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Bradford Energy

Bradford Energy

2.6 from 5 reviews · View Statistics
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Reviews

2.6
5 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(3)
  • Value for Money
    1.0 (3)
  • Product Quality
    1.3 (3)
  • Return Claim MadeYes (1) · No (1)
  • Customer Service
    2.0 (4)
  • Timeliness
    2.3 (3)
  • Job Satisfaction
    2.0 (4)
  • Rates and Fees
    1.0 (1)
  • Warranty Claim MadeYes (2) · No (1)
  • Purchase Price$35,000.00
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They start working fast after NSW Fair trading was involved

published
Value for Money
1/5
Product Quality
2/5
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dj
djIllawarra, NSW
  • 4 reviews

Brilliant After Sales Service

published

We had just moved into a new home and needed assistance to set up SolarEdge Monitoring. I contacted Bradford Energy and spoke with Karen. Karen was friendly, patient and knowledgeable as she stepped me through the entire process with a wonderful level of patience. So good to see "Old Fashioned Service" still exists. Thank you Karen!!

Incentivised Review No
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After service assistance

published

We purchased a home in March 2021 with Bradford Solar and Tesla Battery already installed.

On September 22nd 2021, we contacted Bradford Energy re an issue with our Tesla phone app that was not working. We spoke to Karen who was so helpful and went over and above to talk us through the process to reset the battery. Then the follow up to ensure it was working correctly was exemplary. Karen worked on this issue in her own time and was constantly in touch with updates. We couldn’t have asked for any more and thank her so much for the great assistance.

Customer Service
5/5
Timeliness
5/5
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Connie19
Connie19Sydney, NSW

Don’t ever use Bradford for solar in Sydney

published
Value for Money
1/5
Product Quality
1/5
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The reviewer stated that an incentive was offered for this review

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Lisa
LisaSouth East Queensland, QLD
  • 5 reviews
  • 1 like

Do not recommend

published

0 they are liars and cons. Would not recommend. So many issues. Would not issues bills. We paid out our solar straight away. Do not help resolve any issues. We paid out the solar straight away. Would not give us our solar to change companies. After going to the ombudsman we finally got it. We are trying to get the to pay us the solar we missed out on for the past 3 months that they promised us and now saying we never paid the solar out. Even though it never bounced back and we are connect to another provider
Absolutely useless and no one there is helpful. They all lie

Value for Money
1/5
Product Quality
1/5
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Questions & Answers

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Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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