??!
1 photo
Brand House Direct

Brand House Direct (page 2 of 91)

4.0 from 1,809 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • More
CF

CFHobart, TAS

  • Verified customer

Thanks

published

Slow delivery on my exchanged order. The doc marten boots are a really good price though, so worth the wait. Thanks.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Thank you for excellent service, had to exchange for a smaller size. No problem and was done promptly.

published

Easy to navigate the store and found what I wanted.
Great variety to look at
I am very pleased with my purchase and the quality is excellent

Product Quality
Incentivised ReviewNo
SizingSlightly large

Review collected in partnership with Brand House Direct

  • Verified customer

perfect, exactly what I was looking for and great price and quick delivery.

published

The shoes I saw were on a Face Book ad and I just clicked on it, actually navigating the site though can be a bit frustrating as it will flip back to women's shoes when you back arrow.
Always satisfied with the quality of the shoes I have bought and I am a return customer. The range of shoes is excellent as well even though, in some cases, not the latest of each brand, but certainly comprehensive.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
  • Verified customer

Just what I was looking for

published

Love my purchase, always happy with prompt delivery and my shoes are wonderful.Quality and range are great.
Very satisfied with everything

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Satisfied customer

published

I have been very impressed by the company's delivery times on the three occasions I have purchased the quality shoes that brand house direct specialises in

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Review collected in partnership with Brand House Direct

  • Verified customer

Good range of products

published

service was good and fast was happy with my order
will deal with this company again.The prices are very competitive on there products

Incentivised ReviewNo

Review collected in partnership with Brand House Direct

Val W.

Val W.Mid North Coast, NSW

  • Verified customer

Perfect choice

published

A great selection of shoes, easy to find on Brand House site and the quality was very good. I will continue to shop and enjoy their great selections and good fast service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

These are great

published

The quality of the shoes are great, easy to find on website. There is a good variety to choose from

Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Lynda Heinze

Lynda HeinzeSouth East Queensland, QLD

Perfect Footwear

published

The Comfortflex Women's Sandals are the most comfortable sandals I have ever worn, right from the very first day. They were delivered very quickly and the price was very reasonable.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
Steve

Steve

  • 2 reviews

Excellent, prompt service.

published

Given the constraints of Covid-19, my order was promptly compiled, packed and posted. I, unfortunately, had to return my sandals for size exchange. The telephone service was exemplary. This was dealt with as quickly as it could be over the Christmas, New Year season. I was quite satisfied with my order and will be certainly buying from Brand Direct in the future.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
See all answers
  • Verified customer

Pink shoes

published

I ordered on line. The product was delivered on time and I love the shoes. Just as much as the green shoes I bought a few weeks ago, Thank you

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Joanne H.

Joanne H.Hunter Region, NSW

  • Verified customer

These shoes are perfect .!

published

My HOMYPED slip on shoes are a perfect fit , I wore them for 10mins a day for 5 days to get use to them, JUST PERFECT
So Comfortable and helping with my knee problem. ⭐⭐⭐⭐⭐

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Janet Martin

Janet MartinWide Bay-Burnett, QLD

  • Verified customer

Disappointing

published

Purchased a pair of Comfort Shoe Co - Plato and while they are very comfortable, the actual rubber sole is smaller than the actual base of the shoe, and because of this I can not see them being long lasting. This is the only pair of shoes I have purchased from you that I have been unhappy with.

Purchase Order 386898 despatched from Brand Warehouse 3/12/20

Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
2 comments
Brand House Direct
Lee S.Brand House Direct

Hi thank you for your feedback. If the shoes are brand new in the shoebox, you are more than welcome to return the shoes to us.

Janet Martin
Janet Martin

I do know that shoes can be returned if they are brand new, but I have worn them on 3 occasions, and are now showing signs of scuffing, especially on the toes.

Review collected in partnership with Brand House Direct

  • Verified customer

Good range of products, good service.

published

This is the second time l have bought shoes from Brand House Direct. The prices are competitive and the shoes arrived about a week after ordering. Unfortunately they were a little large so l had to return them. It did take a month for the replacement shoes to arrive, but Christmas was in the middle, plus Covid, so l wasn’t too unhappy with that. I would buy fro them again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

quality

published

good quality for last purchase fast delivery, But 1 pair turned out small (yet same size as other pair!) & return postage costs almost half price!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
See all answers

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

Find out how Brand House Direct compares to other Footwear Shops & Brands

Know better, choose better.

Compare all
  • Verified customer

My pair slightly defective two pairs men's shoes OK

published

Bottero black flats . The strap holding the metal decorative detail at the front of the left shoe was broken. Because I wanted to wear the shoes for my birthday dinner my husband taped the area and it's doing the job. Disappointing but otherwise the two pairs of men's shoes OK.

Incentivised ReviewNo
5 comments
Brand House Direct
Lee S.Brand House Direct

Hi I am so sorry to hear that. Can you please advise your order number so I can help?

Jean Lambert
Jean Lambert

O/No 395162 1x Bottero flats 1xpair men shoes

Brand House Direct
Lee S.Brand House Direct

Hi can you please email us pictures of the issue to support@brandhousedirect.com.au so we can assist.

Review collected in partnership with Brand House Direct

  • Verified customer

Love my shoes.

published

The shoes are fine. Promptly delivered, even around Christmas time. Thank you.
I will use you again in the future. Bye

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

Irene Morris

Irene MorrisDarling Downs, QLD

I’d recommend the your procucts

published

I haven’t got a pair of shoes that whern’t comfortable to where thank you Haven’t tried any other products you. Sell but I would recommend your your products thanks again

  • Verified customer

Your service is very good and products also.

published

I found the store easy to navigate and the selection very comprehensive. Returning goods was easy and refunds prompt. Delivery is fast too. Telephone service excellent.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Shoes were great , just as shown in the Ads

published

The store was easy to navigate and there was a good range of products to choose from and the quality was good .

Incentivised ReviewNo

Review collected in partnership with Brand House Direct

Page 2 of 91
See all Brand House Direct reviews

Questions & Answers

Glenys Jacobs

Glenys Jacobsasked

I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated

1 answer
Brand House Direct
Lee S.Brand House Direct

Hi can you advise your order number so I can follow up on the return?

Julie

Julieasked

Hi I put an order in on the 4th and have had no confirmation email,my first instalment has been paid via afterpay..can I have a confirmation email and tracking number of my parcel please..Thankyou my email is sjomeara@bigpond.com

No answers
Joan & Greg

Joan & Gregasked

Hi, Have been told I will receive an email shortly! No contact at all received Credit Card was charged no problem tho.Starting to suspect a scam.

5 answers
Brand House Direct
Lee S.Brand House Direct

Hi can you please advise your order number so I can assist?

Joan & Greg
Joan & Greg

#371453

Joan & Greg
Joan & Greg

Still haven't received an order confirmation on joangreg@xtra.co.nz Could I have that please?

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots

Visit official website

Other Footwear Shops & Brands

Previous
YesStyle

YesStyle

4.6
(5,110)
Luxe.It.Fwd

Luxe.It.Fwd

5.0
(104)
Birdsnest

Birdsnest

4.8
(133)
Showpo

Showpo

4.4
(3,957)
JENNEN Shoes

JENNEN Shoes

4.8
(101)
Hello Molly

Hello Molly

4.4
(501)
ASHLEY LIM

ASHLEY LIM

5.0
(47)
The Iconic

The Iconic

4.0
(2,609)
OzSale

OzSale

3.8
(12,269)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.