Reviewer Photos & Videos
I wanted something that was out of stock everywhere else. Communication was good regarding delivery. It arrived same day in the 6-9pm window as promised. Website was easy to use and payment was simple with PayPal as an option. Items were securely packaged. Definitely worth it if you're ordering a bunch of stuff to get free metro shipping. Prices seemed good too.
Fast delivery and good range
Have ordered from boozebud about half a dozen times, delivery is always prompt and they have a good range of beers and sours. Would be better if more of the hope range was available more often rather than being sold out and it would be good if you could amend your order prior to shipping occurring but aside from that boozebud is a pretty good online grog shop. I do prefer it when they have decent sales on though otherwise Dan Murphy's are a bit cheaper but don't have the craft beer range I want
Cannot contact customer support
I ordered beer to be delivered asap. Boozebud after payment gave me a 5 day window for when it would be delivered. Could not contact them to change this. Other companies similar to this can be contacted and have a window of about .5-1.5 hours
Thank you Booze Bud
Thank you for resending my original order, you certainly made me a happy birthday girl......
Will order more in the future, very good customer service from Booze Bud Melbourne, while everyone is in stage 3 lockdown take 2.....
Terrible Customer Service- please visit the local store
Recently I purchased 2 bottles of scotch and realised I ordered one of them a French oak and made contact with customer service to change. The staff named [name removed] was so unhelpful and made no effort to assist. Their policy says totally different on their website. Better go to a physical store next time.
Won’t stop SMS spamming my mobile number even after following their opt out
I’m not even sure I’ve ever given this company my info and yet they spam my mobile number with SMS messages and continue to do so after opting out.
This kind of practice reeks of an incompetent, inexperienced and subpar business. Judging by then 1 star reviews here I’d say I was right.
Do not give this company your information.
Free shipping not free unless you live in metro areas
I was buying from boozebud with usually a good experience then they decided that if you live in a regional area that shipping was not free as advertised but $18.50 . This is disappointing from a lot of country customers who generally pay more but when you add the shipping fee you might as well spend your money locally and support the smaller bottle shops . You’ve lost my business boozebud . Don’t tip into their free shipping advertisement
You definitely could handle it in a better way
Placed an order with Boozebud a couple of days ago, and waited for the whole night last night for the delivery, but got nothing. This morning, after checking my Boozebud account, found the order had been cancelled without informing me. You need to tell your customers if you cancelled their orders instead of keeping quiet but getting the payment.
Please refund me and my order number is 319893.
Fast delivery, reasonable prices
Ordered 12 mixed pack Dainton beers on Monday and everything was delivered by Wednesday. Very happy with my purchase. Prices are either slightly cheaper or the same than local stores in Canberra. They definitely have wider varieties than what we can find here locally.
DEAL NOT AS ADVERTISED
People be aware, I ordered 6 by 1 litter vodka Belvedere,but when parcel arrived there were 6 by 0.7 litre with illumination. I know prices by heart. I only ordered because it was good advertised deal for 1 litre and I would never buy bottles with illumination for such a ridiculous expensive price for 0.7 litre. As soon,as I got parcel,I went to website-the deal disappeared. Probably other thousand people been ribbed off
deal was not as advertised
when I ordered 1 litre rum from boozebud it was advertised as free shipping if you spend over $100 you would get free shipping so I ordered 3 bottles( all 1 litre so I thought ) but was then told that not applicable to regional areas, When the order arrived today the bottles were only 700mls so I was disappointed and annoyed at being duped by your lying adds. I will never order from your business again as I do not deal with people who do nothing but lie as I could have bought this product for less money than this in our area. So goodbye and good riddance to you and I will be sure to inform all my friends not to trust your company either.
They don't deliver
We order something almost 1 month ago and until now our order didn't arrived, they are using auspost. Is incredibly this and the worst is that they don't take responsibility, is time to give a refund and keep your delivery
Quick delivery and cheap prices
Ordered few bottles of whisky, it was delivered in 2 days. I live 40 kms away from Sydney. Awesome browsing experience on website. Easy to find the products and clearly mentioned promotions and discounts. Love the recent addition of wish-list. One place to shop all your Booze :)
Warning: the courier will not hand over your order without a driver's licence.
Okay, I am over 40 years old and the courier from BoozeBud.com in Melbourne would not hand over my order without my showing him a driver's licence or passport!
It was totally unexpected, I have been ordering from Dan Murphy's for years without issue.
A personnel from Boozebud named Keith called me on arrival of my order and told me explicitly that a credit card as ID would be fine.
I had been waiting for hours for my order, what a waste of my time and money!
Update: I just received this message as an email from Boozebud.com.
Thanks for getting in touch !...I'm not sure who you spoke to yesterday as we don't have a Keith here. Also, a credit card is never a valid form of ID. We are an alcohol delivery service so valid photo ID is required if the recipient looks under the age of 25, as well as to ensure that the order is going to the correct person. Cheers! Milly 25? Are you kidding? I don't have words for how ridiculous that is. The Victorian law states that a person only need present valid form of ID if they are under 18. They have refused to give me a refund. Steer clear of this company, they are a scam.
Confused about some of the negative reviews, I had an excellent experience
Service was well priced and extremely fast given the current circumstances. Helped me get some birthday booze to my family interstate. Highly recommend this website for all your booze delivery needs.
Questions & Answers
Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble
I read the you match the lowest price. I looked at Wilde Pale Ale $78, Fist Choice advertises $42. that's a big difference.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.