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Brand House Direct

Brand House Direct

4.0 from 1,745 reviews · View Statistics

Reviews

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  • Verified customer

Love the shoes

published

Fabulous range of high quality footwear to choose from, so easy to order & pay, very impressed with the speed of delivery

Product Quality
Shipping
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

  • Verified customer

Lovely to deal with, very happy with my purchase

published

Very satisfied. Great quality fast service no problems at all, true to size. Will definitely recommend to other buyers thanks

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Excellent Service!

published

I live in country Qld and ordered online. I already had a pair of Skechers Ultra Go Walk 5 Prized so was easy to choose what I wanted. Style number of shoe is displayed on their website so it made it easy to see that I was buying the same shoes. This is my second order I have placed. Shoes arrived in mail within 2 weeks. I will be definitely be buying more shoes through them.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

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  • Verified customer

Excellent service

published

The system was easy to use. I am an older shopper but had no problems operating this site. I love the fact that I can buy Merrill brand on line. Shoes fit perfectly. They lived up to expectations.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Perfect

published

The site was really easy to use. There is a great range to choose from.
I'm extremely satisfied with the 3 pairs of sandals that I purchased and would certainly shop from this company again. Thank you for the prompt service

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

bells02au

bells02auPerth, WA

  • 2 reviews
  • 2 likes
  • Verified customer

Fantastic - very happy

published

The site is easy to navigate, and the shoes are amazing. The range of products seems endless and the sales are awesome too!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Brand house direct service

published

Ordered a pair of Keen hiking shoes which after 2 weeks hadn’t been dispatched. I rang and spoke to someone who told me they were out of stock. It would have been nice if someone had contacted me straight away to give me options like a refund, or swap order for another shoe. I ordered a different shoe, paid the difference in price and these were then promptly shipped ie on same day. I think that because I was allowed to order shoes which were out of stock, and then not contacted to advise that they were not available, I shouldn’t have had to pay extra for the other pair

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Holiday Time

Holiday TimeCentral Queensland, QLD

  • 2 reviews
  • Verified customer

Excellent store

published

I have been shopping with Brand House Direct for a couple of years now and it is always great service ,very prompt and great quality shoes

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Marilyn R.

Marilyn R.

  • 2 reviews
  • Verified customer

Good value trainers

published

Excellent store,good deliveries and very good value . Prompt refunds given.I will continue to use. Orthaheel crosstrainers very comfortable and practical

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

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CRV

CRVIllawarra, NSW

  • 2 reviews
  • Verified customer

My daughter loves her Docs

published

Fast shipping ... had our order in less than a fortnight ... Quick and easy plus I couldn’t find a better price

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Cigdem

CigdemSydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

No disappointment

published

I have been shopping with Brand House Direct for many years now. I have never ever been disappointed with my purchase, the pricing and the service I received. I love the range of products especially European shoes made in Turkey. Great quality, great service, timely delivery and reliable online store! I recommend them to anyone without hesitation :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Paul

PaulPerth, WA

  • 2 reviews
  • Verified customer

Very happy. Thanks.

published

Fast friendly service, turned up without delay. Great Product. Lots to choose from. Good fit and would highly recommend.
Thanks.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Brand House Direct

  • Verified customer

So comfortable

published

I found the sandals very comfortable and don’t get sore feet looking forward to buying more shoes later in the year

Product Quality
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

Barbara

BarbaraSouth East Queensland, QLD

  • 8 reviews
  • 2 likes
  • Verified customer

Great prices

published

Very easy to order, good products. The only issue I have is the delivery is rather slow. if you are not in a hurray for your items Brand House is a good shop

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

Janet

JanetGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great service

published

Products are exactly as described and shipping is very quick. A wide range of brands and shoe styles are available at great prices.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

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Lyn

Lyn

  • 2 reviews
  • Verified customer

Service and quality

published

No problems with navigating the store very easy I used the menus
A very big range of products especially sandals which I wear all year round
Quality excellent and sandals very comfortable I have rheumatoid arthritis and need very soft and comfortable sandals

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Overall Good Experience

published

Pricing is cheaper than anywhere else that I've found and the shipping is quick once dispatched. The only downside is sometimes it takes up to 4-6 days to leave the warehouse.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Women’s orthaheel sandals

published

Quick and efficient service and delivery. Size right. Have dealt with BrandHouse before and have not been disappointed. Thank you

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Prompt delivery and great product.

published

It was easy to find the item in store as products are shown in categories- in this case, sandals. There is a large range to choose from, including well known brands, so it was easy to make my choice. Product was true to size and as depicted. As always, Brand House Direct delivery was prompt and their return policy easy to use. I will purchase from this store again with confidence.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

  • Verified customer

Good quality shoes

published

Brand depot supply good quality shoes. I bought 3 pairs just recently. All were delivery quickly. Prices are very competitive

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

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Questions & Answers

Glenys Jacobs

Glenys Jacobsasked

I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated

No answers
Julie

Julieasked

Hi I put an order in on the 4th and have had no confirmation email,my first instalment has been paid via afterpay..can I have a confirmation email and tracking number of my parcel please..Thankyou my email is sjomeara@bigpond.com

No answers
Joan & Greg

Joan & Gregasked

Hi, Have been told I will receive an email shortly! No contact at all received Credit Card was charged no problem tho.Starting to suspect a scam.

5 answers
Brand House Direct
Lee S.Brand House Direct

Hi can you please advise your order number so I can assist?

Joan & Greg
Joan & Greg

#371453

Joan & Greg
Joan & Greg

Still haven't received an order confirmation on joangreg@xtra.co.nz Could I have that please?

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots

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