Fast delivery of three books which arrived in perfect condition. This was not my first purchase from Booktopia and it won't be my last.
Had the book I wanted at a reasonable price. Delivery time was great too.
I would recommend Booktopia for your reading material.
Super fast delivery!!
So easy to find what I wanted, super easy order and payment process and really fast delivery, well packaged too!
easy and convienent
Informative, love the personal approach, Made the author sound like a friend over a coffee date and learnt a lot too.
No delivery after a month no reply to messages
Worst ever - delivery never came!!!!!!
Ordered online - was In Stock. However after payment it said waiting for more stock - after waiting a month for delivery and messaging twice with no reply I managed to contact them by phone after 20 minutes on hold.
They then proceeded to tell me they could not get the book and no other supplier could!!!!
After one call to other store - I got the book myself.
Booktopia has worst customer service - will never buy from again or recommend to anyone!
Couldn’t recommend Booktopia more. Books were delivered extremely promptly and in perfect condition. One book was back ordered and delivered within a couple of days
Terrible customer service
I have used booktopia before and had no issues until lately. I don't know if they still have customer service or outsource them somewhere else hence bad service.
Let me tell you about my online experience. First. They don't send invoice as attachments to email on order confirmation . Second. If you message their customer service there is no email acknowledgement hence you don't have a copy of your communication with them. No email trails. Like talking to a blank wall. For an online store this is a must. They have fallen behind.
Anyway. I Made an order of books and got free delivery. 10 days later Didn't receive item and found that auspost send it back to booktopia since it was damaged. Emailed customer service twice about the issue but didn't get any response. Disappointed with the service. I believe you deserve what you get for free shipping.
ordered on 1 business day and was delivered the next. Very happy with the book and the speedy delivery. Will definitely use this site again.
Easy, Fast and affordable.
Has a great and wide range of books, easy checkout and quick delivery. Affordable and has occasional offers that are worth taking advantage of. Booktopia is definitely my go to for books.
Ordering was easy, books arrived in great time and in excellent order. Service was excellent and would recommend Booktopia for purchasing books.
. Not in my little black book.
First time I have purchased books that I was unable to buy locally. Books arrived on time and in good condition.Was a good experience. These books are gifts for my adult children. Advice that I hope they can utilize in their lives.
information needed for sewing
book needed for the information needed for embroidery project can't get from any one person as all have different views on subject
The whole process from finding the book I wanted, online ordering and efficient delivery was a great experience and I would highly recommend Booktopia
After ordering 8 books in a row, I'm convinced Booktopia is the no brainer. Best prices (and I always check around the globe), reliable and fast delivery with tracking option and each book arrived undamaged and placed in a safe location. Awesome job!!
Less than 24hr turnaround for delivery to regional NSW
Amazing service. Book arrived securely packaged and undamaged. Customer service, can't remember the young lady's name, upgraded postage to express due to a lengthy waiting time on the phone...very much appreciated.
Cannot wait to read again
arrived perfect unable to go to shops
great service, quick and stress free delivery, great packaging, also had the whole range of the author I wanted to buy, thanks mguys
The whole purchase process was simple and easy. My book arrived promptly. I would definitely use Booktopia again. Highly recommended.
Perfect all round
That's why I keep on going back to get my books from them! Reasonable prices and much better service than Amazon.
Speedy delivery and very good service.
The order system is easy to use, delivery was smooth and on time, the packaging also very good to protect the book.
No Complaints Here
Impressed with packaging and the speed at which the whole process evolved. Will certainly be watching site for other books.