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BoozeBud.com

BoozeBud.com (page 2 of 13)

2.5 from 253 reviews · View Statistics

Reviews

2.5

253 reviews
5
(71)
4
(11)
3
(11)
2
(30)
1
(130)
  • Product Quality
    3.2 (89)
  • Return Claim MadeYes (9) · No (102)
  • Customer Service
    2.4 (89)
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Reviewer Photos & Videos

Catherine

CatherineGreater Melbourne (Metropolitan), VIC

Very handy

published

I wanted something that was out of stock everywhere else. Communication was good regarding delivery. It arrived same day in the 6-9pm window as promised. Website was easy to use and payment was simple with PayPal as an option. Items were securely packaged. Definitely worth it if you're ordering a bunch of stuff to get free metro shipping. Prices seemed good too.

Product Quality
1 comment
BoozeBud
BOOZEBUDBoozeBud

Hey there Catherine,

Thank you for leaving us this review !
We pride ourselves on our same day delivery service and look forward to your next order :)

Sam

SamCanberra

  • 58 reviews
  • 48 likes

Fast delivery and good range

published

Have ordered from boozebud about half a dozen times, delivery is always prompt and they have a good range of beers and sours. Would be better if more of the hope range was available more often rather than being sold out and it would be good if you could amend your order prior to shipping occurring but aside from that boozebud is a pretty good online grog shop. I do prefer it when they have decent sales on though otherwise Dan Murphy's are a bit cheaper but don't have the craft beer range I want

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Joshua R.

Joshua R.Perth, WA

Cannot contact customer support

published

I ordered beer to be delivered asap. Boozebud after payment gave me a 5 day window for when it would be delivered. Could not contact them to change this. Other companies similar to this can be contacted and have a window of about .5-1.5 hours

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
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Birthday Girl in Iso

Birthday Girl in IsoGreater Melbourne (Outer), VIC

Thank you Booze Bud

published

Thank you for resending my original order, you certainly made me a happy birthday girl......

Will order more in the future, very good customer service from Booze Bud Melbourne, while everyone is in stage 3 lockdown take 2.....

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Jaz

JazSydney, NSW

  • 3 reviews

Terrible Customer Service- please visit the local store

published

Recently I purchased 2 bottles of scotch and realised I ordered one of them a French oak and made contact with customer service to change. The staff named [name removed] was so unhelpful and made no effort to assist. Their policy says totally different on their website. Better go to a physical store next time.

Customer Service
Return Claim MadeNo
Josh

Josh

  • 2 reviews

Won’t stop SMS spamming my mobile number even after following their opt out

published

I’m not even sure I’ve ever given this company my info and yet they spam my mobile number with SMS messages and continue to do so after opting out.

This kind of practice reeks of an incompetent, inexperienced and subpar business. Judging by then 1 star reviews here I’d say I was right.

Do not give this company your information.

Customer Service
Product Quality
Return Claim MadeNo
2 comments
BoozeBud
BOOZEBUDBoozeBud
Josh
Josh
Scott M.

Scott M.South-Eastern Region, NSW

  • 2 reviews
  • 4 likes

Free shipping not free unless you live in metro areas

published

I was buying from boozebud with usually a good experience then they decided that if you live in a regional area that shipping was not free as advertised but $18.50 . This is disappointing from a lot of country customers who generally pay more but when you add the shipping fee you might as well spend your money locally and support the smaller bottle shops . You’ve lost my business boozebud . Don’t tip into their free shipping advertisement

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Eric

EricSydney, NSW

  • 2 reviews

You definitely could handle it in a better way

published

Placed an order with Boozebud a couple of days ago, and waited for the whole night last night for the delivery, but got nothing. This morning, after checking my Boozebud account, found the order had been cancelled without informing me. You need to tell your customers if you cancelled their orders instead of keeping quiet but getting the payment.

Please refund me and my order number is 319893.

