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Good fit but can never leave the house wearing items!!!
I brought two dresses online the delivery was quick and the fit of both dresses was great but unfortunately I will never be able to leave the house wearing them as both dresses are 100% see through. They are so see through that wearing same color underware as the dresses aren't even a option. I would never of brought them if I had known I would have to spend extra money and send them away to get a lining sawn into them . I don't reccomend
They're okay, but not great
Their packages come relatively quickly where I live, and the clothes that I have bought are reasonable. I just loathe the customer service; it's appalling how they treat their customers which to me just screams 'bad business.' Other than that they are okay, just not great.
If you need to return something now you must pay to do so. Don’t bother wasting your time or money
I have been loyal to boohoo for years twice a package has failed to arrive on time and this time also doesn’t fit properly and now have to pay to return... so disappointed... complained with the company who refuse to do anything
Soooo terrible. I actually searched how to make a review for this company because they don't let you make reviews on their social media (shocker). Clothing insanely terrible quality, I don't know how they make it look good in photos. I got 5 items and everything was see through and just awful material. So dissapointed.
I purchased AUS size 7 shoes.
I received UK size 5.
When ordering only option was to order in AUS size (which naturally i ordered my size, as you would) well Apparently NO. Boohoo converts the shoe size back to UK size as they are a UK based company, that was their response. I tried getting in contact with over 17 space cadets which kept telling me i ordered the wrong size.
I know my shoe size after 25 years.
They will NEVER accept they are wrong. They want a further $8.95 for me to pay for postage out of my own pocket. They still think i order...
Nice affordable clothing
The online store it is easy to find what I'm after there is alot of options to choose from. Shipping is fast. The quality is hit & miss some items are amazing but other times the item is cheaply sewn together.
Maternity clothes - true to size
I ordered 4 maternity tops and one maternity dress and they were all true to size. I'm usually a UK size 14 but since I seem to be getting bigger by the month ordered size 16. They were all true to size. Good value for money as well, as it was hard to find a good range of maternity tops in shops in Australia which are not too expensive. I opted for standard delivery and arrived within 6 business days.
Only downside was for 2 of the tops the material was like a t shirt where as, looking at the photos online I thought it would not be t shirt like material.
Only spend what you are willing to lose
Boohoo are hit and miss but more miss. Their sizing chart is complete bull. I bought what their sizing chart told me I was and it was about 4 sizes smaller. But according to them, it wasnt their fault but mine because of my expectations. Refused to pay for return shipping even though their website told me to buy the size. You get much better stuff on Shein and aliexpress! Ive bought from their heaps of times and their sizes are ALWAYS spot on. Waste.
No Issues - You get what you pay for
Firstly I ordered from Boohoo and then read the reviews and needless to say I was worried. However my order arrived under 2 weeks, I had a tracking question that was answered quickly and was resolved. I am Curve Range and the items are true to size and I paid $12 for a few items so you cant expect high quality fabrics for $12 for a dress. However, the clothes are great for what they are. I particularly love the kimono so many compliments. There is the odd thread that needs trimming and 2 dresses where a bit too thin but now I have ordered I ca...n figure that out moving forward. The only negative for me is I paid extra for express delivery and it was 11 days so I wont do that again. For casual cost effective, modern fashion that you want for a season or 2 its perfect.
I bought 20 of these skirts for a dancing item in the full range of sizes only to discover the size 12 waist is smaller than the size 10 and all 4 sizes are as long as each other! I attempted twice to get information before purchase and on both occasions they could not answer my query. There is no length or waist information on the website about this item unlike other skirts on the site which they have been more transparent about. I believe they are well aware of of the sizing faults evidenced by their refusal to release information. The skirt ...is also of poor quality with glitter flying off everywhere - even into my eye which required a special wash out to remove to prevent an eye abrasion. Customer service has declared items not to be faulty despite sending photo evidence that they did agree demonstrated the issue so return shipping is at my own cost and they will not refund the original shipping. Do yourself a favour and and give both this skirt and Boohoo a miss! December 13th 2019 Update: Do not believe fake reviews! I have had terrible issues with this company after purchasing a lot of the same skirt - sizing is completely strange - size 10 bigger than the 12! Customer service have stated this is not a fault! I have 20 of these skirts with no guarantee of a refund and all shipping costs are at my expense. Stay away from this skirt and dont believe any of the fake reviews - take a closer look December 16th 2019 Update: Terrible customer service Dont believe everything youre reading on these reviews is all I can say. Their products are cheap and nasty and they dont stand behind all the hype about customer service on faulty items which I have been a victim of - I have reviewed several times just to warn people about the skirt I purchased (20 skirts in all sizes) and they are all a mismatch not corresponding to the tag! Boohoo have deemed this not faulty!! Just do your self a favour and read the negative reviews on this website - lots of people having similar issues. The computer generated response by [name removed is not real they just dont care!
We ordered something required by a particular date. They were going to deliver several days after their specified date and so we had to cancel and now in a bun fight to get the delivery fees refunded. Absolutely pathetic they say they have tried to call when they let it ring once and hang up etc. typical faceless internet company that are full of crap. Stay away
- Verified customer
Absolute Rubbish ----
They offer express post for $15 --- within 5 business days .... Don't believe it ... Took almost 2 weeks to arrive ... Came from nsw but they insist customs held it up and it came from uk .... Here's a pic to say where it came from on the postage sticker ....
Terrible Quality Terrible Service
i Bought two dresses. The first meant to be a 10 was easily a 16!! The material was see through. Looked nothing like the pic online.
Second dress oh my god!!! The colours of material were completely different, looked nothing like advertised, was very poorly made.
These were not all that cheap!
I have sent back and have items tracked and they arrived over a week ago and they tell me it has not arrived yet I can see that it has!
Great prices, fabric quality accordingly
Plenty on offer. Delivery was reliable and good. Dresses were good, but fabric is not perfect, but I didn't expect this for a $18 dress. Return service worked very easy.
Terrible Experience. STAY AWAY!!
I brought a dress about two weeks ago, a dress I was going to wear at an event while overseas. I recently received an email saying "we got your return, your refund will be processed shortly". I never even received the dress!! The tracking said it hadn't arrived! I immediately responded advising I never returned the item, i really needed the dress and to not process a refund. They never responded. So two days later I send another email advising again how urgently I needed the dress as I was going overseas soon. Again no response. And to rub salt...in the wound, they gave me the refund minus shipping!! Freaking minus the shipping that they never sent me!! Save yourself the headache and stay the hell away from boohoo. I hope they go out of business soon!
Questions & Answers
I placed an order from boohoo and still havent received and confirmation email and i ordered it over 2 hours ago , ive ordered it again and still not had a confirmation email, nor has the money gone from my account. Any help?
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