This oven was our first Bosch oven and we have never used a digital oven before so we were bit nervous about learning something new
Reading some other reviews on this oven I might have been worried about using this oven
We didn't need to be nervous the oven is easy to use the single dial is a great idea and works well and once we set up the oven it hasn't missed a beat
The instruction book is easy to follow and the functions are all logical
We were cooking with in minutes the oven has so many great features and we love the self cleaning absolutely recommend this oven
Purchased in April 2021.
Rotary Selector on oven very uncomfortable
I find the the rotary Selector on the oven to be uncomfortable mostly because its hard to turn it. You would expect it to be much better on a top of the line model.
When turning it you must push hard to make it turn. The grip is non existent and the friction is such that it makes the ring feel kind of cheap. It's a shame you would expect Bosch to come up with something that is much more user friendly and comfortable.
Purchased in March 2021 for $1,100.00.
- Serie 8 HBG633BS1A
Giant scam. This oven is advertised as "even cooking" but it doesn't. Bosch is now telling me they don't care.
I bought this oven for ONE reason only, because its ad says "With 4D hotair the heat is evenly distributed on every level. Thus, food can be placed on any shelf level from one to four and the results will be consistently perfect." I also rang their sales people and they assured me the ad was correct before I bought it.
Either the advertising is false and misleading , or the oven I bought is defective. I cook scones and biscuits, and they brown on one side of the tray and not so brown on the other side. It also browns differently on differen...t shelves ( I followed the manual strictly ). I have to babysit the cookies and pull out the cooked ones before the rest are cooked, and shuffle the trays around from shelf to shelf. I just want what I paid the extra money to have. The oven is less than 1 month old. I contacted Bosch and sent pictures to [Name Removed] she advised the cookies shouldn't cook like that . The technician they sent also said the cookies shouldn't be like that. To cut a long story short I didn't get what I paid for. Bosch is now giving me the brush off.
Purchased in September 2020 at Bing Lee Physical store for $1,359.00.
Terrible customer service, avoid these people
We have 2 bosh ovens. After a self clean cycle oven glass cracked. It was hell trying to speak with them. They replied to an email months later saying they tried to contact.they didn't.
Avoid these people
Now they say its out of warantee sorry
Purchased in January 2017 for $1,200.00.
A great oven. Cooks well. Sliding shelves work really well.
The one really difficult and annoying part of the whole oven is the rotary selector. It is really hard to turn and I have arthritis in my hands, which makes it nearly impossible. I really need Bosch to invent a better system that can be installed in all the older models to replace their rotary selectors. Please let us know when you've done this and I'll be the first to trial it.
Purchased in July 2019 at Heathcotes.
Very Disappointing for Top Dollar brand
We purchased this oven under 2 years ago, and the touch screen stopped working within the warranty period. It took Bosch a week and a half to respond to us, then when the technician who was meant to do the inspection was ill, it took another week and a half for the second one to come out. The part required was not in Australia, and needed to come from Germany. They organised for a local dealer who had one of the ovens in stock to do a replacement, but the dealer had sold the oven that day. We are now 5 weeks without our oven. We have all Bosch ...appliances in our house, and paid top dollar for them because we preferred Quality over cheap. It seems that there is no point in paying the extra for an oven like this, because the extra you are paying for customer service is wasted. We really liked the oven when it was working. We like it far less so now.
Purchased in March 2018.
I have had this oven for two months and am still getting used to it after having gas for 20 years but enjoying the learning. I was told when purchasing that the racks could be left in this model while cleaning so paid extra for this particular model for that reason. However I thought I would check user manual and cannot find anything to confirm this. Can someone confirm for me?
Purchased in November 2019 at RetraVision for $1,715.00.
DONT BUY A BOSCH oven in WA
Dont buy a Bosch oven in Western Australia.. if it has a problem like the $2000 one I just brought at Good Guys there is basically no avenue for your warranty to be honoured..
Wish I had of brought the Electrolux one instead..I have hit an absolute dead end with Bosch customer service.. no one will come out to look at it or return a call .
Purchased in October 2019 at The Good Guys for $2,000.00.
The self-cleaning option actually cleans. The dough proving option has been fantastic. The built-in meat thermometer is amazing, some of the best roasts we have had in years! There are so many options you really can't make a mistake and when it thinks your food is ready it just stops!
Purchased in June 2019 at Harvey Norman.
Love this oven
Easy to use; quick heating; plenty of preset options and easy to set custom settings; even baking at all oven levels using fan bake. Absolutely no complaints and would recommend as a non expensive all rounder without the bells and whistles of steam cooking etc.
Purchased in March 2018 at Winning Appliances for $1,800.00.
Questions & Answers
hello our bosh HBG6753S1A is not very old and we are having real problems moving the control dial around. It seems to be very sticky. In fact, most often I need to use a non slip plastic drawer liner to move the control dial around. It certainly wasn't like this when first purchased, and as both of my children have left home and it has only been my husband and I here since it was installed, it doesn't get an awful amount of use. is this normal for the dial to get sticky and difficult to move around? Is there anything I can try to fix this please?
We have a new Bosch oven. I want to clean it and really don’t want to use the self clean option in a wall oven. Can I use Easy Off like I always used for our previous oven?
Hi. ! My touch panel is not working correctly. I want to access "Basic Settings" menu button. It will not respond when you touch the sensor button. I have tried touching the "Basic Settings" button using a number of different pressure and length of time. I have also now found that the "Clean button" is also is not responding. Using other menu options I have found these 2 buttons either do not work or take sometime to respond. I did have a service person come out some 8 months ago with a similar problem I was having with the Oven. I was advised by a Bosch technician that keeping the surface clean and dry helps, plus the way that you touch the sensor button may effect the buttons response. Things seemed to work for a little while. Now the problems have returned, only worse. The oven is now only 30 months old ! Have turned it off at the house fuse box a number of times but no change.
I would be interested in any thoughts before I put in another "Service request" Which obviously will cost me. Any ideas ?
Bosch Home Appliances
Hi Max, Thank you for your question. Unfortunately we have asked out technical team and based on the information provided, they have suggested a technician come out to inspect the appliance.
Being the appliance is only 2.5 years old, we would be happy to assist with arranging this for you. If you could kindly email our team at firstname.lastname@example.org, quoting BSH12694 in the subject line with your contact number, and invoice for the appliance. Kind regards Bosch Home Australia.
No further action required. Technician fixed the problem. Very happy with Bosch service
Bosch Home Appliances
Thanks for sharing your review.
We really appreciate the positive feedback about your Bosch Oven, we're glad to hear that we have resolved the issue for you. If you have any questions feel free to call us on 1300 369 744.
Regards, Bosch Home Australia.
|Category||Wall Ovens||Wall Ovens||Wall Ovens||Wall Ovens|
|Type||Conventional (Conduction)||Conventional (Conduction)||Conventional (Conduction)||Conventional (Conduction)|
|Features||Child Safety Lock and Cooling Fan||Child Safety Lock and Cooling Fan||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)|
|Colour / Finish||Stainless Steel||Stainless Steel|
|Dimensions||595 x 594 x 548 mm||595 x 594 x 548 mm||595 x 594 x 548 mm||595 x 594 x 548 mm|
|Max Temperature||300 °C||300 °C||300 °C||300 °C|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
- MPN: CMG633BB1A
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