Needs more reliability
I was hesitant to give BoozeBud a go due to reviews about delivery issues and poor customer service. However due to the company being sold back to the original founders & new marketing campaigns, I decided to give it a try.
The prices were reasonable - quite good in comparison to other sites. Delivery timeframe was short & accurate. However the biggest problem was that the delivery was left unattended. I had specifically chosen the option for an ATTENDED delivery; this also goes hand in hand with BoozeBud’s policy that was listed under the pr...oduct description - that ID and the card used for purchase had to be sighted upon delivery. However I came home to the delivery left on the doorstep - $1500 worth of product just sitting there. Extremely poor & risky service.
Well done boozebud
I was a bit apprehensive in ordering through you guys after reading your reviews but not now my order came a couple of days late but with aus post being swamped again well done
After a lot of troubles BoozeBud solved all the issues.
I received everything I order and the prices are very good.
If BozzeBud will improve the order management and the delivery delays (I recon due also to the COVID-19 issue at moment) you will be a 5 star service!
good service at a reasonable price - delivery was quick with no problems at all...
good beer would def recommend them to others as compared to uncle dan . go for it... awesome
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Questions & Answers
Why does Booze Bud take so long to deliver? I placed an order on the 19th and it still hasn't been picked up. Bad form...
Hey there Pam, Our delivery times are based on where you are located. Usually 3-5 days however, same day and next day delivery is available for metro areas. This being said we have had an influx of orders through this new lockdown and are experiencing some delays. We are working super closely with our courier companies to ensure we put into place procedures to minimise these delays. We are so sorry to hear your package has not arrived yet. We would like to look into this further so If you could please email us with some more details we can help you out. Please email us at email@example.com
What a load of rubbish. If you check the review statistics, you'll see that the service has always been crap!
Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble
How do I get a return? I want my money refunded please.
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