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Brand House Direct

Brand House Direct (page 2 of 66)

4.0 from 1,917 reviews · View Statistics

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Firefly

FireflyDarwin, NT

  • 3 reviews
  • 4 likes
  • Verified

Always great service

published

Brand House Direct offers a great range of shoes at very good prices. Information on sizing is comprehensive and very helpful in choosing the right size. The return policy makes buying easy and hassle-free. I have previously been very wary of buying shoes without trying them on, but I have not had reason to return any purchase made through Brand House Direct. I have made several purchases and have not been disappointed by the quality of the products or their customer service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Review collected in partnership with Brand House Direct

  • Verified

excellent service !!!!

published

Brilliant tracking updates. Very happy with service when made exchange. Very helpful. Excellent range of products . Very satisfied with shoes. Very happy all round !!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great price on Skechers

published

I was keen to get some of the new arch support Skechers, and Brand House Direct had the best price on offer by far!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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  • Verified

Great service

published

I purchased a pair of Homyped Sari shoes and to my disappointment, discovered that my usual size was too big. A smaller size was not available I was provided with links to alternative styles and offered further help if none of those w. ere acceptable. I am very happy with my new Homyped Superfly in sage green. Great service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
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Review collected in partnership with Brand House Direct

  • Verified

review

published

Lots of good brand name shoes to choose from. The shoes fit well and are very comfortable. Would use again.

Product Quality
Shipping
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

  • Verified

Good variety of quality products and great service.

published

Site is easy to navigate with good descriptions and size guides. There is a good variety of styles, particularly for women.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Buying shoes with confidence

published

Too many shoes to choose from, and then some not in my size. The shoes I have received are great.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Lowrider

LowriderSouth East Queensland, QLD

  • 3 reviews
  • Verified

Easy return and replacement

published

One pair of shoes I purchased didn't feel quite right, so I used the return system and purchased another pair. The process was easy as! Thank you

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Mary

MaryGippsland, VIC

  • 3 reviews
  • Verified

Exceptional service

published

Ordered 2 pairs of Sketchers during the Christmas New Year break and they arrived in a couple of days. I live in regional Victoria so thought that was very good service. Also the price was better than in the shops and even after paying delivery I was still about $20 better off. Really good company.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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Rob Caddaye

Rob CaddayeGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified

Excellent Product and Service. Thank you

published

Hi I am very happy with the service - I had trouble with the width but sent the 2 pairs back and replaced with a brand that was wider - the promptness was so excellent and I was very happy all round .. I will be buying my shoes with you again... Keep up the good service

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Suzimac2510

Suzimac2510Greater Melbourne (Outer), VIC

  • 3 reviews
  • Verified

Perfect Sandles

published

Love the 4 pairs of Ocade sandles I recently purchased. They are great for wider feet. Great service from a great company.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great service, variety of brands and styles reasonable prices. Happy with the shoes I have bought

published

Very happy with the quality of the product with a fast delivery great range to choose from will recommend to friends

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great and Timely Service

published

Brand House Delivered our purchase very timely and professionally. A great service that we will purchase from again! Thank you!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Jan Mackender

Jan MackenderGreater Melbourne (Metropolitan), VIC

  • Verified

A fantastic Australian company, who provide high quality goods.

published

A fantastic Australian company to deal with. Goods arrive promptly. The quality is excellent. If something turns out to be the wrong size, they will swap it over for you (or give you a refund) very quickly.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great service time and time again

published

Receive emails with current specials and the price of Planet Shoes are too good not to purchase. My flats are so comfortable that I purchased a second pair to put away in the cupboard.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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  • Verified

Service

published

Excellent delivery service and great deals.Have purchased many times from Brand House Direct.It is a great online service.Have been very happy.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Excellent

published

Easy to access and proceed with order and payment. Sandal fits well and is super comfortable. Excellent quality, both construction and leather. A multi purpose sandal

Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

2 week delivery to New Zealand

published

Lots to choose from, when arch support has become necessary. Good quality leather shoes, that I can’t get locally. Delivered to the doorstep, in New Zealand, 14 days after order made.

Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Brand House

published

Brand House gave me excellent service, my product was what I wanted, and exactly as advertised, also came on time.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Shines

ShinesGippsland, VIC

  • 2 reviews
  • Verified

Fast and efficient

published

Top brands at good prices here. Brand House Direct has a huge range - and frequent sales. Postage is reasonable and the returns policy is as easy and convenient as they can make it - for people like me, living in a remote area, it's the best shoe shop around.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Page 2 of 66
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Questions & Answers

William T

William Tasked

Hi Brandhouse Direct, would you please confirm my order made on 15/3/21. Blue Multi comfortable sandals Size 6 $49.95 I don't have an order number as it disappeared off screen before I could take note of it. My bank account has been debited for the amount of $62.90.

2 answers
Brand House Direct
Lee S.Brand House Direct

Hi please contact 1300735786 between 10-5 Mon-Fri for assistance.

Jeanette Bilson
Jeanette Bilson

I got mine within a week. Once posted it took two days of that week. So happy how fast they were.

Louise

Louiseasked

How do i contact brand house direct?! I have tried the live chat, which always says they are not around, sent an email which i havent had a reply yet, and tried to call and the number says it is not in service!

No answers
Glenys Jacobs

Glenys Jacobsasked

I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated

2 answers
Brand House Direct
Lee S.Brand House Direct

Hi can you advise your order number so I can follow up on the return?

Kanimbla
Kanimbla

Scam procedures

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Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots

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