A very large range of shoes which is great. Easy to navigate and find. My only negative comment is that some shoes that I were interested in weren't available in my size. Perhaps I wasn't using the search filters correctly but I do feel that if they don't have my size, the shoes shouldn't come up in my search.

I purchased 2 pairs. One I loved and one not so much. They felt very "plastic-ee" and I would not have purchased if I had tried them on first.

Will purchase from Brand House Direct again.

Great customer service more than happy with their after sales care thank you , cant fault this company they are spot on in every way

I was not happy with the bras I purchased, they were no better fitting than the cheaper versions you can buy in Kmart or target, however they were double the price even on sale. Do not think I will buy from curvey in the future.

I am flat footed and Scholl biomechanics footwear has been my saviour. Unfortunately it was hard finding Scholl in the stores so I did a google search and found this website which had similar models to my worn out ones. I have bought the slippers and sandals. Deliver was fast and will be trying them out soon.

Have bought several pairs of footwear from Brand House with no issues at all
The website can be a bit annoying as it doesn't seem to hold your chosen options

Returned shoes for exchange, waited a few weeks, rang them and was told order was being processed and would receive within 2 to 3 days, never arrived, rang again, and was told I had not specified what a wanted for exchange, even though I filled in the exchange form they supplied, after dreadful service decided for a refund. Will not use again.

I was looking for a simple, comfortable pair of black sandals and was very happy with the range of options available on Brand House Direct. I purchased the Planet Shoes Lord sandals and am happy with them although they are a little on the small side. A bit annoying that they went on sale a couple of weeks later!

After a P.O. return I received an email with new options, a quick phone call and a small extra payment invoice my shoes are on the way. All’s happy. Thank you.

Good website, easy to find your way around. Plenty of choice and great prices.
On the downside, very slow on replacing my sandals, which were too small.

Fantastic service. I have been. Impressed with the personal service I received when I had to return a pair of shoes.

Needed to return shoes due to fault. Told to cut them up before I got credit
No mention of my money back, or replacement of faulty shoes foe new !!!
Not impressed

The colours were not available in my shoe size. It was not obvious which were for wider fitting feet and a wide fitting shoe did not fit me. one pair is okay the other may give away.

The initial goods did not fit and we needed to return for a size up. This aspect of the service was difficult. Communication was poor from Brand House.
The courier used was terrible, there was no notification of return delivery either by brand-house or the Currier. Only after a number of weeks did we investigate to find that the goods had been shipped and should have been picked up from the depot but had been sent back to Melb. Again no notification of this happening. We had to chase it up. Eventually, the goods were resent and arrived months after the initial purchase date.

Very happy with the service from Brand House Direct. The sandals are lovely and as they appeared in the store photos.
Thanks!

Fairly easy to navigate site because I knew what brand I wanted but the range wasn't as extensive as it has been previously. .
Brand quality was exactly as I would expect from Merrell.
Very quick delivery. Excellent service.

I called to ask if they were a small fit & should I go a size up as someone else wrote that in their review . I rang customer service to check this was fact or fiction & they said their size was accurate . They delivered my usual size but the were too small . Should have gone a size up .!

I bought a pair of Pegada shoes which arrived quite quickly. They are beautiful shoes, at a good price. I previously had to return another pair because they were the wrong size, but the returns system worked smoothly. I would recommend Brand House Direct for range, price and service

very happy with the quality of my shoes/sandals that i have bought,great range to select from.postage is very quick.website is easy to use.

It was easy to shop and find what I wanted. The range of products is very appealing. The shoes I have bought are great quality!

Great quality shoes shoes arrived within the weekend and in great condition very pleased with my purchase would definitely buy more