Very happy with Bow Wow Meow!
I have two cavaliers, both of whom have health issues. One of my cavaliers ended up with a minor spinal injury, skin infections and other associated issues that required numerous vet visits (including to a specialist vet), a lot of medication, and an MRI planned for 2 months from now. So far, all of my claims (4 so far) have been approved within less than 7 days (most were approved within around 3 days). During a time when you are so stressed and worried about the health of your pet, having an easy and quick claims process was an absolute re...lief. I know what it's like to have to fight with your insurer, because this is what I had to do with my previous pet insurer (BUPA) when my old dog passed away a few years ago. He died of cancer, and getting that claim processed and approved was an absolute nightmare. Having to watch your beloved pet slowly deteriorate while in the background you are trying to remain calm with an insurance company who is refusing to pay (or even acknowledge that my dog is sick) is something I never want to go through again. Ultimately the claims were paid, but the emotional distress I went through I will never forget, and it definitely adds to the pain of losing a pet. I changed to Bow Wow Meow in December 2018 when I adopted my current two dogs, and I have not looked back since.
Best Pet Insurance you can get
We have been with Bow Wow Meow for around 4 years now. They have always exceeded our expectations. Claims are always sorted within a few days. Don't look anywhere else!
So thankful for Bow Wow Meow
Everything happened so quickly and we were so thankful that we didn't have to question finances at all, we just said do whatever is needed and the claims process was beyond simple and claim processed so fast. If only all insurance claims were this easy. Have only had the policy for just over 12 months and was definitely value for money.
Great product with easy gap payment
We took out this policy when we got our cavoodle Toby nearly 3 years ago. We have been very happy with Bow Wow Meow pet insurance. Toby recently ingested a fish hook, line & swivel on a walk near a seaway, he was rushed to our vet who xrayed him to confirm it was in his stomach and then he was rushed over to the emergency surgery vet who thankfully extracted it all from his stomach without surgery and without any internal injury to Toby. As stressful as this situation was, it was peace of mind knowing we had insurance and it was so easy to just pay the gap at the end of his vet visit. I would highly recommend Bow Wow Meow comprehensive pet insurance.
I’ve never had such an easy Insurence claim!
I had only had my policy for a couple of months With my new puppy , so I was a bit worried to submit a claim- I shouldn’t have been as my claim was settled in a couple of days, with no complications or hard processes . I couldn’t be happier with the bow wow meow !
Can’t say I’ve had an easier insurance claim in my life. Our puppy was only 4 months when he sprained his paw and we elected for X-rays to ensure nothing was broken but isn’t cheap to do so! Definitely staying with you guys for his lifetime, thanks for making it effortless!
We have been with Bow wow for a year and have put through claims related to my policy and all have been approved.
Been worth every cent already, no stress involved!
We have been really happy with Bow Wow Meow Insurance. Recently we needed to lodge our first claim and it could not have been any more easier or straight forward. There were no hidden ‘surprises’ and we were covered for exactly what the policy stated. We received regular updates throughout the process which we appreciated.
Quick, easy & no stress!
We have had pet insurance with Bow Wow Meow since the day Bella joined our family (2yrs & 3 months) & never had to do a claim till last month. She ate a fish hook on the Sunday, I uploaded the paperwork on Monday, got a text to say they had received it & were looking over it. Wednesday morning I got an email to say it had been completed & the money would go through in up to 5 days, went in that night! Such an easy process, thanks bow wow meow!!
Definitely provides peace of mind!
The initial run around getting vet history was a bit of a nightmare, but worth it in the end! It took around 3 weeks to get an outcome. For a $1100 vet bill the $660 we got back was pretty amazing.
- Peace of Mind
- Verified customer
We have been insured for just under one year. The policy seemed decent value (about middle of the road) and was very easy to set up. We recently submitted a large claim for a patella luxation surgery for our Cavoodle. We decided to get the claim pre-approved and this was done within 24 hours. We then went ahead with the surgery the following day and to my surprise the funds were paid into my account within 48 hours. I couldn't be happier.
