3 Books Delivered
I ordered 3 books and they were delivered with in a week. I am extremely pleased with the competitive pricing of my books purchased and will purchase through Booktopia again.Great Service. Thanks
Right on time.
I was very pleased to receive my order in a timely and well communicated manner. I live in a regional area so I appreciated all the updates as to where things were at and the day would arrive.
This company is a joke.
This company is a joke. Entice you in by stating that despatch will be in 1-2 days and once ordered there’s a two week wait. I’ll never order from them again.
My book arrived within the provided time & was well packaged so the book was in great condition. I will definately be ordering more books through booktopia. Great selection of self development books available
Poor Communication and Service
Ordered a book on March 15 with a stated delivery of 5-9 business days as book is not held in stock and has to be ordered from the supplier. After 12 business days received an e-mail advising shipment from the supplier didn’t include my book. Tried to e-mail requesting further information and an eta only to receive an automated message saying we will respond in a few days! Nothing but crickets so I sent a follow up e-mail requesting an eta or I will cancel order. Still silence. I didn’t have time to try and call them in office hours and with recent experience of others looks like that would be a waste of time as well. They are very good at bombarding me with ‘junk e-mails with offers’ - might I suggest that they put the same effort into customer service. Last time I will use them.
Fast and Fabulous!!
My book came very quickly! It was in very good order and I was impressed by the great service and will definitely buy from Booktopia again in the near future....thankyou kindly!!
Not happy with customer service.
I have ordered a book from this place, and I needed it urgently, only to find that a couple days later I received an e-mail saying the book is out of stock and will be dispatched in 15 days!! On top of this it has been over a month now, I've attempted numerous times to contact them via e-mail and on the phone (on hold for over 45 minutes now!). Really disappointed in their service, and if it isn't fixed soon I will be taking it further.
Good find but Australia Post need a serve
Found a really hard to get DVD to use for educational purposes; very happy to get it and at a great price. Timely arrival as well but case was broken and pushed in despite the packaging. Only disappointment with order.
Awesome life changing books!
I had searched in numerous book stores for a particular book but I was told that it had been discontinued. I not only found a new edition of it online at Booktopia, I also found other books by the same author. The ordering process was simple and their delivery service was great. My order was delivered to my door within 5 days (ordered on a Wednesday and received on Monday). Will definitely buy from them again.
A wonderful product.
The book arrived very promptly & was left in a very safe place. A great company to do business with. The book is in excellent condition & will be treasured by my granddaughter. Many thanks.
Placed an order for 2 fairly obscure books. Both in stock, arrived a day early than stated and was kept updated. Reasonable postage. Can't ask for more than that.
On first glance just what I am hoping for
In a book for dummies this is clear, plain and easy to understand - whether I'm up to the actuality is to be confirmed in the near future. I guess we'll see (or hear)
I placed my order over 2 weeks ago now and I still haven’t gotten any email or any indication that my order has been shipped out. I need these books for uni so it’s really frustrating, I’ve sent multiple emails to find out how much longer I’ll have to wait, I’ve even been calling them everyday and each time get put on hold for extended periods of time just for no one to answer. Very unhappy with the service.
Good choice of books and reasonable prices
Very happy with the prompt service provided by Booktopia.
Booktopia was recommended by a friend as a good source of books and I have found that to be true
I would have no hesitation in recommending Booktopia to other friends and relatives..
Keep up the good work
Does what it says on the tin!
Easy ordering the book, fast delivery. Excellent!
Apparently I cannot submit this review unless it has at least thirty words, which is a bit silly because I have already said all that I needed to.
Love the prices and services
Easy to order online and great range. The parcel arrived in few days. Prices are great compared to other stores. Booktopia kept me informed of the status along the way.
This was my first on-line order with Booktopia and they quickly despatched my order and sent quickly. I had the books within 3 working days. The only area of confusion was that as I ordered on behalf of a business the delivery was not made to me direct but to our internal courier/mailroom and this caused questions when AusPost stated that they had delivered my books, but I hadn't received them - turns out the company had though :-) I was also not bombarded with emails - thanks!
Excellent very happy
I simply found a book that I wanted ordered it and it arrived a couple days later. It was so easy and fast will definitely use again. Great site too
Excellent service and fast delivery
Very impressed with the fast response and quick delivery service. The books that were ordered arrived undamaged in a sturdy parcel pack. Easy site to use. Would definitely use this service again in the future.
Ordered a bunch of books in total of over $100. Was told that this order would be shipped within 1-2 business days. It has been over two weeks later and have not recieved a thing. I have tried countless times calling Booktopia, and have been placed on hold for 3 hours. Have tried emailing and also no response. Is there any other way to contact this company?? I feel like my money has gone into thin air! Poor customer service and poor overall business.