Reliable machine but so-so coffee
My machine has been going strong for 4 years after a run of more expensive machines that died early, and I was thinking of buying one as a housewarming present for my daughter, but I have to admit the coffee is just not that great. Sometimes it does deliver a good cup with lots of crema, but despite having two boilers the water is often too hot and I get a thin watery coffee. Also the coffee can only be very lightly tamped or the pump just won’t push the water through, which is not ideal for good coffee. Regular cleaning of the baskets is essential. The frother is incredibly noisy, so I bought a Nespresso milk frother, and writing this I’ve now convinced myself to buy a different machine as a present to myself.
Got three of these throughout y family. The two stop fairly consistantly automatically before the mugs overflow despite only a inconsistant herb grinder being used, the third does not despite a propper corseness adjustable coffee conical burr grinder being used with this one ...phoned up breville about this and they insist this model does not have autostop feature.. go figure???think they need to test theur own products a bit better... furthermore, despite consistant grinding corseness, tamping and mug size, from the same pack of freshly ground coffee on the same day it overflows by varying amounts. the fancy a lucky draw?... buy a breville!
Purchased in September 2019 at Big W Retail Stores for $250.00.
A laborious process for an 'ok at best' cup of coffee.
Breville - what were you thinking with the dial on the front? Honestly, all it does is go left for coffee and right for milk. Was this model in such a cheap price bracket that you couldn't have just added two buttons to the front instead?
And why of why does the machine not shut off after 30 seconds as is recommended in the instructions? Are you just expecting people to be able to time it perfectly? Luckily I have a clock on the wall right above it but would most people?
In the instructions it also mentions about applying 15-20kg of pressure...to the tamper (the place where the coffee grounds are inserted). So how am I supposed to measure the strength of my pressure on the tamper? Scales maybe? A pressure plate perhaps? Snarkiness aside, you do get the hang of it after a while. 3.5-4 heaped teaspoons usually just about does it. The single wall cups are terrible. Don't bother using them. Even when we were using coffee we had literally just ground in our Thermomix it would taste like wishy washy coffee-flavoured water. Again, the instructions suggest you can 'experiment with grind, dose, and tamp to create a more balanced espresso.' No thanks. I got infuriated with 'experimenting' within a few tries; mostly because I was angry at the amount of coffee I was wasting. The other thing I find quite annoying is the filter basket has two spouts so how are we supposed to make an espresso or ristretto in their correct teeny tiny cups? The coffee will pour over the sides on one or the other side of the cup! What an oversight. Or are they waiting for people to complain so they can sell them a second single-spout attachment?
Purchased in June 2018 at Harvey Norman.
I bought this coffee machine last march. I’m the only coffee drinker in my house so not used a lot. While it does make a great coffee i would have expected the pump to last longer than 17 months. Can’t use it now as it wont work. Super annoyed
Purchased in March 2018 at The Good Guys for $330.00.
OK, but nothing special
I've reviewed the Sunbeam Cafe Crema II (no longer available) and loved it's functionality but not the reliability. Bought this (double the price) for reliability and PID temp control (engineer). It certainly makes coffee well but no better than the Cafe Crema II. We've had it for about 7 months and it has proved reliable so far.
Things I don't like:
After steaming milk (6 seconds) it goes through a purge sequence which drains water into the collection tray - this means the tray fills up after about 3 or 4 uses.
The storage tray behind...
Nothing fantastic it depends on the coffee beans not the machine
Nothing fantastic . It stopped working after 2 mnths luckily I got my money back by taking it back to the store . Unluckily for me I did not
Not even purchase any extra warranty .its always better to buy such things from jbi hifi / Harvey Norman etc as one can buy extra warranty
it is easy to use. this machine makes you like a real barista. The only down side, you have to do maintenance and the kit is not that cheap. I am really impressed with life of the machine. They are really good quality workmanship which reflected to the price that you paid.
