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Born To Be Chic

Born To Be Chic (page 2 of 16)

4.2 from 309 reviews

Reviews

(229)
(23)
(4)
(1)
(52)
  • Product Quality
    3.1 (19)
  • Return Claim MadeYes (8) · No (13)
  • Sizing True to size (11) · Slightly large (3) · Very small (3)
  • Product Appearance As advertised (59%) · Not as advertised (41%)
  • Shipping
    3.3 (13)

Reviewer Photos & Videos

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  • Verified customer

Stay away! Would give a 0 if possible. Scam company! Will take your money and never give you the product.

published

Taken this company to consumer fair trade. After not getting my dress, I emailed her to which she ignored and then blocked me on Facebook and refuses to refund me.

Return Claim MadeYes
Christina Ck

Christina CkSydney, NSW

  • 2 reviews
  • Verified customer

Loved it

published

First time I ordered and although I was afraid of the negative comments I gave it a chance. Took my measurements and though I was +10cm from the waist on the measurement board in the site for size 12 the dress fitted perfectly and had good customer service from Hayley.

Product Quality
Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers
Victoria

Victoria

  • 8 reviews
  • 1 like
  • Verified customer

Faulty clothing with no refund

published

They advised a lined dress. What I received was a extremely cheap not lined dress. I Returned the faulty dress and told them why. They won’t refund as lined to them only means it’s not see through.

After explaining what lined means they offered me a store credit.

I do not want a store credit as the quality of these products are extremely poor and not as advertised.

Have emailed them but no reply to many of my emails they also refuse to call me about this issue.

Very disappointed. Don’t put yourself through the hassle.

Product Quality
Shipping
Return Claim MadeYes
Product Appearance Not as advertised
See all answers
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  • Verified customer

Amazing customer service and great quality clothing!

published

All the clothes from Born to Be Chic are of very good quality, fits as described on the website, and is absolutely adorable! I am so pleased with my purchases and the customer service was amazing! They went above and beyond to make sure I received a dress in time for a very special event. I highly recommend!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
  • Verified customer

Never got my dress and it’s Been 4 months. Wrote to them and got no answer.

published

Never got my dress and it’s Been 4 months. Wrote to them and got no answer. Contacted them on Instagram and they told me that they reply to me by email but never got it so I told them and they never reply.

  • Verified customer

Great customer service

published

Really happy with the customer service and response to questions about my order delivery. Clothes were great and as they looked in the pictures. I would buy from here again!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Tina

TinaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Absolutely fantastic!!!

published

Both my dresses are amazing. Great fit, colour and quality. The customer service was also amazing, they helped me with a discount issue that I had without any questions. I would definitely buy more dresses...

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Lagostino

Lagostino

  • 2 reviews
  • Verified customer

Dress was amazing fantastic quality!

published

Dress was fantastic
Great quality
Fit was perfect
Customer service was the best part!
Could not fault this product or company will definitely be buy through them again!
Thank you so much

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Ashlee

AshleeSydney, NSW

  • Verified customer

Couldn't be happier!

published

I must admit, I was a little hesitant to purchase from Born To Be Chic after reading the reviews however, I couldn't be happier with my experience. I received great customer service with an enquiry I had and the items I purchased where gorgeous!

One very happy customer!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
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Elle

ElleSydney

  • 2 reviews
  • Verified customer

So happy with my purchase!

published

The Born to be Chic site is very easy to navigate. All of the dresses look appealing and are priced very reasonably.
I am very happy with the the quality of the Khaleesi dress- the colour is identical to the photo displayed and the fabric is soft and is comfortable. Even though the dress is slightly longer on me due to my height, I still cannot wait to wear it to an upcoming event.

Hayley was also very helpful in correspondence regarding shipping and tracking of my dress.

Monique

MoniqueBowral

  • Verified customer

Great Service, BEAUTIFUL Dress, Very Happy!!

published
  • Verified customer

Do Not Purchase From This Site

published
Steph

Stephsydney

  • Verified customer

POOR QUALITY POOR CUSTOMER SERVICE

published

Bought a Shay Lace Dress worth $110. The left mesh sleeve tore on the first wear. Hayley from Born to Be Chic was of no help and said that because the dress arrived in good condition it was not her problem, completely ignoring consumer law rights. Consumer law states that products must last and be of a quality appropriate to their price. A $100+ DRESS SHOULD LAST MORE THAN 1 WEAR.

