Lived up to my expectations
My purchase arrived at my door in New Zealand on time and in good condition, thank you. I would not hesitate to order from booktopia for any further needs.
Book delivered to local rural delivery, who knows where I live. Some couriers just drop stuff at the local gas station and it disappears. This takes a bit longer but better.
information needed for sewing
book needed for the information needed for embroidery project can't get from any one person as all have different views on subject
The whole process from finding the book I wanted, online ordering and efficient delivery was a great experience and I would highly recommend Booktopia
The whole purchase process was simple and easy. My book arrived promptly. I would definitely use Booktopia again. Highly recommended.
Thanks very much. Perfect product and delivery. Appreciated the study packaging. Not my go to provider but on my list of companies to visit.
I would have given 5 stars but the local courier PBT to Dunedin New Zealand isn't the best. They left the package in my door. My house is in the main street in the middle of town. If I didn't have the notification in my phone to alarm me that the status has changed, I could have lost the book. Please change your service provider. You will get five stars!
Received book very promptly which was good.
Less good was the fact that I was told they were out of stock on the book I wanted and we're getting more in approximately a week's time (because this turned out to be incorrect).
Arrived promptly as advised
Have ordered several times through Booktopia and have always delivered. Only one issue (when a textbook appeared to be delayed beyond expected time) - had to alert Booktopia (my only criticism they were unaware of delay), but I cannot fault their response once problem identified. Book send via express post and staff extremely helpful. Will definitely use again!
Arrived quickly and in mint condition
Easy to order online, book was discounted arrived quickly and in perfect condition. Very happy will use again. Thanks booktopia
Good with the bad
Strong packaging, good condition, prompt delivery. Hit the nail on all the points I’d expect.
One issue however is that there were some printing issues with the book. Some pages had odd splashes of red ink or faded yellow streaks. It’s only on a few pages and ruins the aesthetics of it but other than that, good condition since the pages are still readable.
I’d still reorder from here again as I don’t think Booktopia is in charge of printing and I don’t think the issue here is worth returning the book for.
If you’re reading this Booktopia, I’d recommend showing this message to your suppliers.
Delivery good and product good
Delivery was quick during a busy time period and order was in excellent condition. Packing was good to ensure nothing was damaged.
Goods ordered delivered before Christmas as promised. I was a bit worried that the parcel wouldn't get to me by Xmas day. Could have been embarrassing!
Delivered promptly: VERY happy.
As the book went straight to my niece & I've yet to speak with her I cannot comment as yet in actual product. However I can say I'm delighted with delivery service, time & texts informing me if delivery. Thank you. Tracey
Pleasant surprise that gifts ordered at the last minute arrived on Sat and enabled me to deliver to recipients for 25th. Thank you.
Prompt delivery. Book available when ordered.
Very much over packaged for a small book. Very large stiff card glued together - all over - except for the book itself. Difficult to break into the package to retrieve the book. A small padded envelope would have done the job.
Well packaged. Thank you
I got my parcel in time for christmas. It is a gift for my husband and the book looks lovely. Top quality.
Good customer service
They notified me when package was going to be an extra day longer. Was still prompt!
Very well packaged.
The book I have ordered arrived on time before Christmas as promised. The only think I was not quite happy about was the cover of the book, which is white but a bit dirty. This didn't happen on the way as the packaging was undamaged and in perfect condition. The book is a gift, so it is a bit disappointing. Otherwise no issue.
Very good range and delivery process
The delivery process was excellent, very prompt and kept informed by email from purchase to delivery. I have been searching for a particular book for a very long time and found it finally on Booktopia via a search. I thought it had gone out of print. Only reason lost a star was for paying for delivery which a rival company does not charge, but I understand that this may be necessary.
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