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Brand House Direct
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- Verified customer
Love the shoes
Fabulous range of high quality footwear to choose from, so easy to order & pay, very impressed with the speed of delivery
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The reviewer stated that an incentive was offered for this review
- Verified customer
Lovely to deal with, very happy with my purchase
Very satisfied. Great quality fast service no problems at all, true to size. Will definitely recommend to other buyers thanks
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- Verified customer
Excellent Service!
I live in country Qld and ordered online. I already had a pair of Skechers Ultra Go Walk 5 Prized so was easy to choose what I wanted. Style number of shoe is displayed on their website so it made it easy to see that I was buying the same shoes. This is my second order I have placed. Shoes arrived in mail within 2 weeks. I will be definitely be buying more shoes through them.
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- Verified customer
Excellent service
The system was easy to use. I am an older shopper but had no problems operating this site. I love the fact that I can buy Merrill brand on line. Shoes fit perfectly. They lived up to expectations.
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- Verified customer
Perfect
The site was really easy to use. There is a great range to choose from.
I'm extremely satisfied with the 3 pairs of sandals that I purchased and would certainly shop from this company again. Thank you for the prompt service
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bells02auPerth, WA
- 2 reviews
- 2 likes
- Verified customer
Fantastic - very happy
The site is easy to navigate, and the shoes are amazing. The range of products seems endless and the sales are awesome too!
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- Verified customer
Brand house direct service
Ordered a pair of Keen hiking shoes which after 2 weeks hadn’t been dispatched. I rang and spoke to someone who told me they were out of stock. It would have been nice if someone had contacted me straight away to give me options like a refund, or swap order for another shoe. I ordered a different shoe, paid the difference in price and these were then promptly shipped ie on same day. I think that because I was allowed to order shoes which were out of stock, and then not contacted to advise that they were not available, I shouldn’t have had to pay extra for the other pair
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Holiday TimeCentral Queensland, QLD
- 2 reviews
- Verified customer
Excellent store
I have been shopping with Brand House Direct for a couple of years now and it is always great service ,very prompt and great quality shoes
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Marilyn R.
- 2 reviews
- Verified customer
Good value trainers
Excellent store,good deliveries and very good value . Prompt refunds given.I will continue to use. Orthaheel crosstrainers very comfortable and practical
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CRVIllawarra, NSW
- 2 reviews
- Verified customer
My daughter loves her Docs
Fast shipping ... had our order in less than a fortnight ... Quick and easy plus I couldn’t find a better price
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CigdemSydney, NSW
- 3 reviews
- 1 like
- Verified customer
No disappointment
I have been shopping with Brand House Direct for many years now. I have never ever been disappointed with my purchase, the pricing and the service I received. I love the range of products especially European shoes made in Turkey. Great quality, great service, timely delivery and reliable online store! I recommend them to anyone without hesitation :)
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PaulPerth, WA
- 2 reviews
- Verified customer
Very happy. Thanks.
Fast friendly service, turned up without delay. Great Product. Lots to choose from. Good fit and would highly recommend.
Thanks.
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- Verified customer
So comfortable
I found the sandals very comfortable and don’t get sore feet looking forward to buying more shoes later in the year
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The reviewer stated that an incentive was offered for this review
BarbaraSouth East Queensland, QLD
- 8 reviews
- 2 likes
- Verified customer
Great prices
Very easy to order, good products. The only issue I have is the delivery is rather slow. if you are not in a hurray for your items Brand House is a good shop
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JanetGreater Melbourne (Metropolitan), VIC
- Verified customer
Great service
Products are exactly as described and shipping is very quick. A wide range of brands and shoe styles are available at great prices.
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Lyn
- 2 reviews
- Verified customer
Service and quality
No problems with navigating the store very easy I used the menus
A very big range of products especially sandals which I wear all year round
Quality excellent and sandals very comfortable I have rheumatoid arthritis and need very soft and comfortable sandals
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- Verified customer
Overall Good Experience
Pricing is cheaper than anywhere else that I've found and the shipping is quick once dispatched. The only downside is sometimes it takes up to 4-6 days to leave the warehouse.
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- Verified customer
Women’s orthaheel sandals
Quick and efficient service and delivery. Size right. Have dealt with BrandHouse before and have not been disappointed. Thank you
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Jeff and Bron S.
- 3 reviews
- Verified customer
Prompt delivery and great product.
It was easy to find the item in store as products are shown in categories- in this case, sandals. There is a large range to choose from, including well known brands, so it was easy to make my choice. Product was true to size and as depicted. As always, Brand House Direct delivery was prompt and their return policy easy to use. I will purchase from this store again with confidence.
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- Verified customer
Good quality shoes
Brand depot supply good quality shoes. I bought 3 pairs just recently. All were delivery quickly. Prices are very competitive
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Questions & Answers
Glenys Jacobsasked
I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated
No answers
Julieasked
Hi I put an order in on the 4th and have had no confirmation email,my first instalment has been paid via afterpay..can I have a confirmation email and tracking number of my parcel please..Thankyou my email is sjomeara@bigpond.com
No answers
Joan & Gregasked
Hi, Have been told I will receive an email shortly! No contact at all received Credit Card was charged no problem tho.Starting to suspect a scam.
5 answers
Lee S.Brand House Direct
Hi can you please advise your order number so I can assist?
#371453
Still haven't received an order confirmation on joangreg@xtra.co.nz Could I have that please?
Details
Category | Online Shops and Footwear Shops & Brands |
---|---|
Offers Free Standard Shipping | No |
Mens / Womens Clothing | Mens and Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | None |
Type of Footwear Offered | Casual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots |
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