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Brand House Direct

Brand House Direct

4.0 from 1,909 reviews · View Statistics

Reviews

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Watto

WattoSouth-Eastern Region, NSW

  • 2 reviews
  • Verified customer

Good Service

published

Very helpful fast and good response, was emailed to have an exchange item sent out, claim has now been finished

Incentivised ReviewNo
SizingVery small
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Prefect shoes great colour and so comfy

published

Great leather shoes comfy great colours.quick delivery.Bought all my shoes from brand.So quick return a few pairs no problem with exchanges.Wont buy anywhere else.This company is so great and great range

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Great Aussie Company, Had An Issue Initially But They Took Care Of It!

published

Initially had some issues with my order from Brand House Direct and wrote a much less flattering review. Brand House Direct's customer service reached out to me and their CEO even called me and they took care of everything for me. Great Aussie company, really doubt I'd receive service like this from any overseas company. Happy customer in the end, appreciate all your help! I've recommended you guys to a friend of mine who needs bulk workwear for his staff. Thanks again! - Azrai

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
2 comments
Brand House Direct
Lee S.Brand House Direct
Brand House Direct
Lee S.Brand House Direct

Hi Azrai, just replying to your review so you get the link to login to the site :)

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Questions & Answers

Louise

Louiseasked

How do i contact brand house direct?! I have tried the live chat, which always says they are not around, sent an email which i havent had a reply yet, and tried to call and the number says it is not in service!

No answers
Glenys Jacobs

Glenys Jacobsasked

I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated

2 answers
Brand House Direct
Lee S.Brand House Direct

Hi can you advise your order number so I can follow up on the return?

Kanimbla
Kanimbla

Scam procedures

Julie

Julieasked

Hi I put an order in on the 4th and have had no confirmation email,my first instalment has been paid via afterpay..can I have a confirmation email and tracking number of my parcel please..Thankyou my email is sjomeara@bigpond.com

No answers

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots

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