4 reviews

Product not worth the price.

published

An Aussie company that has China making its products, and cheep and poor quality at that. Where is the real Aussie company that can manufacture good quality products that last, right here in Australia. I had greedy companies.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Darren
DarrenGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Beware the shipping fees when returning!

published

I received my Boody products in a good period of time from ordering and packaging was environmentally friendly, however the sweatpants didn't fit as I'd hoped and initiated a return & refund.
The returns portal is a great interface and while there was an option for store credit with additional 10%, I wasn't confident about my sizing based on the previous order's outcome.
I opted for the refund and I was really disappointed to learn that Boody don't absorb the shipping costs for the return and so I am now without a pair of sweatpants and out of pocket $10.
This isn't consistent with the cost-free service you experience with other online retail brands and so regrettably I won't be using Boody again now.

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Boody
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Classic example of over-marketed under-performing

published
Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Boody
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KJB
KJBIllawarra, NSW
  • 6 reviews
  • 4 likes

Expensive for Chinese products of inferior design.

published
Product Quality
2/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Boody
Team BoodyBoodySend a private message
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Geri
Geri
  • 2 reviews

Great product and excellent customer service

published

Boody underwear is a great quality product which I have found to be really comfortable - they also have excellent customer service

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Boody
Team BoodyBoodySend a private message
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Geo
GeoGreater Melbourne (Inner), VIC

Great product and excellent customer service

published

Great product quality, love the pjs ordered comfortable and well wearing so far - also ordered as gifts for my mum and mother in law! Excellent customer service - polite, friendly, prompt responses and very helpful.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
Boody
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Steve Moon T418746
Steve Moon T418746South East Queensland, QLD
  • 2 reviews
  • 1 like

Not comfortable at all

published

They are ok as far as sweating goes but uncomfortable to wear. Not enough support in the crotch. I also purchased Step One underwear to compare and Step One are so much better. Wouldn't recommend

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Boody
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Benjiman S.
Benjiman S.Perth, WA
  • 2 reviews

Very comfy

published

Website was very easy to navigate. These sock are definitely very comfortable, they are nice and thick but also don't hold the sweat. Definitely will be getting black ones tho next time as these one's do stain from dirt easily.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Ciara G
Ciara GSydney, NSW
  • 5 reviews
  • 1 like

Protect the Planet...with Plastic?

published

I just purchased some socks and underwear which I love- no problem with the product. What I can't understand though is how they justify their eco stand when they wrapped the already boxed and cardboard wrapped items in PLASTIC! Only the socks came in plastic however, so it can't be unnecessary 'protection' of the items. Was SO disappointed to see this when I opened the box and had to shake my head when I read the inside of the box read 'For The Planet'.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Questions & Answers

Upset R.
Upset R.asked

I had a few pairs of the original boxers that I bought several years ago. I just bought and received 7 more and the material is much thinner and feels less robust. Has the material been changed?

1 answer
Boody
Team BoodyBoodySend a private message
Annie
Annieasked

What does are used to make underwear black?

1 answer
Boody
Team BoodyBoodySend a private message

Get an answer from our members and Boody representatives

Details

CategoryOnline Shops and Underwear Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $80.00
Mens / Womens ClothingMens and Womens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
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