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Brand House Direct

Brand House Direct

4.1 from 2,227 reviews · View Statistics
Listing monitored by Brand House Direct

Reviews

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Michelle I
Michelle IMid North Coast, NSW
  • 2 reviews
  • Verified

New shoes !

published

I purchased a pair of shoes ,ugg slippers for me and slippers for my mum.
The choice was huge, the prices good, they took about a week to arrive which isn't bad service.
Overall ,we are happy with Brand House Direct.

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  • Verified

Shoes didn't fit, but good service

published

Brand House has great choice, price and customer service. I'm saying this even though I had to return my purchase.

Incentivised Review No
Return Claim MadeNo
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  • Verified

Very good & prompt service .

published

Great range of footwear to chose from. I ordered my 2nd pair of Orthaheel shoes which are as comfortable as the original. I had no problem in returning one pair of shoes that didn't suite & am now waiting for a store credit, as per email Brand House Direct.
Thu 22/07/2021 4:55 PM. 'We have received back 1 pair of Scholl Orthaheel Karri Womens Supportive Comfort Leather Wedge Shoes 7 AUS or 38 EUR / Black shoes from Orders / #437483
I note you wish to exchange Scholl Orthaheel Intrigue Womens Adjustable Strap Flat Walking Shoes 7 AUS or 38 EUR / Black, this has been organised for you. There is a remaining amount left over, I have passed on your details to management for your store credit'.

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The reviewer stated that an incentive was offered for this review

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Torrumbarry
TorrumbarryCohuna
  • 2 reviews
  • Verified

Waterproof Hikers Without Gumboot Appearance

published

Prompt action on order and delivered very quickly with tracking code. Products suited the purpose they were described as being suitable for.

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Bargains

published

Quality products at bargain prices all year round. Great range to suit everyone’s taste & budget. Efficient & secure services; very reliable.

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  • Verified

Love my new boots

published

Very happy with the shoes and the delivery.
I think there's a good range of brands and products. Of course there is always room in add more products to your range :)

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  • Verified

Very happy with purchase.

published

I really like Brand House Direct, great range products with some good prices. Easy to use webstore and loved my purchase.

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Florence M.
Florence M.
  • 2 reviews
  • 2 likes
  • Verified

Quick delivery

published

The shoes were delivered quickly and they are very comfortable. I didn't appreciate the several emails I received requesting feedback. I don't understand why companies want constant reinforcement on how fantastic they are. I'm a great customer and paid promptly, so maybe I should ask them for some feedback (which is actually a product review).

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  • Verified

Very good service

published

I have bought quite a few pairs of shoes from this company. There are a large variety of styles and brands to choose from. As with buying any shoes online, there are some I've had to return as they don't fit. However, that process has been hassle-free and has been completed quickly. Purchases have also arrived very quickly, so I'm happy to keep using this website.

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Elaine S.
Elaine S.
  • 2 reviews
  • Verified

Happy Feet!!!!

published

As an "oldie" I have found it easy to find what I want, good selection of comfy shoes and good choice of well known brands, all quality items.

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  • Verified

Good service..received on time..

published

Happy with my shoes..Not much hassles to order the item..received on time with out any damage ..hope to order more products next time ..thank you

Incentivised Review No
Return Claim MadeNo
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C Drew
C DrewMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Fabulous shoes sooo comfortable thats why I have 3 pr.

published

So easy to find my way around the site, SO MANY LOVELY SHOES I would have liked more shoes. BUT.

The quality of the Rockports I purchased is extremely good, I am very very happy with them.

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  • Verified

just what I needed

published

Really happy with products fitted lovely love the colou rHad to take insole out in one shoe as my toes are slowly crawling up but wide enough

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Dalene
DaleneGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Product very good quality.

published

Very happy with the product and customer service. Delivery was very quick and packaging was excellent to protect the product.

Incentivised Review No
Sizing True to size
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  • Verified

Squeaky Shoes

published

Web site easy to navigate

Number of items did not carry the size I require. Shoes squeak in the wet
Thick soles make driving hard

Product Quality
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Page 1 of 12

Questions & Answers

Lucas M.
Lucas M.asked

How do I track my international order?

1 answer
Brand House Direct
Lee S.Brand House Direct

Hi Lucas, we can help you. What is the order number? What is your email address? We can email you an update.

William T
William Tasked

Hi Brandhouse Direct, would you please confirm my order made on 15/3/21. Blue Multi comfortable sandals Size 6 $49.95 I don't have an order number as it disappeared off screen before I could take note of it. My bank account has been debited for the amount of $62.90.

2 answers
Brand House Direct
Lee S.Brand House Direct

Hi please contact 1300735786 between 10-5 Mon-Fri for assistance.

Jeanette Bilson
Jeanette Bilson

I got mine within a week. Once posted it took two days of that week. So happy how fast they were.

Louise
Louiseasked

How do i contact brand house direct?! I have tried the live chat, which always says they are not around, sent an email which i havent had a reply yet, and tried to call and the number says it is not in service!

No answers
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Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots
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