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Breville Smart Scoop BCI600

Breville Smart Scoop BCI600 (page 2 of 4)

MPNs: 35903044 and BCI600
3.4 from 65 reviews

Reviews

3.4

65 reviews
5
(25)
4
(11)
3
(7)
2
(11)
1
(11)
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ex breville fan

ex breville fanSydney

  • 2 reviews
  • Verified purchase

Worked great for a while...

published

I bought this ice cream maker just before Xmas. The ice cream was fantastic for the first few goes. Now it seems to keep stopping after a few minutes and claim it's ready. We can't get it to go for longer than a few minutes at a time, so the texture is never right. I have no idea why it worked so well for a short while, then suddenly went funny. I normally am a great fan of Breville products, but this one is very disappointing.

Date PurchasedDec 2016

Very Disappointed

published
Date PurchasedJan 2017
Toby

TobyBrisbane

  • 3 reviews

My friends love me

published
Date PurchasedAug 2013
1 comment
Breville
BrevilleBreville

Hi Toby - thanks for your comments - nutella gelato sounds yum. Thanks, the Breville team

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Great but spare part

published

I have used the Breville Smart Scoop BC 1600 for about 12 months but have stopped now because I cannot find a spare part that is needed for the operation of the Smart Scoop. Its my fault for replacing the bowl on the spindle in a clumsy manner, I or one of us in the family has damaged the seal or neoprene cast 'o' ring which seals the shaft from the bucket at the base of the shaft its not circular in x section but wedge shaped in x section.
When I ring to buy the part no one knows what I am talking about.

Date PurchasedJul 2013
3 comments
Breville
BrevilleBreville

Hi Scab - have you taken the machine to a service agent? If you call customer service during business hours on 1300 139 798 they can advise your nearest agent. Thanks, the Breville team

Scab
Scab

No - as I live in a country outside Australia but the part is easy to slide on to the spindle or shaft - I just cannot get the part - if you could identify the part name and no. I would be very grateful

Breville
BrevilleBreville
lavender46

lavender46adelaide

  • 6 reviews
  • 3 likes

Not bad but a couple of concerns

published

I have had my icecream machine now for a few months, it makes beautiful salty caramel and also honey icecream, lovely and creamy smooth. I have made the strawberry icecream 3 times now and each time it has fatty buttery lumps throughout, I cant understand this as I follow the recipe exactly! I also am concerned that it gets very noisy towards the end of the churns and slows right down to the point where it looks like its going to sieze up. I hope this is normal for this machine.

Date PurchasedAug 2016
1 comment
lavender46
lavender46
twkitch

twkitchPerth, WA

  • 9 reviews

Works great

published

This ice cream maker works really well.
Did a lot of research before buying this one over others. It can do everything Gelato, ice cream, sorbet and frozen yoghurt.
Has its own built in refrigeration unit. Loads of different recipes online. I love making a Bailey's icecream.
I recommend this ice cream maker to anyone.
It is fairly large though so you will need Bench space.

Date PurchasedAug 2015
1 comment
Breville
BrevilleBreville

Hi Twkitch - thanks for your comments - Baileys ice-cream sounds delicious. The Breville team

Hales

HalesSouth East Queensland, QLD

  • 2 reviews

Perfect Pistachio

published

I'm in love with my Smart Scoop salted caramel and white chocolate is going down a treat. amazing to have setting sensors and pre and post chilling... only problem is I'm making so much and eating sooo much been amazing. Couldn't be happier with it. I have told so many people about it

1 comment
Breville
BrevilleBreville

Hi Hales - thanks for your comments. Enjoy your frozen treats. The Breville team

I loved my breville but it only lasted 2 yrs 2months.

published

I loved my breville ice cream maker but 2 months out of warranty and it died

1 comment
Breville
BrevilleBreville

Hi Zuzzafets - customer service can provide you with local service agent details if that's of interest - please call 1300 139 798. Thanks, the Breville team

Ken R

Ken RAuckland

  • 2 reviews
  • 4 likes

Fantastic machine

published

Just love my ice cream maker. Makes it quick and freezes it too only thing I would change is the alarm that tells you when to add other ingredients is not loud enough and it's very easy to miss it on time but apart from that it's a great machine.

1 comment
Breville
BrevilleBreville

Hi Ken - glad to hear you're enjoying your Smart Scoop. Thanks, the Breville team

Ice Cream Makers

Find out how Breville Smart Scoop BCI600 compares to other Ice Cream Makers

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Monika Bagby

Monika BagbyAuckland

  • 15 reviews
  • 1 like

Love it

published

I have only had this for a month so I can't comment on the durability of this machine...but so far so good.it makes excellent ice cream and sorbets....much better than my old freeze bowl machine. I was a bit worried about some of the bad reviews regarding the timers on this machine...but so far no problems..touch wood. Maybe , hopefully, Philips have resolved this issue. I have made ice creams and sorbets two to three times a week. ...great for making frozen yoghurt and frozen drinks also.

