?
? !
4 photos
Breville Dual Boiler with Smart Grinder BES920 / BCG820

Breville Dual Boiler with Smart Grinder BES920 / BCG820

BES920 (Dual Boiler), BCG820 (Grinder)
4.3 from 188 reviews · View Statistics

Reviews

2.0

1 review
5
(0)
4
(0)
3
(0)
1
(0)
  • Build Quality
    3.0 (1)
  • Value for Money
    2.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    4.0 (1)
  • Noise Level
    4.0 (1)
  • Product is used
  • Consistency
    4.0 (1)
  • Milk Frothing
    5.0 (1)
Previous
Next
Mary

MaryMelbourne

  • 5 reviews
  • 4 likes

Ok .... til it breaks! Again.

published

Makes good coffee. We unfortunately cracked the head and $450 later got it back. We were told this is due to overfilling. We have been super careful and 3 years later same issue. Again it would be $590 to fix. Decided to buy different brand. It was expensive machine so this is disappointing.

Purchased in June 2015.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Incentivised ReviewNo
Product is usedSeveral times a week
Similar opinion? Write a review on ProductReview.com.au!
See all Breville Dual Boiler with Smart Grinder BES920 / BCG820 reviews

Questions & Answers

Paul L

Paul Lasked

BES920 (Dual Boiler)

I complete a descale on my BES920 and the Descale Message remains on. Has been occuring for last 18 months or so. I descale every 2 to 3 months but no change

1 answer
Richo
Richo

Hey Paul, apologies if you've tried this but maybe reset your hardness setting. With machine off, hold down 1 cup button and turn on. reset should appear on display, hit menu to select and then set your hardness.

Steve B.

Steve B.asked

BES920 (Dual Boiler)

Machine only heating to 72° then hovers around that temperature, have checked that the setting is still at 93° , tried unplugging for 60 minutes (as says somewhere in manual) .
Obviously can’t make a coffee at this temperature.

Any ideas please?

1 answer
Reviewer R.
Reviewer R.

See similar complaint below

Steve B.

Steve B.asked

BES920 (Dual Boiler)

Not reaching above 72° ?.

No answers
See all Breville Dual Boiler with Smart Grinder BES920 / BCG820 questions

Get an answer from our members and Breville representatives

Breville Dual Boiler with Smart Grinder BES920 / BCG820

Details

Compare both Breville Dual Boiler with Smart Grinder BES920 / BCG820
CategoryAppliances and Coffee Grinders / RoastersAppliances and Semi-Automatic and Manual Coffee Machines
Pump Pressure15bar
Water Tank Capacity2.5L
Price (RRP) $299.95$1699.95
Number of Grind Settings60
Input Power165w2200w
Width160mm372mm
Height389mm377mm
Depth214mm404mm
Coffee Bean Capacity450g
Replaced byBreville Dynamic Duo BEP920Breville Dynamic Duo BEP920
Compare both Breville Dual Boiler with Smart Grinder BES920 / BCG820

  • MPN: 6098 and BES920
  • GTIN13: 9312432021937

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.