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Brand House Direct

Brand House Direct

4.0 from 1,743 reviews · View Statistics

Reviews

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  • Verified customer

Excellent service

published

The system was easy to use. I am an older shopper but had no problems operating this site. I love the fact that I can buy Merrill brand on line. Shoes fit perfectly. They lived up to expectations.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Lyn

Lyn

  • 2 reviews
  • Verified customer

Service and quality

published

No problems with navigating the store very easy I used the menus
A very big range of products especially sandals which I wear all year round
Quality excellent and sandals very comfortable I have rheumatoid arthritis and need very soft and comfortable sandals

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Overall Good Experience

published

Pricing is cheaper than anywhere else that I've found and the shipping is quick once dispatched. The only downside is sometimes it takes up to 4-6 days to leave the warehouse.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

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Alicia B.

Alicia B.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Great online store with huge range

published

A very large range of shoes which is great. Easy to navigate and find. My only negative comment is that some shoes that I were interested in weren't available in my size. Perhaps I wasn't using the search filters correctly but I do feel that if they don't have my size, the shoes shouldn't come up in my search.

I purchased 2 pairs. One I loved and one not so much. They felt very "plastic-ee" and I would not have purchased if I had tried them on first.

Will purchase from Brand House Direct again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
See all answers

Review collected in partnership with Brand House Direct

Angel blue

Angel blue

  • 2 reviews
  • Verified customer

Excellent

published

Very good shoes and correct size
Happy with shoes very comfortable pleased with service . Highly recommended shoes
Thank you again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Scholls purchase

published

I am flat footed and Scholl biomechanics footwear has been my saviour. Unfortunately it was hard finding Scholl in the stores so I did a google search and found this website which had similar models to my worn out ones. I have bought the slippers and sandals. Deliver was fast and will be trying them out soon.

Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised

Review collected in partnership with Brand House Direct

The reviewer stated that an incentive was offered for this review

  • Verified customer

Awesome

published

Love the quick delivery it is well packed of my purchase and the product itself is top quality I often recommend to people

Incentivised ReviewNo

Review collected in partnership with Brand House Direct

  • Verified customer

Great service and quality products.

published

Have bought several pairs of footwear from Brand House with no issues at all
The website can be a bit annoying as it doesn't seem to hold your chosen options

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

online feedback

published

Online chat feedback did not return my answer so i had to call by phone, once this was done i received an email asking what was my query, when it was already resolved.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
See all answers

Review collected in partnership with Brand House Direct

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  • Verified customer

Happy Shopper

published

Have purchased four items. Good quality, good range of product. Would have liked an acknowledgement of my returned sandals, but they were eventually replaced.

Incentivised ReviewNo

Review collected in partnership with Brand House Direct

  • Verified customer

Excellent quality

published

The range of products were good and very well priced. Efficient quick service. All products purchased have been excellent quality.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

skymam

skymamSydney, NSW

  • 2 reviews

Good price for branded shoes.

published

Good range of products! Cheap branded shoes in original pk. Sends order & shipping email updates, good support too. Easy shopping.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
  • Verified customer

Can always get the shoes I want, great prices.

published

Brand house have a large and varied range of men and women's shoes, making it easy to find exactly what I need, very satisfied customer

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Great choice of shoes

published

Good website, easy to find your way around. Plenty of choice and great prices.
On the downside, very slow on replacing my sandals, which were too small.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Good service, but had to send them back for a different size and shoe. Waiting on the new ones to arrive.

published

Very satisfied with the service. Unfortunately the shoes didn’t fit. Have sent them back for different shoes in another size.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery large
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Footwear Shops & Brands

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  • Verified customer

Excellent experience buying from Brand house direct

published

User friendly website, excellent product and fast delivery. Would recommend this company to others and definitely purchase through them again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Great products!! Just what I needed.

published

I can't believe how many products are sold by Brand House Direct. I was looking for a specific brand of shoes and this is where I found the best range available. Best of all they were very reasonably priced, and the delivery was quick. I'm definitely going to be shopping on this site again soon.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Big foot

Big footSydney, NSW

  • Verified customer

Good value

published

Bought several pairs of shoes and slippers. Great choice. Delivery was a little slower this purchase. But happy with purchases.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

Kim Knight

Kim KnightNorth-West & West coast, TAS

  • Verified customer

My Fitflops are Fab!

published

Products arrived in good time and were exactly as pictured and exactly what I wanted. The only trouble was I had a little trouble finding the items in the online store. The brand wasn't specific enough and had to write in brand name and the word sandal to find what I was looking for. Just took a bit of extra searching.
Also I would shop on here more often but find the shipping quite pricey. All in all though happy with my purchase.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Brand House Direct

  • Verified customer

Traners

published

Big selection. Reasonably priced. Although many popular styles were sold out in my size. Postage was very very slow but postal services are not good at present.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
See all answers

Review collected in partnership with Brand House Direct

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Questions & Answers

Glenys Jacobs

Glenys Jacobsasked

I returned my shoes over 4 weeks ago,time even in these current circunstacei have sent msgs to customer service without reply
The only communication has been to write a review
Very unhappy and want my money or this will be esculated

No answers
Julie

Julieasked

Hi I put an order in on the 4th and have had no confirmation email,my first instalment has been paid via afterpay..can I have a confirmation email and tracking number of my parcel please..Thankyou my email is sjomeara@bigpond.com

No answers
Joan & Greg

Joan & Gregasked

Hi, Have been told I will receive an email shortly! No contact at all received Credit Card was charged no problem tho.Starting to suspect a scam.

5 answers
Brand House Direct
Lee S.Brand House Direct

Hi can you please advise your order number so I can assist?

Joan & Greg
Joan & Greg

#371453

Joan & Greg
Joan & Greg

Still haven't received an order confirmation on joangreg@xtra.co.nz Could I have that please?

Get an answer from our members and Brand House Direct representatives

Details

CategoryOnline Shops and Footwear Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Hiking Footwear, Ugg Boots and Work/Trade/Heavyduty Boots

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