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Much easier to buy from a retail shop.
I was drawn to making my purchase due to the discounts being offered at the time. My goods were dropped off outside the listed delivery times and were signed for by a neighbouring business. I was just lucky enough they were honest and delivered my items to me the following day. I notified BoozeBud of the situation as only 5 of the 6 items were delivered.5 days later and I'm still waiting for the last item to arrive. This seems to be a courier issue more than the seller themselves but, it has made me think twice about buying this way again. Next time I'll keep a look out for special buys at my local bottle shops.
Great value booze!
I have ordered many times from BoozeBud. They have some very unique items not available at your local bottleshop and offer great value - especially with their specials. Delivery is prompt and always on time. I have no hesitation in recommending BoozeBud for your alcohol.
Delivery issue handled well, great customer service
Had a delivery issue whereby StarTrack didnt follow instructions ie hide beer out of view, left gate open and had it stolen. Even though more a Startrack fault than Boozebud, Boozebud credited my account so i could reorder. Great customer service. Will use again. Also have good sales.
Better option for online shopping
After my order was delayed because of some issues with AusPost, they sent it to me via express and got it within days. Very good customer service and definitely use them again.
Second Order ...All Good
My second order with Boozebud and no complaints, delivered within time window chosen .
Also, well done by Startrack on delivery of items.
Delivery Time Way Too Long
Ordered drinks on Oct 17th for my birthday on the 28th. Boozebud delivery estimate Fri 22nd to Tues 26th. Just received a text from Aussie Post with delivery estimate 27th Oct - 1st Nov! Don't order for delivery if you want your drinks within 2 weeks!
Impressed quick service
One box delivered and emailed the company with an answer with in 24 hrs. Stating they sometimes get delivered separately. So true next day 2nd box arrived. I have no hesitation the service was good and will use them again.
Thank you Milly job well done.
Gloria from Melbourne
Placed an order for 2cartons of imported beer that are hard to get in Aus.
Easy platform to place an order, with reasonable prices. Considering i'm 1000KMS from Sydney,
the order arrived within 2 to 3 days..... which to me, is TERRIFIC!
Will be placing more orders in the near future....
1 hour later than the latest delivery time
Rubbish service , if you want grog delivered within a certain window forget BoozeDud and when you need help look out for theri chat bot , useless !!
I know with covid lockdown I expected my delivery to be a little slow I’ve received only one out of three cartons as of yet the order was three weeks ago. Far too slow
Fantastic online delivery for alcohol
Have been shopping with boozebud throughout lockdown and can’t rate them highly enough. Cheaper than most places. Easy to use website, huge range of spirits and wine, and super fast & free delivery. Download the app for extras like free shipping & discounts.
Wish I'd read these reviews first
Don't expect your order in a timely manner. They blame Australia Post when the holdup is clearly in their warehouse.
Ordered Sun 29th Aug. Con note was created Thurs 2nd Sep. I doubt they'd even picked the order by then, but create a con note when it's sent out to the warehouse to pick.
I sent email enquiry 5th Sep as it had still not been scanned by Aust Post as picked up. They told me it had been picked up on the 2nd when it clearly had not. I queried that, and they again insisted it had been picked up when the tracking clearly showed it had not!
Finally picked up by Australia Post 6th Sept.
Five business days to ship is unacceptable.
Even less acceptable is being dishonest about the process.
I'll never order from here again.
Wish I'd read the reviews first
What a shame! Ordered their Father Day pack which has still not been delivered for this weekend (Fathers Day) and have an estimate delivery still for another two weeks time, So a total of 3 to 3 1/2 weeks in total wait time. Was told that it's Australia Post fault due to reduced hours, staff etc. But Australia Post did not receive any confirmation of my order until a week after I placed my order with BoozeBud, what a joke. Definitely wont be using or recommending this company again. With shops closed I am now without a present.
Wine/ Spirit deliveries Ok- DO NOT ORDER CARTONS OF BEER
A little disappointed waiting for a week to have only half of my order completed.
If you want beer delivered on time, buy it yourself or definitely better online options elsewhere.
I'm pre-empting an online apology from BoozeBud here but when my carton of beer arrives, this will be the last time I use BoozeBud (EVER).
Too hard, won’t take phone calls and won’t ring you when a problem occurs, just go to your local bottlo
I paid extra to get my order in 2 days but they msg me to say cause of high volume it would be a day late and offered me 10 dollars off next order, however it still didn’t turn up even after I received a message saying it did I didn’t get it, turned out it went to wrong address which they said was the one I gave them, I have lived at the same place for 30 years and have had a delivery from them before and never had a problem, I tried to ring but they don’t take phone calls or won’t ring you, it all has to be done through emails and live chat, too hard for an old bloke , just go to your local bottle shop
Questions & Answers
Why does Booze Bud take so long to deliver? I placed an order on the 19th and it still hasn't been picked up. Bad form...
Hey there Pam, Our delivery times are based on where you are located. Usually 3-5 days however, same day and next day delivery is available for metro areas. This being said we have had an influx of orders through this new lockdown and are experiencing some delays. We are working super closely with our courier companies to ensure we put into place procedures to minimise these delays. We are so sorry to hear your package has not arrived yet. We would like to look into this further so If you could please email us with some more details we can help you out. Please email us at firstname.lastname@example.org
What a load of rubbish. If you check the review statistics, you'll see that the service has always been crap!
Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble
How do I get a return? I want my money refunded please.
Get an answer from our members and BoozeBud representatives
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