Customer Service
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Ket

KetCanberra Central 2602, ACT

  • 5 reviews

Fast delivery, reasonable prices

published

Ordered 12 mixed pack Dainton beers on Monday and everything was delivered by Wednesday. Very happy with my purchase. Prices are either slightly cheaper or the same than local stores in Canberra. They definitely have wider varieties than what we can find here locally.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
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Andy

AndyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

DEAL NOT AS ADVERTISED

published

People be aware, I ordered 6 by 1 litter vodka Belvedere,but when parcel arrived there were 6 by 0.7 litre with illumination. I know prices by heart. I only ordered because it was good advertised deal for 1 litre and I would never buy bottles with illumination for such a ridiculous expensive price for 0.7 litre. As soon,as I got parcel,I went to website-the deal disappeared. Probably other thousand people been ribbed off

Customer Service
Product Quality
Return Claim MadeYes
1 comment
BoozeBud
BOOZEBUDBoozeBud
geoffrey

geoffreyCentral Queensland, QLD

deal was not as advertised

published

when I ordered 1 litre rum from boozebud it was advertised as free shipping if you spend over $100 you would get free shipping so I ordered 3 bottles( all 1 litre so I thought ) but was then told that not applicable to regional areas, When the order arrived today the bottles were only 700mls so I was disappointed and annoyed at being duped by your lying adds. I will never order from your business again as I do not deal with people who do nothing but lie as I could have bought this product for less money than this in our area. So goodbye and good riddance to you and I will be sure to inform all my friends not to trust your company either.

Customer Service
Return Claim MadeNo
2 comments
BoozeBud
BOOZEBUDBoozeBud
geoffrey
geoffrey
Awaysaway

AwaysawaySouth East Queensland, QLD

BoozeBud is great!

published

Timely service, great range of stock and friendly helpful staff. Xisjsne. She was skke. Eje sne eke ske eikanqmnw sjwnw wkd nw w. sjw. SNe. SJw sne w an. Wjenebr.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
worldtrip79

worldtrip79Sydney, NSW

  • 2 reviews
  • 1 like

They don't deliver

published

We order something almost 1 month ago and until now our order didn't arrived, they are using auspost. Is incredibly this and the worst is that they don't take responsibility, is time to give a refund and keep your delivery

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Shish

ShishSydney

  • 4 reviews
  • 1 like

Quick delivery and cheap prices

published

Ordered few bottles of whisky, it was delivered in 2 days. I live 40 kms away from Sydney. Awesome browsing experience on website. Easy to find the products and clearly mentioned promotions and discounts. Love the recent addition of wish-list. One place to shop all your Booze :)

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
Jennifer

Jennifer

  • 3 reviews

Warning: the courier will not hand over your order without a driver's licence.

published
Customer Service
Product Quality
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Mick U

Mick USydney, NSW

You will die of thirst waiting for it to arrive

published

Wow - you use a service like this because you want grog or send a gift....
over a week and still waiting, go to the corner bottle-o and save the hassle.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud

Great experience

published

Ordered 4 different brands of beer in one order. Ordered on a sunday, arrived on tuesday. All came in one package. Live Sydney metro. Great experience, will order through them again.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud

Hey there Steve,

Cheers for the review. We are so glad we can send you your favourite Booze on time :)
Looking forward to your next orders !

Well done boozebud

published

I was a bit apprehensive in ordering through you guys after reading your reviews but not now my order came a couple of days late but with aus post being swamped again well done

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud

Hey Scott

Cheers for the review. We are so glad we can send you your favourite Booze on time :)

shane c

shane csydney

  • 8 reviews
  • 6 likes

Waste of time

published

Damaged bottles due to bad packaging,wrong bottles sent out,promised correct bottle to be sent.waited for a week to find no stock they had made a mistake.dont waste your time....go to dan murpheys

Customer Service
Product Quality
Return Claim MadeNo
2 comments
BoozeBud
BOOZEBUDBoozeBud

Hey there Shane, Apologises you have had this experience.
We can add some credit to your account for the next order should you wish & again apologise for the mishap.

Cheers

shane c
shane c

Sounds good

Georgia

GeorgiaPerth, WA

Confused about some of the negative reviews, I had an excellent experience

published

Service was well priced and extremely fast given the current circumstances. Helped me get some birthday booze to my family interstate. Highly recommend this website for all your booze delivery needs.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
BoozeBud
BOOZEBUDBoozeBud
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Questions & Answers

Kev mc

Kev mcasked

Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble

No answers
Wayne Taylor

Wayne Taylorasked

How do I get a return? I want my money refunded please.

No answers
Waldo

Waldoasked

I read the you match the lowest price. I looked at Wilde Pale Ale $78, Fist Choice advertises $42. that's a big difference.
Jeff

No answers

Get an answer from our members and BoozeBud representatives

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