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BoozeBud.com

BoozeBud.com (page 2 of 5)

2.3 from 362 reviews · View Statistics
See the Best Wine & Liquor Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.9 (57)
  • Return Claim MadeYes (4) · No (53)
  • Customer Service
    4.7 (48)
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Reviewer Photos & Videos

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Daniel
DanielMetropolitan Adelaide, SA

Impressive follow-up email/service

published

Very happy with the service I received ordering online.

AusPost damaged packaging during transit, I was given a professional email with update and options I have on this thanks!

Product Quality
5/5
Customer Service
5/5
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud

Cheers for the review ! Enjoy :)

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great customer service. Decent prices. Great range of nice beers

published

Great customer service when things go wrong. Don't order if you want next day unless you are in Sydney or melbourne. Great range of beers too. Not just boring stuff

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Hey there,
We do offer competitive prices on all our products & price match daily. In regards to your delivery, please contact us directly at info@boozebud.com and we can help track where your delivery is in the future :)

BoozeBud
BOOZEBUDBoozeBud

Cheers for the review ! :)

Janine
JanineNorthern Region, NSW

Awesome service

published

Thank you for your excellent service! Always speedy delivery and free postage A large range of stock and great deals as well I would recommend this company. Great if you live out of town ! Thanks !

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Cheers for the review ! :)

mick
mickGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 8 likes

Can`t complain,

published

Wow, thanks quick delivery, super-fast, will use again. Great prices, were sent notifications from Australia Post to keep me updated on the delivery. I have no hesitation in recommending Boozebud.

Product Quality
5/5
Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud

Cheers for the awesome review

:)

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gerard P.
gerard P.
  • 2 reviews

Great customer service

published

Boozebud dispatched to us several of the beers we ordered even though they had fully refunded and cancelled the order. This is because they were unable to fulfill our initial order so as gratitude and well wishes for the tough times we received the remaining beers.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Cheers for taking the time to leave this review!
You're a legend, enjoy :)

mya c.
mya c.Sydney, NSW

Super quick delivery and great service

published

Ordered my items at 7pm and received them the next day at 2pm - extremely happy with the quick delivery and quality of service. Correct products were sent and well packaged. Will definitely order again!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud

Cheers for the review!

Catherine
CatherineGreater Melbourne (Metropolitan), VIC

Very handy

published

I wanted something that was out of stock everywhere else. Communication was good regarding delivery. It arrived same day in the 6-9pm window as promised. Website was easy to use and payment was simple with PayPal as an option. Items were securely packaged. Definitely worth it if you're ordering a bunch of stuff to get free metro shipping. Prices seemed good too.

Product Quality
5/5
Incentivised Review No
BoozeBud
BOOZEBUDBoozeBud

Hey there Catherine,

Thank you for leaving us this review !
We pride ourselves on our same day delivery service and look forward to your next order :)

Sam
SamCanberra
  • 58 reviews
  • 50 likes

Fast delivery and good range

published

Have ordered from boozebud about half a dozen times, delivery is always prompt and they have a good range of beers and sours. Would be better if more of the hope range was available more often rather than being sold out and it would be good if you could amend your order prior to shipping occurring but aside from that boozebud is a pretty good online grog shop. I do prefer it when they have decent sales on though otherwise Dan Murphy's are a bit cheaper but don't have the craft beer range I want

Product Quality
5/5
Customer Service
4/5
BoozeBud
BOOZEBUDBoozeBud
Birthday Girl in Iso
Birthday Girl in IsoGreater Melbourne (Outer), VIC

Thank you Booze Bud

published

Thank you for resending my original order, you certainly made me a happy birthday girl......

Will order more in the future, very good customer service from Booze Bud Melbourne, while everyone is in stage 3 lockdown take 2.....

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
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Ket
KetCanberra Central 2602, ACT
  • 5 reviews

Fast delivery, reasonable prices

published

Ordered 12 mixed pack Dainton beers on Monday and everything was delivered by Wednesday. Very happy with my purchase. Prices are either slightly cheaper or the same than local stores in Canberra. They definitely have wider varieties than what we can find here locally.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
Awaysaway
AwaysawaySouth East Queensland, QLD
  • 3 reviews

BoozeBud is great!

published

Timely service, great range of stock and friendly helpful staff. Xisjsne. She was skke. Eje sne eke ske eikanqmnw sjwnw wkd nw w. sjw. SNe. SJw sne w an. Wjenebr.

