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Born To Be Chic

Born To Be Chic (page 3 of 16)

4.2 from 312 reviews

Reviews

4.2

312 reviews
5
(229)
4
(23)
3
(4)
2
(1)
1
(55)
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Reviewer Photos & Videos

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  • Verified customer

Great quality product and impressive customer service

published

Upon ordering two beautiful dresses I was unaware one of the dresses I ordered was on presale, meaning I would receive both dresses in the same shipment early January 2019. Once I became aware of this I instantly contacted the team as I required one of the dresses for an event before January 2019. Although not company policy Hayley promptly sent out the dress that was not on pre-order in a different shipment to ensure I had an outfit for my event - even covering the cost. I am still waiting to receive the second dress however I know I will be most impressed when it arrives. The quality of these dresses are amazing and true to size. I received so many compliments! I will definitely be ordering again!

Courtney R

Courtney RSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Appauling service, would not recommend!

published
  • Verified customer

The dress was a perfect fit!! Loved it!

published

Great experience, amazing customer service made sure I receive my dress in time and it was perfect and great quality, thank you once again

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  • Verified customer

Absolutely beautiful dress!

published

I ordered this dress and it was on backorder, the girls made sure I received it in time for my work Christmas Party, they went above and beyond to help me.
The dress is incredible, such good quality and fits perfectly!
Would definitely recommend!

  • Verified customer

Excellent service & product

published

Very impressed with the communication and assistance Hayley provided! Website was super easy to navigate, sizing was spot on and I love my dress and the quality is amazing. Thanks so much

  • Verified customer

SO beautiful! Love it

published

First time purchasing of Born to be Chic and was such a simple easy process. Order was shipped express the next day and I received within 2 days. I hadn't received confirmation that my order had been shipped so I sent an email, Hayley replied so promptly and confirmed shipment and was very helpful.

  • Verified customer

Not Happy!

published
  • Verified customer

Not impressed

published

Website is very broadly stated, if at all about, about items not in stock and still let’s you purchase with express postage even though the item is not available for a week after eta. Not impressed.

  • Verified customer

Do not buy a mystery bundle

published

I purchased the mystery bundle under the impression the clothes i would receive were some of the outfits advertised on the website, well wasnt i wrong! Instead i received outfits that are just hideous, I'm guessing the pictures were taken off the website because nobody was buying them so they've put them in a mystery bundle. Which is not stated that they have done this. nor will they exchange or refund on this. I will never wear these outfits and would not be able to sell them, let alone give away. Do not fall for the same mistake I've made. I'm quite disappointed as they're clothes look great and thats what i thought i was getting but no.

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Sarra. K

Sarra. KParkes Nsw

  • Verified customer

Perfect website for all events!

published

Very easy website to navigate, I am a very satisfied customer. Placed my order on a Saturday and received it on Tuesday (I live rural) so this was great! And the dress I received is beautiful and true to size
Thanks Born To Be Chic!
Cant wait for my next event to order something else :)

Haley

HaleyChristchurch

  • Verified customer

Terrible, Terrible, Terrible!

published
  • Verified customer

Excellent Service All Round

published

I had ordered the dress Monday morning via express post, hoping it would arrive in time by Saturday for a wedding! Wednesday came and I had not received any tracking information so on the way home, I emailed Born to be Chic with a query if my order had been dispatched yet and the anticipated arrival time.
I came home to the package already delivered and also the email response within 15mins advising it had been dispatched already. To top it all off, the dress that came was great material, beautiful on and just how it’s marketed. Definitely had an all round experience :) and will be shopping here again.

Kirsten

KirstenSydney

  • Verified customer

Great online boutique! Would use again

published

I ordered a pre-order dress and was a bit worried it would not come in time for my event, but it came just in time! Hayley was great at responding to my emails and gave me updates about when the dress would arrive. The dress is beautifully detailed and of high quality, I love the colour and am very happy with my purchase! I would definitely use this site again, all the dresses are gorgeous and suit my particular style.

Tara

TaraWOLLONGONG

  • 4 reviews
  • Verified customer

Great quality and customer service!

published

I ordered a dress on pre order and emailed the owner to ask when she thought it would arrive, her replies were really quick however they went to my junk mail so I never saw them! After that miscommunication, the dress arrived at the time the pre order said it would and was beautifully made. I was really impressed with the personal care Hayley took and the price of the dress was very reasonable. Thank you so much!

  • Verified customer

Very great customer experience

published

I was already impressed by the functionality of the website and how each dress looked. After notifying Hayley that one of the dress I ordered didn't arrive early, she instantly checked for me where the dress is at, and helped me get another one so I have something to wear by 3rd November. She got them shipped for me straight away as soon as I decided so I'm very appreciative of the dedication Hayley puts in to responding each client's request after normal business hours.

- Patty

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Yulia

YuliaLondon

  • Verified customer

Very happy with my dresses!

published

- The dresses are of the great quality and look exactly like on the pictures. The size works well too. Was my first purchase of close on the internet and I am extremely happy with it
- The order has been delivered very quickly (I live in London) and Hailey has been very responsive to my emails with questions and clarifications

  • Verified customer

Very helpful

published

I was very worried about receiving my dress in time for an upcoming event but I emailed Hayley and she was very helpful. My dress arrived within a few days, very happy with the service!

  • Verified customer

Very Unprofessional

published
  • Verified customer

Amazing service

published

So I accidentally ordered the wrong size! I emailed and identified my mistake and they were SO helpful and responsive! I've actually never experienced a website with such good online customer service and I highly recommend.

  • Verified customer

Awesome service and beautiful dresses

published

Hayley was terrific with her prompt email responses to my questions.
I paid late one day, the goods were despatched the next morning and I received them on day 3.
Both dresses are beautiful and excellent quality. The sizing is true to Australian sizes.
I couldn't have had a better online fashion shopping experience.

Page 3 of 16
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Questions & Answers

Gloria

Gloriaasked

Has anyone bought the...

- lady madonna dress
- milan dres
- kaesha dress
- catalina lace set
- prom party mini dress

I would like to know how the quality is as I can't find any of these designs on more reputable sites! Thanks

No answers
gbe

gbeasked

Hi! Has anyone purchased the Kendall Set from this site? Would love to hear your opionions about the quality, fit and overall look before I purchase. Thanks.

3 answers
Victoria
Victoria

Just don't. Don't waste you time and energy. I wish someone had told me that before trying to deal with this company I'm now $100 trying to see if Afterpay will help me get my money back

gbe
gbe

I never ended up buying from them. Thank you though for the heads up.

Margaret B.
Margaret B.

Don’t. Total rubbish

Timotin A

Timotin Aasked

Hello. Do you know if it is possible to return the items back?

3 answers
Tara
Tara

Hi, yes I think you can however you have to pay for postage and they only give store credit. No direct refunds from my understanding :)

Haley
Haley

They only offer store credit back and you have to pay original shipping of 19.95au when you originally order order plus shipping back (it cost me $45 to send the items back because of how much it was worth, it was over $300..didn't know that was a thing). Then 19.95 shipping once again when you use your store credit even if you don't use the whole voucher. So you end up wasting loads of money.

Victoria
Victoria

Its' not. Hayley is pretending to not have my returns. After Iv'e tracked them and I know she has them.

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