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Brand House Direct

Brand House Direct

4.0 from 2,294 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Angela
AngelaCentral, SA
  • 2 reviews

Great Service

published

Perfect service. My shoes were delivered in 5 working days. ( This was the busy week before Xmas). The courier even sent me a photo of where he left my parcel. I was a bit apprehensive opening the box after reading the negative reviews but my shoes (I bought 2 pair) were perfect! Exactly what I ordered and perfect fit.
I highly recommend Brand House Direct and look forward to buying more shoes.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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  • Verified

Good Price / Exactly the same product you pay $$ For at retail stores high price!

published

Good Product / I’d like more Products on the Site as in ASICS / Kilchis Aqua shoes / More sizes available /
Very good product!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Excellent shooping experience.

published

Excellent hiking shoes, the size fitted perfectly. Service and delivery also excellent. Will definetely use Brand House Direct again. 5 Stars!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

A great online service

published

Very easy to navigate store & such a variety of shoe styles to choose from. Prompt delivery & very happy with purchase.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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  • Verified

user friendly site

published

purchased orizonte boots, they are exactly as pictured, good quality ,perfect fit, very comfortable. purchase & checkout was easy & quick delivery.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Review collected in partnership with Brand House Direct

Amy F.
Amy F.Metropolitan Adelaide, SA
  • Verified

Worth it.

published

The website was easy to navigate and there was lots of variety of shoes to choose from. Fast delivery was good.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

These are lovely for my wide feet!

published

The Orizonte shoes are lovely and a good fit for my very wide feet! I take a large size (42) and this size is very hard to find. Good website to use and very user friendly. Would recommend to other friends

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Lizzy
Lizzy
  • 2 reviews
  • Verified

sketchers work shoe

published

really happy with my work shoe purchase excellent delivery time very comfortable shoe especially as I am on my feet all day

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

chris
chris
  • 2 reviews
  • Verified

A great online shopping experience

published

It's easy shopping at Brand House direct. Plenty of top brand shoes to choose from at great prices. And very fast postage speed so I don't have to wait too long. The Skechers I bought were so comfortable

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

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  • Verified

Merrells for bushwalkin

published

Easy to navigate and find what I wanted. Satisfied with the range, and really happy with product and quality I bought Merrells

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Very happy!

published

Very happy with navigating the store and the speed in which I received my purchases. Very happy with my purchases

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Neat
NeatAthlone
  • 3 reviews
  • 1 like
  • Verified

Excellent Service

published

After a number of returns due to my dodgy feet I have now received exactly what I was looking for, comfort, quality and a reasonable price. Thank you to the many staff who worked with me to get me the satisfaction and comfort, you need a medal for putting up with all the swap overs.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

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ntk
ntkMetropolitan Adelaide, SA
  • 8 reviews
  • 5 likes
  • Verified

Superb quality Wild Rhino boots from Portugal

published

Superb shoes from Portugal Wild Rhino classic boots My second pair of tan boots and my first pair of dark grey boots Beautifully made and hand crafted there is no substitute for quality

I bought a couple of pairs from another on line Australian supplier and returned them as they were not as depicted and quality wasn’t there plus they were more expensive
I will stick to Brand House Direct from now on as never had an issue with you guys. Cheers

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Deborah
DeborahSouth East Queensland, QLD
  • 4 reviews
  • Verified

Just What I Wanted

published

Easy purchase, I quickly found exactly what I was looking for. The quality is high and there was a wide range of comparable items, I will purchase again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

  • Verified

Amazing

published

Products are exactly what you order. Sketchers brand are so comfortable. Just love them. As long as you know your US size, buying is easy. Posted and delivered in time indicated.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Brand House Direct

Page 1 of 10

Questions & Answers

Kaye J.
Kaye J.asked

Hello

My order 482351 has not yet been shipped. Is there a problem, I have sent emails and had no reply.

Please let me know what is happening.

Kaye

1 answer
Brand House Direct
Lee S.Brand House Direct

Hi the order will be shipped this week. We have had shipping delays as a result of staff shortages in the warehouse due to the pandemic. We thank you for your patience.

Kim H.
Kim H.asked

Why do uou not answer your emails I purchased some shoes over a week ago and i still have no infirmation for when itll be posted

4 answers
Brand House Direct
Lee S.Brand House Direct

Hi Kim, can you please advise your order number?

Kim H.
Kim H.

#477945

Brand House Direct
Lee S.Brand House Direct

Hi the order will be shipped this week. We will email you a tracking number once dispatched.

Cham
Chamasked

Hi,
I am trying to get in contact in regard to my refund since last week. No one get back to me. My order number is 468649.

3 answers
Lola
Lola

Hi Cham
If you paid using Paypal then raise a dispute via Paypal as they are excellent when there is a issue with receiving refunds.
Possibly email Brandhouse so you have a trail of evidence.
Good luck
Lauretta

Brand House Direct
Lee S.Brand House Direct

Hi, the returns department is closed right now as it is very early morning. I will follow up the return status when they reopen later today and will get back to you. Thank you for your patience, it is likely just in queue to be processed as it is a very busy period just before Christmas.

Cham
Cham

Thank you. I have received my refund today

See all Brand House Direct questions

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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