Has a major flaw in the design
On first examination this seems to be a very well designed coffee machine offering some good features, including tamping tool, stainless steel group head, hot water dispensing, preinfusion, etc,. (for a full list of features see the breville website) However, within a short time of use it ceased to pour coffee evenly from both sides of the group head, which meant it was useless for pouring two cups at once. When removing the group head, I could see that the coffee cake was soaked mostly only on one side. I decided to investigate, and pulled the...bottom part of the receiver for the group head apart. I could see that there is only one water outlet, and it is on one side, and the water is then distributed via a series of channels so it (supposedly) comes out evenly into the coffee cake. (hope that all makes sense) However, what happens in practice, is that no matter how careful you are to fill the group head with only the correct amount of coffee, eventually these water channels become blocked with coffee grinds, and the water mostly comes out only on the one side, infusing the coffee cake mostly only one side, and the coffee then only comes out mostly on one side from the group head. So every two months or so I have to remove the water dispensing plate with an allen key, and clean the water channels or this machine will not distribute the water evenly over the coffee cake in the group head. So much of the coffee grinds are not being infused & you do not get full strength coffee, and it's wasteful of coffee grinds.
Not up to its ancestry
My Breville 800 series machine broke down this morning , catastrophic pump failure , it was well over twelve years old and gave sterling service each and every morning during that time .
The GoodGuys sold me its replacement for $349 , great I thought, the old one was so good I expected the same from this new model , it looked almost identical .
Looks are obviously deceptive , the coffee tasted frightful despite playing around with grind size , filter cups and infusion time . Bitter , burnt coffee from previously sweet and aromatic grinds . S...
Not as good a past machines
This unit replaced my old Breville 800 Class Espresso which I owned without any problem for about 6 years till it finally broke down took it in for repairs was told not viable so of to buy another Breville.
Well, this Duo Temp pro cant hold a mirror to my old one, while it works ok the coffee creme is no way near as good nor the flavor close, so disappointed.
Will be selling it off I think.
Breville customer service awful
We love a good coffee and since we live next to a cafe it's pretty hard not to buy a take away so to stop this is we thought we'd upgrade our machine. We have been using a little sunbeam which was fine but the milk frother on it didn't seem to get hot enough. I purchased this from Harvey Norman for $350 which is a mid priced machine. The problem is that the insert in the group head constantly falls out when it is taken off the machine to empty. Super dangerous when it gets stuck on the part that the hot water flows out from. We also bought a ba...ng bang to put our coffee grinds into. It also falls out when we use this. The breville team agreed to send me a steel ring to insert in the head which has not made the slightest bit of difference. The head has just became blocked even after washing after ever use. We buy boutique beans so the coffee has been good but the milk frother average. Wouldn't buy again.
A good little coffee machine that makes a lovely cup of coffee. It seems to use less coffee than my old machine (Lumina, Aldi). Cleaning the drip trays is a bit of a pain, and the milk frother is messy. A nice compact design, fits well in my small kitchen.
Questions & Answers
My machine seems to have steam and water droplets escaping fron around the hex attachment at the top of the steam wand. It is tight, how do I fix this please Thanks
I have just bought this. I can not seem to get a good strong coffee from it. It just seems really watery and very weak. Can someone tell me what I’m doing wrong please?
depending on which basket you use, you will want to use a certain amount of ground coffee. the duo temp pro comes with an 18g basket and i believe a 12g. In my opinion i would say go for the 18g. make sure u coffee is ground fine enough but not so fine you get only a few drops out. you want to aim for a 36g pull during 27-30 seconds. if you are using pre-ground coffee use the pressurised "dual wall" basket. keep in mind none of these variables are set in stone so feel free to play around with them. theres a playlist on youtube that i really recommend: https://www.youtube.com/watch?v=aTFsBqhpLes&list=PLxz0FjZMVOl15gHRbhcZSDvlgUV4vxnp9
Can I use generic cleaning powders to clean machine? Thanks
Don't know about powders, but I put 2 litres of vinegar through it....I put the vinegar in, let it sit for about 2 hrs, then let 1/2 out through the coffee part and then the rest out through the milk nozzle. Then I repeat with about 2 full water containers. I've had mine forever
Get an answer from our members and Breville representatives
|Category||Semi-Automatic and Manual Coffee Machines|
|Pump Pressure||15 bar|
|Input Power||1,700 W|
|Dishwasher Safe Parts||No|
|Water Tank Capacity||1.8 L|
|Dimensions||334 x 311.7 x 257 mm|
|Milk Frother||Steam Wand|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Brushed Stainless Steel|
- GTIN14: 10021614056303
- MPN: 35904110, 947 and BES810BSS
- GTIN13: 9312432022897 and 9312432024181
Other Semi-Automatic and Manual Coffee Machines
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.