Product Quality
1/5
Customer Service
1/5
BoozeBud
BOOZEBUDBoozeBud
Shish
ShishSydney
  • 4 reviews
  • 1 like

Quick delivery and cheap prices

published

Ordered few bottles of whisky, it was delivered in 2 days. I live 40 kms away from Sydney. Awesome browsing experience on website. Easy to find the products and clearly mentioned promotions and discounts. Love the recent addition of wish-list. One place to shop all your Booze :)

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
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Great experience

published

Ordered 4 different brands of beer in one order. Ordered on a sunday, arrived on tuesday. All came in one package. Live Sydney metro. Great experience, will order through them again.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Hey there Steve,

Cheers for the review. We are so glad we can send you your favourite Booze on time :)
Looking forward to your next orders !

Well done boozebud

published

I was a bit apprehensive in ordering through you guys after reading your reviews but not now my order came a couple of days late but with aus post being swamped again well done

Product Quality
5/5
Customer Service
4/5
BoozeBud
BOOZEBUDBoozeBud

Hey Scott

Cheers for the review. We are so glad we can send you your favourite Booze on time :)

Georgia
GeorgiaPerth, WA

Confused about some of the negative reviews, I had an excellent experience

published

Service was well priced and extremely fast given the current circumstances. Helped me get some birthday booze to my family interstate. Highly recommend this website for all your booze delivery needs.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
beech
beechSydney, NSW
  • 10 reviews
  • 14 likes

Quicker and easier than I thought

published

Ordered 3 cases of beer on Saturday afternoon for delivery Monday between 1pm and 6pm and had them by 1:30pm on Monday. Cases left where requested. Happy with discount for buying 3 cases but it meant I got less of a discount for being my first purchase. Still a great price. Would definitely use again.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
beech
beech
Rochelle W
Rochelle WAdelaide
  • 8 reviews

Accurate order at a good price

published

Product arrived today (Sunday morning). I'd ordered it about 10 days ago. Was a little worried after reading so many reviews of people being frustrated by delayed delivery, but I know Australia Post is getting slammed at the moment. It left the warehouse in Sydney within a short time of being ordered so I don't think that's BoozeBud's fault. It *is* a pandemic! Opened the box - accurate order and no damage. I'm happy!
Also, when this product was out of stock a few weeks ago I send them a message and got a prompt and accurate response, so I'm happy with BoozeBud overall :)

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Delivered on time

published

I put the order in 9pm the night before. Arrived 2pm next day (Melbourne metro area) Was expecting that given other reviews I read on this site. Thanks very much!

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud

Awesome ! Thank you for taking the time to leave us this review.
We hope you enjoy your order & look forward to providing you with the same amazing experience with your future orders.

Cheers

Theo M.
Theo M.
  • 2 reviews

Good service 30vb slab

published

Had a missing vb 30 pack coming tomorrow appreciate it thank you for your service it's been a privilege to drink the vb cans love the work you doing good job

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Hi Theo, Glad you had this experience & we look forward to your future orders. Cheers

Ali
AliSydney, NSW

Arrived as promised

published

Ordered and delivered exactly as promised in the afternoon timeslot; pricing also competitive. Ordered 3 x gins + a Barcardi; packaged safely. Normally don't do a review but I can see recent transactions have had a problem with delivery so I wanted to let others know that it isn't everyone.

Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud
Luca C.
Luca C.Sydney, NSW
  • 4 reviews
  • 2 likes

After a lot of troubles BoozeBud solved all the issues.

published

I received everything I order and the prices are very good.
If BozzeBud will improve the order management and the delivery delays (I recon due also to the COVID-19 issue at moment) you will be a 5 star service!

Product Quality
5/5
Customer Service
3/5
BoozeBud
BOOZEBUDBoozeBud

Great delivery

published

Ordered Saturday received Wednesday as requested for a very good price VB at $10 carton cheaper than Dan Murphys you van't do better than that. !!!!!!!!!!!! Only first order but will certainly use it again

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

Service has been great

published

Don't know what people are complaining about. It has been good so far. I recommend to a couple of people and they said the same.i'd use the services again considering the price and service remains the same.

Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud
ONLY HAPPY
ONLY HAPPY
  • 2 reviews

Harry great JOB.

published

Harry was very understanding assisted me through all. As I have a vision impairment he was great. Thank you
Will be back one day. Appreciated
No issues here. Very understanding ordered a few wines and some red

Incentivised Review No
Return Claim MadeNo
BoozeBud
BOOZEBUDBoozeBud
Maracyline A.
Maracyline A.Greater Melbourne (Outer), VIC

Prompt response and excellent customer service

published
Product Quality
5/5
Customer Service
5/5
BoozeBud
BOOZEBUDBoozeBud

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