Reviewer Photos & Videos
Quicker and easier than I thought
Ordered 3 cases of beer on Saturday afternoon for delivery Monday between 1pm and 6pm and had them by 1:30pm on Monday. Cases left where requested. Happy with discount for buying 3 cases but it meant I got less of a discount for being my first purchase. Still a great price. Would definitely use again.
It's been 2 weeks since my partner ordered some beers.. not sure now of the issue is aust post but would be great but to get some personalised service vs endless automated notifications about delays. We got half the order so maybe it's just the beer out of stock....again... who knows. Apparently in sydney... but have to fill in a form to find out more. . It's just too hard
Accurate order at a good price
Product arrived today (Sunday morning). I'd ordered it about 10 days ago. Was a little worried after reading so many reviews of people being frustrated by delayed delivery, but I know Australia Post is getting slammed at the moment. It left the warehouse in Sydney within a short time of being ordered so I don't think that's BoozeBud's fault. It *is* a pandemic! Opened the box - accurate order and no damage. I'm happy!
Also, when this product was out of stock a few weeks ago I send them a message and got a prompt and accurate response, so I'm happy with BoozeBud overall :)
Half delivery. False correspondence.
Received my delivery today, but It was missing 1 case and a 6pack. All correspondence now says delivered, which is completely false. Had a delivery previously which was great and as it should have been. I was very happy to be honest. but this will turn me completely off after having to chase it up. I don’t need this stress when it comes to my booze.
- Verified customer
There are better options out there.
BoozeBud has an ok range to choose from but their prices are really not that competitive. I decided to order from them due to them carrying a particular whisky which was out of stock everywhere else.
Delivery was several days late but due to the current circumstances this was expected. The only problem was however was that they had packed the bottles laying down before sending them which resulted in the corks becoming soaked, resulting in leakage during postage. Approximate loss was from neck level of the bottle to the shoulder during postage - at least 2 drams worth.
Everywhere else I have ordered whisky from sends their bottles upright. Big mistake guys. Until you can fix this I won't order or recommend ordering from you again.
Boozedud more like it
Still nothing 10 days later got in contact with them but there is no tracking on aus post as only shipping info and still unknown even when boozedud are investigating when will arrive.Avoid and just go to Dan's or anywhere else.To there credit got $10 for next order,yeah right keep ya $10 as won't be back
Ordered 3 cartons of beer. Delivery day came and no beer. Received an email to say it had been delivered. Looks like the idiot has either delivered it to the wrong address or kept them himself. On top of that you cannot contact them > when sending a message they advise they will be back in touch in 2 business days. What a crap service
I have now been waiting 24 days for my order, I have made contact via the app and I can see a customer enquiry has been lodged with Australia post but no further information I can now longer access the app or website feel like I just got played big time not happy at all!! Won’t hold my breath waiting for my alcohol to arrive seems Ive just wasted a couple hundred dollars on nothing!!
14 days still waiting for my order.
I placed and order with Boozebud on the 3rd April with an expected delivery timeframe of 5-7days for WA. 14 days later I am still waiting for my order. No contact, no apologies, no advice on expected delivery date. Do yourself a favour just buy it at the bottleshop rather than muck around with this company.
Good products, delivery sucks
The range, diversity of the products is excellent , the delivery via Austpost needs to be changed / assisted as some orders placed before the weekends or public holidays can take a full 7 - 8 days to deliver within the Metro area, for an online booze delivery consult your local bottle shop I feel.
Questions & Answers
Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble
I read the you match the lowest price. I looked at Wilde Pale Ale $78, Fist Choice advertises $42. that's a big difference.
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