Terrible customer service, avoid these people
We have 2 bosh ovens. After a self clean cycle oven glass cracked. It was hell trying to speak with them. They replied to an email months later saying they tried to contact.they didn't.
Avoid these people
Now they say its out of warantee sorry
Purchased in January 2017 for A$1,200.00.
A great oven. Cooks well. Sliding shelves work really well.
The one really difficult and annoying part of the whole oven is the rotary selector. It is really hard to turn and I have arthritis in my hands, which makes it nearly impossible. I really need Bosch to invent a better system that can be installed in all the older models to replace their rotary selectors. Please let us know when you've done this and I'll be the first to trial it.
Purchased in July 2019 at Heathcotes.
Very Disappointing for Top Dollar brand
We purchased this oven under 2 years ago, and the touch screen stopped working within the warranty period. It took Bosch a week and a half to respond to us, then when the technician who was meant to do the inspection was ill, it took another week and a half for the second one to come out. The part required was not in Australia, and needed to come from Germany. They organised for a local dealer who had one of the ovens in stock to do a replacement, but the dealer had sold the oven that day. We are now 5 weeks without our oven. We have all Bosch ...appliances in our house, and paid top dollar for them because we preferred Quality over cheap. It seems that there is no point in paying the extra for an oven like this, because the extra you are paying for customer service is wasted. We really liked the oven when it was working. We like it far less so now.
Purchased in March 2018.
I have had this oven for two months and am still getting used to it after having gas for 20 years but enjoying the learning. I was told when purchasing that the racks could be left in this model while cleaning so paid extra for this particular model for that reason. However I thought I would check user manual and cannot find anything to confirm this. Can someone confirm for me?
DONT BUY A BOSCH oven in WA
Dont buy a Bosch oven in Western Australia.. if it has a problem like the $2000 one I just brought at Good Guys there is basically no avenue for your warranty to be honoured..
Wish I had of brought the Electrolux one instead..I have hit an absolute dead end with Bosch customer service.. no one will come out to look at it or return a call .
The self-cleaning option actually cleans. The dough proving option has been fantastic. The built-in meat thermometer is amazing, some of the best roasts we have had in years! There are so many options you really can't make a mistake and when it thinks your food is ready it just stops!
Love this oven
Easy to use; quick heating; plenty of preset options and easy to set custom settings; even baking at all oven levels using fan bake. Absolutely no complaints and would recommend as a non expensive all rounder without the bells and whistles of steam cooking etc.
Questions & Answers
I need to purchase a new oven sooner than later. I have been looking at a Bosch series 4, Are the issues that everybody has with rotating the knob applicable to this oven we both have arthritis and concerned it will be to difficult to operate and as we are pensioner is this the best for value or oven for us. Regards Christine and Alan Wood
Can you change the language on a series 8 oven?
Hi I purchased a new HBG633B.1A oven approx 1 month ago.
For the past 2 days, since last using the oven, the fan has been running constantly & has not stopped. I am concerned there is a fault with the oven.
Would you kindly advise ASAP.
Bosch H.Bosch Home Appliances
Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Oven. We'd like to help, if you email us at email@example.com, quoting BSH11101 in the subject line with your contact number. We’ll investigate for you.
Regards, Bosch Home Australia.
- Bosch - Serie 8 | HBG633BS1A - 60cm Built-in Oven
- Bosch - HBG633BB1B - 60cm Built-in Oven
- 60cm Built-In Oven Series 8 Black
- Bosch - Serie | 8 Oven Black HBG675BB2A
- 60cm Pyrolytic Oven Series 8
- Bosch - Serie | 8 Oven Black - HBG6753B1A
- Compact Microwave Oven Series 8
- Bosch - Serie | 8 Compact Combination Microwave Oven Black - CMG633BB1A
- 60cm Pyrolytic Oven Series 8
- Bosch - Serie | 8 Built-in Oven with Steam-function - HRG6769B2A
- Built-In Oven Series 8 Black
- Bosch Serie | 8 HSG656XB6A - 60cm Built-in Steam Oven - Black
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.