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Bosch CTL636ES1

Bosch CTL636ES1

MPNs: CTL636EB6 and CTL636ES1
2.5 from 2 reviews · View Statistics
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Reviews

2.5
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  • Product is used
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DMA
DMAPerth, WA

faulty machine

published

just bought my bosch built in coffee machine last 17th of May..used it since 23rd of May, weve been noticing that the coffee never get hot even u select the "very hot" option in temp and today 30th of May, its no longer working...it suddenly hang up and eventually stop working...guess we got a faulty machine! called bosch australia and they said someone will contact me in 2 days to say when they will be able to come and check it out...ridiculous!and i just also found out that its wifi system doesnt work in Australia at all!very unhappy customer!

Purchased in May 2019 at Harvey Norman.

Incentivised Review No
Product is used Daily
Bosch Home Appliances
BSH Home AppliancesBosch Home Appliances
arti76
arti76Sydney, NSW
  • 24 reviews
  • 7 likes

Fancy coffee for our office

published
Date PurchasedApr 2018
Bosch Home Appliances
BSH Home AppliancesBosch Home Appliances

Questions & Answers

Younes B.
Younes B.asked
CTL636ES1

Hi,

The service/clean programma has been cancelled because I couldn’t proceed to the next step.
Wheb I restart the machine it says now “service programm needs a special cleaning because the service programme has been cancelled”

When I start the special cleaning it stucks (again) at the 3th step “please fill your water tank till max, and put it back. Close the door”

If I follow this step and close the door it doesn’t move to the 4th step (=cleaning).

Switching off and back on...same issue
Putting all the components out of the instrumente and put back in...the same

What’s the issue here?
A technician would cost me €150, without spare parts and every 15 min would cost me €30 extra. “Whaaaaaattt so expensive???”

2 answers
Bosch Home Appliances
BSH Home AppliancesBosch Home Appliances

Hi Younes B, We're sorry to hear that you're having issues with your coffee machine.
We'd like to help, if you contact us on 1300 369 744 (select option 2, care-line team). Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

Younes B.
Younes B.

I am from Belgium. Can we proceed via mail?
Is it convenient to continue this conversation as The distance is too far?
Or is it possible to arrange something with the collaboration between Bosch Australia and Bosch Belgium?

Lauren W.
Lauren W.asked
CTL636ES1

I have the Serie | 8 Built-In Fully Automatic Coffee Machine Stainless steel CTL636ES6. Love the machine, great coffee but having so much trouble with the "smart" features. Does anyone have a link to the correct app to download? I keep being told that home connect is not available in Australia.

10 answers
DMA
DMA

yes it cannot...that's what we should have asked the seller before purchasing the product...but its a nice machine..except that its coffee is not as hot as u want it to be...

Lauren W.
Lauren W.

Surely there's a way to do it. Why would the machine be sold in Australia at all if you can't use the smart functions? I'm sure I saw this machine on the block and it was working via google assistant?

Bosch Home Appliances
BSH Home AppliancesBosch Home Appliances

Hi Lauren,
Thanks for your question regarding the Bosch CTL636ES1.
The service is not available in Australia yet. By buying a WiFi enabled Home Appliance from the Bosch you will be ready to use the Home Connect service when it becomes available in Australia
If you need any more help, feel free to contact us on 1300 369 744.
Regards,
Bosch Home Australia

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Bosch CTL636ES1

Details

Compare all 3 Bosch Serie 8 Built-in Coffee Machines
CategoryBuilt-in Coffee Machines and Fully Automatic Coffee Machines
Price (RRP) $3,999.00
Pump Pressure19 bar
Input Power1,700 W
Dishwasher Safe PartsYes
Water Tank Capacity2.4 L
Dimensions 455 x 558 x 375 mm
Weight22.3 kg
FeaturesDisplay Panel
Milk FrotherIntegrated
Bean GrinderIntegrated Blade Grinder
Coffee Bean Capacity500 g
Manufacturer Warranty2 year(s)
Colour / FinishBlack
ManualDownload manual
Compare all 3 Bosch Serie 8 Built-in Coffee Machines
  • MPN: CTL636EB6 and CTL636ES1

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