Great service, easy to use.
I ordered two books from Booktopia( great selection!). Simple to order and books arrived earlier than projected time frame, excellent condition due to strong parcel packaging.
Will definitely use again!
Super slow delivery
I received shipping confirmation nearly 3 WEEKS after ordering a book for a gift. There should be some kind of advice if a book is likely to have this long a delay, as I wouldn't have ordered from this website had I known.
From ordering the Dictionary to receipt the parcel turned up within 8 days
Very happy with the service,will definetly use again
Never used booktopia before,only site to have what i was aftet
Be careful for ordering items that are not in stock but on their site appears to be in stock.
On 31st January I've made a payment for 2 items +shipping (42.7). Yesterday, on 4th February I get an email saying that:
a) for the 1st item: This item has been ordered from our supplier and will ship from Booktopia within 7-10 business days.
b)for the 2nd item: This title has a long or uncertain shipping time frame.
Lets be clear. When I ordered both items were in stock! I never buy out of stock items. So no one cared to mentioned me that the items are out of stock. ok?
Ok. Today 5th Feb I just had enough and I contacted them to cancel the order and give me the refund. I go into my bank account and I see that the payment from 31st Jan was still in pending. I go to Paypal account and I see on 4th Feb, 24.2 were taken. Have no idea why, no one contacted me to tell me that they took the money for just one item + shipping. I've asked...what about the 2nd item? Would I have been charged again with shipping? What if I had 50 items?
So, they knew from the beginning that the items were not in stock hence the payment still in pending. When one of items were in stock they charged me just 24.2 without telling me. I should have been let know from the moment I made the payment:
"Cristina, I see that you've paid for the entire order, unfortunately, the items are not in stock. Do you wish to wait? We would charge your card only if the items are in stock and we would kindly ask you for your permission."
That had a copy of a book that I found hard to get and at a really good discount.
The book was new their service was great and packaging and delivery was excellent.
I ordered 3 products and they actually arrived ahead of schedule. I was very pleased with the whole experience and will definitely order from Booktopia again. The products were in great condition and I was very happy.
I ordered two large books. They were delivered safely and very quickly, with excellent communication on the progress. The price was good and I would definitely use Booktopia again. Highly recommended
Never ever purchasing from booktopia
Absolutely appaling service. They never reply back to you via email, also tried calling and no one will answer!!!! Where is my book that ive ordered 10 days ago booktopia??????!!!
Prompt delivery and the book is in perfect condition!
Extremely prompt delivery and the book arrived in perfect condition. The price was also really good! I will definitely be purchasing books from Booktopia again, I highly recommend their excellent service!
I like the design of the website. There is a good range of products to choose from. My calendars were well packaged and arrived sooner than expected. Would definitely buy from Booktopia again
1 recently brought books great service good postage great range birds . Natural history , will buy again as they were very prompt , a very good website, easy to look through thanks bird man
Ordering was easy. Booktopia had the titles I was looking for.
Delivery of my books was timely and extra effort with packaging ensured that the books arrived in perfect condition.
Super slow dispatch and delivery
I've been purchasing books from them since 2007. All m orders were delivered in 2 weeks time, which I didnt mind. But this last order of mine has been more than 2 weeks now, so i contacted customer service, only to find out that it would still be dispatched in 2 to 3 days and I should expect it not next week but the following week. Seriously, somebody down the line might have forgotten my order or something. Now, they upgraded it to express shipping. Still, I'm disappointed.
Competitive price and prompt service
I was very happy with my purchase from Booktopia. Booktopia's site is easy to navigate, they are very competitive price wise and offer prompt delivery. They also have a large selection of books to choose from and keep you updated regarding the status of your delivery. The only negative is the charge for shipping; most companies send items free of charge.
Excellent Choice of Books
First time user of Booktopia. I ordered a book and it arrived within 4 days of ordering. Very well packed and prices cheaper than other online retailers. Store is based in Australia.
Excellent to deal with...
Delivery of my book was very quick, and packaged very securely in a giant cardboard ravioli. It arrived in perfect condition and overall I'm very happy with the speed and quality of service.
I love shopping from Booktopia. They are an Australian comoany who can offer comepetetive pricing. My orders have always shipped promptly within the time frame stated and arrived in good condition. I wouldn't hesitate to use them again and again.
The worst online book seller
Do not order. I was told books were in stock and being dispatched. Two weeks later still waiting.... No explanation given. I will never use this website again or advise anyone else to.
Excellent online shopping experience
Had to buy a hard to find textbook. Booktopia website site was quite easy to navigate and the book arrived in under 48 hours in perfect condition. Very happy with Booktopia.
Great service with quick delivery. And great prices. Booktopia has a large variety of books to choose from at great prices. They constantly update you on delivery times including any possible delays.
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