New shoes !
I purchased a pair of shoes ,ugg slippers for me and slippers for my mum.
The choice was huge, the prices good, they took about a week to arrive which isn't bad service.
Overall ,we are happy with Brand House Direct.
Shoes didn't fit, but good service
Brand House has great choice, price and customer service. I'm saying this even though I had to return my purchase.
Very good & prompt service .
Great range of footwear to chose from. I ordered my 2nd pair of Orthaheel shoes which are as comfortable as the original. I had no problem in returning one pair of shoes that didn't suite & am now waiting for a store credit, as per email Brand House Direct.
Thu 22/07/2021 4:55 PM. 'We have received back 1 pair of Scholl Orthaheel Karri Womens Supportive Comfort Leather Wedge Shoes 7 AUS or 38 EUR / Black shoes from Orders / #437483
I note you wish to exchange Scholl Orthaheel Intrigue Womens Adjustable Strap Flat Walking Shoes 7 AUS or 38 EUR / Black, this has been organised for you. There is a remaining amount left over, I have passed on your details to management for your store credit'.
Review collected in partnership with Brand House Direct
The reviewer stated that an incentive was offered for this review
Waterproof Hikers Without Gumboot Appearance
Prompt action on order and delivered very quickly with tracking code. Products suited the purpose they were described as being suitable for.
Quality products at bargain prices all year round. Great range to suit everyone’s taste & budget. Efficient & secure services; very reliable.
Love my new boots
Very happy with the shoes and the delivery.
I think there's a good range of brands and products. Of course there is always room in add more products to your range :)
Very happy with purchase.
I really like Brand House Direct, great range products with some good prices. Easy to use webstore and loved my purchase.
The shoes were delivered quickly and they are very comfortable. I didn't appreciate the several emails I received requesting feedback. I don't understand why companies want constant reinforcement on how fantastic they are. I'm a great customer and paid promptly, so maybe I should ask them for some feedback (which is actually a product review).
Very good service
I have bought quite a few pairs of shoes from this company. There are a large variety of styles and brands to choose from. As with buying any shoes online, there are some I've had to return as they don't fit. However, that process has been hassle-free and has been completed quickly. Purchases have also arrived very quickly, so I'm happy to keep using this website.
As an "oldie" I have found it easy to find what I want, good selection of comfy shoes and good choice of well known brands, all quality items.
Good service..received on time..
Happy with my shoes..Not much hassles to order the item..received on time with out any damage ..hope to order more products next time ..thank you
Fabulous shoes sooo comfortable thats why I have 3 pr.
So easy to find my way around the site, SO MANY LOVELY SHOES I would have liked more shoes. BUT.
The quality of the Rockports I purchased is extremely good, I am very very happy with them.
just what I needed
Really happy with products fitted lovely love the colou rHad to take insole out in one shoe as my toes are slowly crawling up but wide enough
Product very good quality.
Very happy with the product and customer service. Delivery was very quick and packaging was excellent to protect the product.
Web site easy to navigate
Number of items did not carry the size I require. Shoes squeak in the wet
Thick soles make driving hard
Questions & Answers
How do I track my international order?
Hi Lucas, we can help you. What is the order number? What is your email address? We can email you an update.
Hi Brandhouse Direct, would you please confirm my order made on 15/3/21. Blue Multi comfortable sandals Size 6 $49.95 I don't have an order number as it disappeared off screen before I could take note of it. My bank account has been debited for the amount of $62.90.
Hi please contact 1300735786 between 10-5 Mon-Fri for assistance.
I got mine within a week. Once posted it took two days of that week. So happy how fast they were.
How do i contact brand house direct?! I have tried the live chat, which always says they are not around, sent an email which i havent had a reply yet, and tried to call and the number says it is not in service!
Get an answer from our members and Brand House Direct representatives
|Category||Online Shops and Footwear Shops & Brands|
|Offers Free Standard Shipping||No|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||None|
|Type of Footwear Offered||Casual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots|
Other Footwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.