Great ice cream machine

published

bought this Breville ice cream maker 2 years ago and cant stop making declicious ice cream, all my family member love my delicious creamy ice cream. if some people think a truck ice cream is good, they probably havent try this amazing machine, once you try it, then you know what real ice cream is.

Catt

CattSydney

  • 7 reviews
  • 9 likes

Great machine until.........

published

This machine was awesome until 2 days after the warranty ran out, the dial broke and a weird unpleasant smell is now emitted from the machine when used in manual mode. Called customer service and was just advised of a local service centre to send it back for repairs which I will have to pay for and a blunt explanation of that warranty is only valid within the 2 year time period and even a day or two out of it no longer covers the machine. A few months out of warranty fair enough, but two days??? Breville you could at least make an exception

2 comments
Breville
BrevilleBreville

Hi Catt, Can you please email ayous at food.thinkers@breville.com.au so we can look into this further for you. Thank you. The Breville Team

Breville
BrevilleBreville

oops sorry for the typo! please email us at food.thinkers@breville.com.au!

Great for a little while..

published

I've had this machine for a year and a half and used it 6-7 times. I brought it out today and, like so many other reviewer's machines, the dial was broken. It still works on manual, but the functionality is extremely impaired now. I would consider a cheaper machine if you are looking for an ice cream maker, this one just doesn't last long enough to justify the price tag.

Jason B

Jason BWindsor

Worked great twice. Now my Auto Dial does nothing.

published
1 comment
Breville
BrevilleBreville

Machine worked for two summers; now it does not.

published

This was going to be the third season for this machine. Last year it started to make a lot of noise while churning. Now it just does not turn at all. We called Breville. They are asking for $150 including shipping. Not too bad, but not cheap either. Why should we spend more than the original $450? This was supposed to be the top of the line machine. Unfortunately it seems that this one, as we ll as most machines these days, they are made to last only a couple of years. Then "throw it away" and get another one.

Ice Cream Makers

Find out how Breville Smart Scoop BCI600 compares to other Ice Cream Makers

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Simon

SimonSeaford

  • 5 reviews

Even better than I hoped

published

Absolutely thrilled with this purchase. A very nice looking, solid machine, and easy to use. Perfect, fuss-free ice-cream every time. Todays treat was a delicious Mango Ice-cream, and it was the perfect consistency.

Jenny H

Jenny HMelbourne

  • 3 reviews
  • 4 likes

WOW!!! Love this machine!!

published
asprodave

asprodavemelbourne

AUTO DIAL NOT WORKING

published

my auto dial is also not working - brand new out of the box. Will be going to myer or calling breville tomorrow to replace

rskb4

rskb4Terrigal

  • 10 reviews

The most used gadget in the house!!!

published

Very easy to use, very fast and efficient. Cannot fault the quality of the product. We use this at least 3-4 times a week and there are only two of us, no kids. From the cheaters ice cream method to the stove top experimentation all of it is easy. The only bad thing would be that it has to be hand washed, so cleaning is always a chore.

john1955okay

john1955okayMetropolitan Adelaide, SA

  • 10 reviews

Does the job, But very noisy!

published

I bought mine online for $21.00, so at that price you can hardly complain, It probably does the same job as much more expensive ice cream churns, but it's noisy. I should point out to prospective buyers that this is an ice cream churn, which is different to to a real ice cream maker, but real ice cream makers have a compressor like a fridge ,are big and heavy and will cost you hundreds of dollars.

Page 2 of 4
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Questions & Answers

Jill

Jillasked

Hello, every time we use the ice cream maker the liquid ends up around the center post and into the bottom although we are very careful adding the ingredients . Where exactly is the small gasket on the inner post supposed to sit? I’m wondering if it is in the wrong location and this allowing the liquid to seep in to the middle. Thanks!

No answers
poly r.

poly r.asked

hello my machine skips the process in manual and in auto..it proceeds to the finish after 15 sec's and bypass's the process and says remove blade...

1 answer
Ian Clark
Ian Clark

One of mine did the same, I took it back still under warranty and they fixed it, something to do with the thermostat

poly r.

poly r.asked

hello ..my problem is that i start my machine on a ice cream setting and starts to churn then in 15 secs it says remove paddle ready,It looks like it skips the timing process in both manual and auto as indictor line just moves straight up to desired setting of Gelato,ice cream ,frozen yogurt, it seems to by passing the process.

No answers

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