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Brands Exclusive

Brands Exclusive (page 2 of 40)

3.2 from 889 reviews · View Statistics

Reviews

  • Product Quality
    3.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Sizing
  • Product Appearance As advertised (1) · Not as advertised (0)
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Why a send a savings code if you can't use it?

published

Brands Exclusive provide customers with savings code occasionally. I am yet to receive a voucher code that actually can be applied as per the terms and conditions! Very disappointing!! Why not reward your customers as promised??

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Step One Bamboo Underwear

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Saundo

SaundoMelbourne

Very unhappy

published

My first time using the site purchased items then all of a sudden asking me for identity. Unfortunately could not provide them as I was waiting fir my updated licence. I then only had a window of 8hrs to send them a utility bill. I was obviously too [name removed] refunded money but bad luck and lost all the goods I needed. I have emailed 4 times and heard nothing. Waste of time don’t bother using them !!!!

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Kimberlee

Kimberlee

  • 3 reviews
  • 2 likes
  • Verified

Took my money and never received my products

published
1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Karen

KarenOrange NSW

  • 5 reviews

Exciting way to shop for Christmas

published

I am now hooked on shopping online, I received four packages to my door today, Can't wait to see my grandchildren in their new outfits for Christmas. Brands Exclusive has made it so easy, offering time to pay. Great value for money!

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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JMorris

JMorrisSydney, NSW

  • 7 reviews
  • 6 likes
  • Verified

Purchased 4 items of Seafolly ( 2 set of bikinis)

published

I purchased 4 items - Brand Exclusive only sent me 1 bottom - with excuse the other order were in backlog, however - I saw they advertised the same products range again after the Sale was completed on 6th Oct. I sent them email to ask when I'm going to receive the remaining 3 items. CS didn’t even bother to read my email – what they did was refunded me the money of 3 items and gave me $15 credit for the inconvenient. Seriously how I’m going to wear 1 bottom without the top to match? $15 is this a joke for my inconvenient - I don't want $15 - I want the items which I have paid and need to know when I will be getting the items. Cos I will never purchase from Brand Exclusive again, and by giving me $15 is just an insult!

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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sk

skVictoria

  • 2 reviews
  • 3 likes

This company is dodgy wrong phone numbers listed and no one responds to your emails

published

I ordered products with brand exclusive on the 4th October 2017 I have emailed many times to find out when I will receive goods and no one has responded back and some emails have bounced back there is a phone number that is not valid in NSW??? Appalling I’m still waiting after almost a month for a response back from my many emails and I can’t get in contact with them.

3 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
sk
sk

Hi I received my order finally and want to return it as I’m not happy I have emailed you afew times and no response. How do I return goods and when do I get refund will it take another five weeks +

Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Step One Bamboo Underwear

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Extremely Poor Customer Service

published
3 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
Jan
Jan

Your Order No. 1000_3503663

Brands Exclusive
SisiliaBrands Exclusive
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bon

bonBlenheim

  • 2 reviews
  • 2 likes

Goods never arrived

published

I made a purchase back in July and i still haven't seen the goods. It was meant to be sent in August and I have followed up numerous times. I didn't get any replies until i said i would give them bad feedback online then i was asked could I be patient. That was over a week ago and i still haven't heard anything. It was approx $350 worth of goods so its not something I want to just let ride. It's frustrating that there's no number to call them. It looks like lots of people are having a similar problem. I would advise people to steer clear of this company; seems to be a bit suspicious to me. I won't be purchasing off them again.

2 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
bon
bon
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Ani

AniPerth

  • 2 reviews
  • 1 like
  • Verified

They sell such terrible "fashion" like really terrible ones.

published
3 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
Ani
Ani
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Philippa

Philippa

  • 4 reviews

Bought wrong size won't exchange or refund! Terrible

published
1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Purchased item delivery terrible

published

Purchase online after one despatch terrible by tracking numbers still waiting and keeps say item on the way. Not good.

1 comment
Brands Exclusive
SisiliaBrands Exclusive
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Returns

published

Hi I have always been happy with brands exclusive and have received good quality products I. The past. However, I recently sent two enquirers using the iPhone app to return a ring which is poor quality. I haven't had any response. What should I do next?

