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Brand House Direct

Brand House Direct

3.9 from 2,373 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Nan
NanIllawarra, NSW
  • 2 reviews
  • 1 like
  • Verified

Very Comfy Shoes

published

Very happy with my purchase of Actvitta comfy walking shoes. Its very easy to find what you are looking for on your site. Ive only worn my shoes for 2 days but so far find them very good.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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Review collected in partnership with Brand House Direct

  • Verified

good experience

published

was easy enough, lot on offer, find the quality a bit average. I,m not sure that some shoes are original.

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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Review collected in partnership with Brand House Direct

  • Verified

just what l wanted

published

They were helpful when l had a question and got the product to me very quick and the quality is great

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great product.

published

The site is easy to navigate, product as expected. will continue to use this site for future purchases. Thank you

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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  • Verified

very good looking shoes

published

excellent quality for both pairs of shoes very happy with purchase arrived in good time, would purchase again, womens shoes are exceptionaly good

Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Sue M.
Sue M.
  • 2 reviews
  • Verified

Great company to deal with!

published

I always get prompt and friendly service from you guys. If I need to return for a refund or a different size, it’s never a problem. Great customer service keeps me coming back!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Glamla
GlamlaSymonston 2609, ACT
  • Verified

Very good service and great product.

published

Easy website, swift delivery and great product. Good range and colours to choose from. Helpful have orthotics in slippers
All in all good result.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

June H
June Hcanberra
  • 3 reviews
  • Verified

Great shoe store

published

Quick delivery and good service when the shoe size was wrong. There is a Great choice of comfortable and stylish footwear.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Huge selection of products

published

Easy to find what I was looking for from a large selection. Reasonable prices and prompt delivery. Thumbs up all around.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

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  • Verified

review

published

Lots of good brand name shoes to choose from. The shoes fit well and are very comfortable. Would use again.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

Kez
KezAU
  • 8 reviews
  • 2 likes
  • Verified

Awesome selection

published

Great pricing and delivery, range is fantastic, the quality offered is excellent, easy site navigation and purchase process. Loved my purchase.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Great shoes and great price

published

Great quality, naturalizer emiline shoes, so comfy I bought another pair. Also bought a pair of sandals, great look and comfortable

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

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  • Verified

Great Customer Service.

published

Choosing, ordering and paying were easy to navigate. Excellent communication regarding order and delivery. Prompt and efficient delivery. Sturdy packaging. Love my shoes!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Amanda
AmandaMurrumbidgee Region, NSW
  • Verified

Great Selection

published

Great selection of shoes with easy site navigation and all shoes are reasonably priced and an easy process to return shoes that dont fit are were not what you were after when received

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Lois W.
Lois W.South East Queensland, QLD
  • Verified

Just what I was after. Comfort and look good. Great service.

published

I sent a review in when first asked for one but I wonder if you received it. It is as I have written in the title. Where is Mr Flufferpants? I enjoy reading his messages.

The sandals are a perfect fit. The service was quick. I am vey pleased.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing Slightly large
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

Page 1 of 3

Questions & Answers

Stacey06
Stacey06asked

I am still waiting for an email confirming despatch of my order. The 1300 nunmber you provide just rings out constantly. I plaed my order 9 days ago, you took the money and confirmed and I am still awaiting information on despatch.

Nothing even about delays.

This is oor service and makes me suspicious that this is not a legitimtate business.

Order number is 506843

No answers
Joanne C.
Joanne C.asked

I have just placed order after reading these re If we I am very concerned. Can you reassure that you have the packing and shipping in order.

3 answers
Brand House Direct
Lee S.Brand House DirectSend a private message

Hi we will email you the tracking details once the order is shipped.

Joanne C.
Joanne C.

Reading all these reviews and after 48hours no confirmation or tracking order email I feel this company maybe a scam. You certainly did reassure me with your response.

Brand House Direct
Lee S.Brand House DirectSend a private message

Hi I can assure you will receive your tracking details this week.

Kees W.
Kees W.asked

Kees W.
Hi, ordered my shoes on 22 April 2022 and have not received them to date.
I checked my order number(504720) with tracking this morning and order still not ready for dispatch. I need them by 9 May but at this stage looks very doubtful.
Please explain!!

2 answers
Brand House Direct
Lee S.Brand House DirectSend a private message

Hi the order will be shipped in the next few days. We apologise for the delay and we thank you for your patience.

Kees W.
Kees W.
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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