1 photo
Brand House Direct

Brand House Direct

4.0 from 2,283 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Brand House Direct

Reviews

3.2
26 reviews
Previous
Clear all
Next
Martin
MartinPerth, WA
  • 2 reviews
  • Verified

Great range to choose from and prompt delivery.

published

Have used this store 3 times now and everything has been spot on. They have a great range for Men and Women, and good pricing with quick delivery.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

MARTIN FERNANDEZ
MARTIN FERNANDEZKambah 2902, ACT
  • 4 reviews
  • Verified

Good products

published

The website was very easy to navigate and quickly found the product that I was after. The product was of great quality and we'll use the store again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Margaret L
Margaret LMetropolitan Adelaide, SA
  • 4 reviews
  • Verified

Shoes and sandals

published

I found every pair of sandals and shoes fitted well. Love being able to buy brand names at a discounted price. Quality is good. The range makes me spoilt for choice. Keep doing what your doing. My go to online store

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

clogs of old
clogs of oldVictoria
  • 6 reviews
  • 3 likes
  • Verified

Good people to do business with

published

I like the people ,the shoes i cannot complain they have been excellent .
Thank you so muchly ,unfortunately i can only wear one pair of shoes at a time ,otherwise i would purchase the shop

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
M  McTaggart
M McTaggartHobart
  • 5 reviews
  • Verified

So happy

published

I found the products of great quality, i am a larger size 9.5 which is not easy to find I ended up buying 5 pair of leather boots and scholl for summer . Fantastic

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Anne
AnneMetropolitan Adelaide, SA
  • Verified

Prefect fit

published

The website easy to use. Online catalogue has a great range of shoes, with many great brands. The products are of top quality. Didn't have to wait long for the delivery

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Julie H.
Julie H.
  • 3 reviews
  • Verified

Great range of shoes

published

Very easy to navigate the store and a great range, the quality of the shoes I bought was good but on delivery the shoes were brown and they looked red online ( Redwood Merrill’s ) was the colour , I wanted a red pair of shoes so I will have to colour them now, very disappointing

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Ladies shoes made in Brazil -fast delivery and perfect fit and style

published

Absolutely satisfied with my beautiful leather yellow Brazilian flats -made in Brazil that I purchased online from Brand Direct
Since then I have purchased two more pairs of the same make of shoes from Brand Direct

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Kel
KelSydney, NSW
  • 17 reviews
  • 7 likes
  • Verified

Erratic performance

published

Paid top price for product that was half price the next day; told I would be given a great price on another item and then I was ignored.

Bought another product and told it was shipped eight days later. Yet to arrive.

Might be being a little too hard but this mob cost me money.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Brand House Direct
Lee S.Brand House Direct

Hi Kel, thank you for your feedback. I am sorry to hear that. Can you advise your order numbers so I can look into this for you as a high priority? I would like to try and rectify this for you as we value your business.

Kel
Kel

297978 from BD website and E bay item #272971338660. I was contacted by Leanna about E bay transaction who told me you couldn't give me much discount then asked that I look at another product which I did and then I was ignored.

Kel
Kel

Typical. No contact I always wondered if promises of rectification were real or spin. I have my answer.

The other product turned up and very good but still waiting on great deal for being overcharged.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
  • Verified

Review of Brand Direct

published

Easy to navigate the products. I was extremely pleased with the shoes I bought-great value for money. There was a great range of products. I would recommend Brand direct to my friends

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Jane
Jane
  • 2 reviews
  • Verified

Love my shoes awesome footwear

published

Very easy to navigate store
Great range of products available
Love the product Will be buying more
When new range comes out
Easy to shop on line when your life style is so busy

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

marjorie pyle
marjorie pyleGreater Melbourne (Outer), VIC
  • Verified

So comfortable

published

Just what l wanted and So happy with my purchase prompt delivery , size and quality just right also a wide variety love going on your site have ordered quite a few pairs and happy with all of them.

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
  • Verified

Great to deal with and good quality products

published

They are all great . We are older people but we can easily buy what we want and they deliver very quickly. We have brought about 6 pair of shoes off them.

December 5th 2019 Update: Orizonte shoes

Very easy for even us older people to buy from. My wife has 3 pair of the orizonite shoes/boots, fit perfect every time and so light but very good quality. Dont think she will buy other brands now she has found these. We both buy shoes from brand house direct, love them

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Brand House Direct
Lee S.Brand House Direct

Thank you for taking time to leave feedback. I hope you enjoy your shoes and we hope to service you again in the near future :)

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Questions & Answers

Kim H.
Kim H.asked

Why do uou not answer your emails I purchased some shoes over a week ago and i still have no infirmation for when itll be posted

4 answers
Brand House Direct
Lee S.Brand House Direct

Hi Kim, can you please advise your order number?

Kim H.
Kim H.

#477945

Brand House Direct
Lee S.Brand House Direct

Hi the order will be shipped this week. We will email you a tracking number once dispatched.

Cham
Chamasked

Hi,
I am trying to get in contact in regard to my refund since last week. No one get back to me. My order number is 468649.

3 answers
Lola
Lola

Hi Cham
If you paid using Paypal then raise a dispute via Paypal as they are excellent when there is a issue with receiving refunds.
Possibly email Brandhouse so you have a trail of evidence.
Good luck
Lauretta

Brand House Direct
Lee S.Brand House Direct

Hi, the returns department is closed right now as it is very early morning. I will follow up the return status when they reopen later today and will get back to you. Thank you for your patience, it is likely just in queue to be processed as it is a very busy period just before Christmas.

Cham
Cham

Thank you. I have received my refund today

Lynne
Lynneasked

Why is this business so slow to ship. I have been buying on the net for years and this is by far the slowest to ship the goods, most of the time not within the 4 days you advertise... why it takes 4 days even no one would know.... is this bussiness purely a middleman bussiness who does not stock the goods?

1 answer
Brand House Direct
Lee S.Brand House Direct

Hi Lynne, thank you for your feedback. It is a very busy shipping period right now prior to Christmas. We thank you for your patience and understanding during these busy times.

See all Brand House Direct questions

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.