Fantastic service and easy claim process.
I have been with Bow Wow Meow pet insurance for 3 and a half years. It was easy to setup my policy online. I joined in 2016 when my Labradoodle was a new puppy. When my Labradoodle was diagnosed with lymphoma we were heartbroken. It gave me great peace of mind to say yes to the many treatments and complex tests the vet would recommend knowing that I was covered with my policy. Claims were processed quickly within 5 days and were easy to lodge using the pet portal. I want to add that this traumatic time for us happened during COVID19, which mean...t that I couldn't talk to a person about my policy. Despite this, they responded to my emails promptly which was appreciated. When my Archer died Bow Wow Meow were very sympathetic and supportive. We will definitely use this company again for our next puppy.
Very glad we took out insurance
Very easy claims process. Our vet did it all for us. Policy is good value. We have been insured for three years Nd this is our first claim so far.
- Peace of Mind
- Verified customer
Exactly what you could hope for
Several years ago, we had pet insurance with a different company for an earlier dog and our experience could not have been worse. At every turn they seemed to only look for reasons to exclude and never paid a claim. We have now adopted a Labradore cross puppy and after much research chose Bow Wow Meow as our provider. We have had to make 2 claims in the first 4 months, and the result has been perfect service. Our vet lodged the claims and within a few short days the appropriate refund was in the bank.... just like insurance should be. We could not be happier, nor more confident, that this level of service will continue.
The best cover for our little mate
Our 4 year old cavoodle was recently diagnosed with cancer. He has had an operation to remove three tumours and then had follow up oncology tests and scans.
We couldn’t be happier with our choice to cover Bailer through Bow Wow Meow. They processed our claims promptly and made a stressful time much easier to cope with.
Highly Recommend! ⭐⭐⭐⭐⭐
I have been with Bow Wow Meow for approximately 9 years for my 2 Staffies and highly recommend them! Just recently my boy Axel had to have his leg amputated due to a bone tumor, the claim process was quick and easy! Always is!
Glad we have pet insurance although I wished it covered other things a bit better
Been with company since August 2017 and think other basic things as well as teeth should be covered more for this amount. Claim came through in reasonable time and my call to ask a question was helpful enough. I was disappointed that I never received anything to give me the breakdown of what was covered until I called and even then it wasn't what I expected.
Joined Bow Wow approximately 5 months ago. Then last month our rescue dog became very sick quickly and her health deteriorated. We took her straight to the animal hospital in Sinnamon Park (very good service). She stayed overnight, they ran numerous tests and scans, and provided medicine etc. We asked the hospital to do whatever it took to make her well again but of course the cost was building up. Our claim was lodged - first claim we’ve had to lodge. Fairly quick turn around and we were thrilled and surprised at how much our insurance covered! Very happy customers.
Peace of mind that our fur baby was covered
Our beautiful 12 year old lab suddenly got very sick. We felt so fortunate to know that we had taken our pet insurance some time ago with Bow Wow. Knowing that we were covered gave us considerable peace of mind as the road to recovery was expensive.
really does give me peace of mind.
I was recommended by our vet to get pet insurance for our golden retriever puppy. I am so glad we chose Bow wow meow because they have made it so easy to make a claim via the pet portal. They communicated clearly via text and email and our claim was processed quickly.
Questions & Answers
Hi guys, we just took out a Peace of Mind cover for our 1 year old boxer. He has had a lump removed from his stomach previously (benign). Since boxers are prone to random lumps over their lifespan, I would be interested to know if he developed another random lump elsewhere that we opted to remove via surgery, would this fall under an unrelated condition or a pre-existing condition due to the fact he has had one removed before?
Bow Wow M.Bow Wow Meow Pet Insurance
Hi Andrew, please email the above question and your policy number to firstname.lastname@example.org so we can check and get back to you. Many thanks
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