Very disappointed. Will be taking this issue to Fair Trading.

  • Verified customer

Worst online shopping experience ever

published

Purchased this item based off the description that it would arrive early December. After buying, the description was changed to say it wouldn’t arrive until late December. Contacted and asked for a refunded and they only offered to swap for a different colour. Asked another 2 times for it to be cancelled and refunded and she didn’t respond to my requests. The garment arrived on 18/12 (not early December). I contacted asking for this to be refunded as I had already asked and she has refused. [name removed] (the owner) argued constantly and wasn’t willing to assist. Have now had to take this issue to VCAT all over around $20. Pathetic service, not worth the trouble- Do not buy from here.

  • Verified customer

Amazing service very quick shipping

published

The purchase and shipping process was very fast and easy to do. Even though my size that I thought I was going to need was out of stock the help I received was kind, with prompt responses and ended up helping heaps by ordering another dress that was out of stock for me (the size 14). Once I got my dress (size12 because I ending up trying on my cousins that she had order off here too) I order (in like 2days (with normal shipping option) I was satisfied with my order as it was exactly and more of what I was expecting.

Overall I’m very happy with my experience
Thank you very much :)

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  • Verified customer

Amazing service

published

The online store is so easy to use and the pictures really show off the product. My email enquirers were responded to promptly and were very professional. The dress is of great quality and true to sizing. I love it

Erica

EricaGold Coast

  • Verified customer

Great quality dresses, friendly customer service

published

Overall the Born To Be Chic website was really functional. Made it easy to make a purchase. The products are similar to items sold on other websites but prices are more reasonable. I ordered the Senorita dress and the quality of it is great. I ordered the size 6 and it is far more true to Australian sizing than other size 6's I have bought from other websites. The customer service from Hayley was prompt and helpful and shipping was quick especially at Christmas time. Very happy and will definitely buy from Born To Be Chic again :)

  • Verified customer

Great quality product and impressive customer service

published

Upon ordering two beautiful dresses I was unaware one of the dresses I ordered was on presale, meaning I would receive both dresses in the same shipment early January 2019. Once I became aware of this I instantly contacted the team as I required one of the dresses for an event before January 2019. Although not company policy Hayley promptly sent out the dress that was not on pre-order in a different shipment to ensure I had an outfit for my event - even covering the cost. I am still waiting to receive the second dress however I know I will be most impressed when it arrives. The quality of these dresses are amazing and true to size. I received so many compliments! I will definitely be ordering again!

Courtney R

Courtney RBrisbane

  • 3 reviews
  • Verified customer

Appauling service, would not recommend!

published
  • Verified customer

The dress was a perfect fit!! Loved it!

published

Great experience, amazing customer service made sure I receive my dress in time and it was perfect and great quality, thank you once again

Page 2 of 16
See all Born To Be Chic reviews

Questions & Answers

gbe

gbeasked

Hi! Has anyone purchased the Kendall Set from this site? Would love to hear your opionions about the quality, fit and overall look before I purchase. Thanks.

3 answers
Victoria
Victoria

Just don't. Don't waste you time and energy. I wish someone had told me that before trying to deal with this company I'm now $100 trying to see if Afterpay will help me get my money back

gbe
gbe

I never ended up buying from them. Thank you though for the heads up.

Margaret B.
Margaret B.

Don’t. Total rubbish

Timotin A

Timotin Aasked

Hello. Do you know if it is possible to return the items back?

3 answers
Tara
Tara

Hi, yes I think you can however you have to pay for postage and they only give store credit. No direct refunds from my understanding :)

Haley
Haley

They only offer store credit back and you have to pay original shipping of 19.95au when you originally order order plus shipping back (it cost me $45 to send the items back because of how much it was worth, it was over $300..didn't know that was a thing). Then 19.95 shipping once again when you use your store credit even if you don't use the whole voucher. So you end up wasting loads of money.

Victoria
Victoria

Its' not. Hayley is pretending to not have my returns. After Iv'e tracked them and I know she has them.

Saskia S

Saskia Sasked

Do you deliver to the UK? If so, how long will it take to deliver and is there any extra charges for delivery? Thank you x

1 answer
Victoria
Victoria

Do not do it. The items will most likely not come or not be what they advertised.

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