1 comment
Brands Exclusive
SisiliaBrands Exclusive
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Step One Bamboo Underwear

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Bella

Bella

  • 3 reviews
  • 1 like

My favorite site

published

I have been a customer for several years and have always been happy with products. If there was a problem I simply returned goods and received a credit without any issue. Sometimes the goods take a bit too long to be delivered.

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
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Di

DiGoulburn Valley, VIC

  • 8 reviews
  • 8 likes

Just Terrible they mess you around!

published
3 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
Brands Exclusive
Ashleigh PitcherBrands Exclusive
Di
Di

Thank you for your follow up I am extremely happy with the response from Brands Exclusive. I have received a full refund for both the product and return postage.

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Bella

Bellamelbourne

don't buy

published

i purchased shoes online. They were advertised as leather...they are NOT. I paid close to $100 for them and they will accept responsibility. I can't wear them and my shoe repairer can't help either - consequently I have to throw them out. These people are scammers.They are probably the same people that call on your home phone to scam you. Why are they still in business?

1 comment
Brands Exclusive
Lux GroupBrands Exclusive
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They are selling fake items

published

The Versace scarves they are selling are fake, please do not buy. I asked the to provide CLG number to authenticate as the material was a bit off (and the label looks fake as well), they refused to give it to me. I went to Versace store and unfortunately, the scarf was 100% fake. I confronted them about it and the only thing they said was that it is real and if I do not like it I can refund for a credit. I will definitely go through ACCC and Fair Trading.

1 comment
Brands Exclusive
SisiliaBrands Exclusive
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Love Products & A Great Variety

published

- Online
- Purchasing process great ... Just wish items could be delivered faster.
- Large variety of gifts that are unique.

1 comment
Brands Exclusive
SisiliaBrands Exclusive
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jacqui

jacquisydney

  • 3 reviews
  • 4 likes

Been waiting for 3 months for a credit for goods

published

Returned mens clothes size "M" that were actually small small mens that they agreed I could return after requesting I take all items out of bag and measure and supply photos of item, tags and bar codes. I returned as per their instructions and have requested that they supply my $300 plus credit now 4 times. No luck, still no credit since May. I am now going to Dept of fair Trading. This company is a complete con.

3 comments
Brands Exclusive
SisiliaBrands Exclusive
jacqui
jacqui
Brands Exclusive
Lux GroupBrands Exclusive

Hi Jacqui,
Again our sincerest apologies for this experience you have had. We will continue to communicate and respond via email in the hope to resolve these issues as promptly as we can.
Kind Regards,
Brands Exclusive

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Step One Bamboo Underwear

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Bev

BevGreater Melbourne (Outer), VIC

  • 33 reviews
  • 19 likes

VERY DISAPPOINTING

published
2 comments
Brands Exclusive
Lux GroupBrands Exclusive
Bev
Bev
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K8kate75

K8kate75

  • 2 reviews

Products never arrived, nightmare getting a refund.

published

After three months of waiting for the products I ordered that never arrived, I asked for a refund. That is proving hard to get too!!

2 comments
Brands Exclusive
Lux GroupBrands Exclusive
Brands Exclusive
Lux GroupBrands Exclusive
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Page 2 of 40
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Questions & Answers

Beckylee J.

Beckylee J.asked

So disappointed to read all these Bad reviews I thought I had found the perfect place for all my family’s needs since I live in a regional area and order everything

1 answer
Robbed
Robbed

Try Ozsale, I have ordered through them a fair bit without problems since deleting Brans Exclusive.

Tarine

Tarineasked

I work for a fashion label, we are interested in moving stock on Brands Exclusive.

Can a representative please contact me.

No answers
Janice L.

Janice L.asked

I have been a member of Bransexclusive for years and am now being flipped to Catch when I log in to buy something. Is Catch now under the Brandsexclusive brand or the other way around. Would you please advise as I have previously asked this question. A private Email reply would be appreciated. Cheers Janice

No answers
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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes and Exercise & Sport Shoes
Clothing TypeActivewear, Children and General / Everyday

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