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BoozeBud.com

BoozeBud.com

2.3 from 384 reviews · View Statistics
See the Best Wine & Liquor Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by BoozeBud

Reviews

1.9
20 reviews
  • Product Quality
    4.3 (4)
  • Return Claim MadeYes (5) · No
  • Customer Service
    5.0 (2)
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Tim
Tim Sydney, NSW
  • 3 reviews

Delivery issue handled well, great customer service

published

Had a delivery issue whereby StarTrack didnt follow instructions ie hide beer out of view, left gate open and had it stolen. Even though more a Startrack fault than Boozebud, Boozebud credited my account so i could reorder. Great customer service. Will use again. Also have good sales.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
BoozeBud
James G.BoozeBud

Hey legend ! Thank you so much for leaving this review. We are so glad to hear you have had such a great experience & we are so happy we could help here :) We look forward to your next order.
Cheers legend

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Maracyline A.
Maracyline A.Greater Melbourne (Outer), VIC

Prompt response and excellent customer service

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
BoozeBud
James G.BoozeBud
Similar opinion? Write a review on ProductReview.com.au!
Zen Ore
Zen OreSydney, NSW

Good Value, GREAT Service

published

I've purchased 3 cases of beer and a bottle of whisky.
I didn't like one the beers (I thought it was faulty).
Sent a message through the website.
Got a reply and a credit to my account the same day.
These guys will certainly get my business!

Incentivised Review No
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Fra
FraHobart, TAS

Wrong beers, lost money, no reply

published

I ordered a 4 pack of the Pirate Life Mosiac IPA, they delivered a 6 pack of the Pirate Life Pilsner. This product is $8 cheaper. I emailed them about this on Wednesday, it is now Sunday. No reply.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
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EM. K
EM. K
  • 2 reviews

Good service, best prices, great selection

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Shane M.
Shane M.asked

Hey mate do you deliver to Brisbane

2 answers
William S.
William S.

Beware. My delivery to Hobart was routed via Perth and took 3 weeks, despite paying over $20 delivery charge. Nobody took responsibility or apologised. Very unimpressed.

BoozeBud
James G.BoozeBud

Hi Shane,

We sure do!
Pop your address in our delivery calculator for ETA's
https://www.boozebud.com/account/delivery

Kind regards,
BoozeBud

Pam
Pamasked

Why does Booze Bud take so long to deliver? I placed an order on the 19th and it still hasn't been picked up. Bad form...

2 answers
BoozeBud
James G.BoozeBud

Hey there Pam, Our delivery times are based on where you are located. Usually 3-5 days however, same day and next day delivery is available for metro areas. This being said we have had an influx of orders through this new lockdown and are experiencing some delays. We are working super closely with our courier companies to ensure we put into place procedures to minimise these delays. We are so sorry to hear your package has not arrived yet. We would like to look into this further so If you could please email us with some more details we can help you out. Please email us at info@boozebud.com
Cheers

Sandrs
Sandrs

What a load of rubbish. If you check the review statistics, you'll see that the service has always been crap!

Kev mc
Kev mcasked

Got part of delivery missing 5 slabs. Where do you actually get answers for where the rest isDelivery info saying delivered. C a few having this trouble

No answers
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