Reviewer Photos & Videos
It offers settings for volume and fineness of coffee powder. The digital display is useful. The automatic start function is quite handy. The user interface is excellent. I bought it to replace my old Delonghi grinder that can’t make fine powder anymore. It is a pleasant surprise that the coffee is markedly better with this grinder.
- BCG820 (Grinder)
- Verified purchase
Very good grinder
Nice small grinder, and best of all the brands, grind nice coffee, and fits perfectly with the coffee machine, and no regreting buying this one, especially during the sale, good price.
- BCG820 (Grinder)
- Verified purchase
Clumpy grinds - awful grinder
Bought the dynamic duo and spent about a week trying to get a decent grind out of this grinder. The clumping and channeling the grinder caused was appalling. So much so I took the grinder back (particularly as it was making strange noises). I got another which wasn’t much better which I sold on eBay in disgust! My 9 year old sunbeam grinder out performed this every time. Now happy with a proper grinder (macap).
Purchased in February 2018.
Love this coffee machine
Great machine... I’m pretty fussy with my coffee and after watching a couple of online videos and tweaking my settings this is producing coffee just as good as my favourite coffee shop. And I got it at a great price before it was replaced by the latest model, so great value too.
Perfect coffee every time
Best machine I have owned. Easy to operate manually or automatic - makes perfect coffee time after time. Steam wand has great manouverability for perfect silky milk. Easy to clean. Recommend!
This combo is by far the best we've had. We have owned numerous expresso machines for years and these ones is up there. Very easy to operate. Love the designs.
The reviewer stated that an incentive was offered for this review
A great coffee machine three years later
I bought this coffee machine back in March 2016 and to tell you the truth, it hasn't missed a beat. The unit is easy to clean though descaling has been a little tricky on a few occasions but in the end it all worked out.
The coffee still extracts to a consistent standard. I only perform double shots with this unit with fresh (under 2 week roast) coffee. The group head after three years still doesn't leak, amazing. I have had two Sunbeam 6900 series, the 6900 had issues though the 6910 was a lot better. The tech between the two is very wide tho...ugh. You will consistently get great shots and the steamer does a good job utilising a separate boiler for frothing milk. The boiler unit of this machine is a lot quieter than the thermal blocks of the Sunbeam. The only slight leak I can just barely hear is the steam wand and this is usually during cool down though a quick open and close stops the leak. Near three years on, I can see this coffee machine lasting another three years.
Best priced dual boiler espresso machine for home use
I have owned an number of espresso machines over the years and my world of coffee changed when I bought my previous version of this machine which I had for over 6 years with no issues. It started to leak after 6 years and was going to take a weeks to get fixed so I ended up buying a new version of it which I am now reviewing here. People have asked me why I didn't change to a different machine and my answer is why you should seriously consider buying it:
1. it is a dual boiler (only when you have had a dual boiler compared to the majority on...
I have it for just a bit over 2 years..until last week it just stopped working. I have this err2 message and the machine just wont turn on. It is out of warranty now obviously. I need to take it to Breville service centre which is actually not as convenient, Breville probably isnt aware that some of their customers actually have to go to work 5 days a week.
For this price, I really expect the machine to last longer. I made like 1 coffee a day...
Dont get me wrong, its a great machine..it does the job. It s just....its lifespan isnt great, sup...port wasnt the best either...customer service just basically said...try to do factory reset if that doesnt work, you gotta go see a technician... If i ever get another machine like this...i ll proly spend a bit more for a better brand..
Good machine. Great value. Owner message re descaling included in this review.
The 920 is a good machine. Good coffee.
When you go to descale it, when you search for info, make sure you’re aware of what generation software your machine has. I didn’t know there were different generations, and ours is a 3rd generation machine. The descaling process is different for each generation and the initial instructions I got from the web didn’t identify they were for a specific generation. I suspect the product manual that you get on a search is for a first generation machine. Descaling is tricky and it seems to cause many peop...le angst. Final word on descaling - to get rid of the “descale me” indicator - hold down 1 cup button, then press power to get to advance menu and landing on “rset”. Then press menu to get to “hrd3”. Press menu. Machine will then heat up and descale indicator will be gone.
Best bang for the buck.
As an ex demonstrator for another coffee machine manufacturer I knew that I need a double boiler machine. I did not want to go up to the oracle range as I had previously had one and the computer panel is just a pain and something always went wrong. I looked at the barista plus (the one down from this) but was only a single boiler and the trick is that the cheaper ones only had a tamper size of 54mm and this had the industry standard of 58mm. Its tamper handle is decent, nice and heavy and the machine is easy to fill the water tank from the ...front. The grinder is excellent and the equivalent of the commercial grinds. Altogether my set up cost me $1199 and the advertised price if around $1400. Watch when they are on special or negotiate. Bonus was that I also got 4 months supply of coffee beans. Great coffee, great frothing well done.
Paid for itself pretty quickly
Great machine. easy to use and produces consistent quality coffee.
I would recommend the Breville dual boiler to any coffee lover contempllating a coffee machine purchase.
I believe this particular model is no.longer available but it's replacement is almost identical.
Bought the machine and grinder separately from different retailers which was 200$ cheaper than buying the combination package.
Cafe experience at home - almost
Great machine that is easy to use. Has never skipped a beat and with the right settings and coffee beans provides an excellent coffee. We have tried a number of coffee beans and settings to determine what the ideal brew is for use. The dual boiler is quite handy when making multiple coffees as it allows the coffee to be prepared whilst the milk is being frothed. This model was bought upon a recommendation which it has lived up to!
Never thought a more expensive machine, would mean much better Coffee
After having a couple of the smaller cheaper lower end Breville machines, I decided to bite the bullet, and fork out for the next level.
Never would I have expected the difference from the same beans, to be staggering.
The real time clock is a bonus, allowing you to program it to be on and ready when you awake.
The Dual Boiler is the best part about it, allowing you to steam the milk while you brew the coffee at the same time.
This machine is so good, it turns mediocre beans, into a quality coffee.
I will replace this when it is required, with yet another Breville machine, given that the replacements, are just a face lift of the same tried and proven machines.
- BCG820 (Grinder)
- Verified purchase
A Perfect Grinder
Purchased together with a BES840...this grinds the beans perfectly, & the BES pours the perfect cup.
It is extremely simple to operate, takes up minimal real estate, looks good and is easy to clean.
The ease with which one can alter both the dose and the grind is a major point.
Breville did a fantastic job with this machine.
We bought this so we could use our own coffee beans as their much cheaper than buying pods and they are more expensive in the long run. Makes excellent coffee shop style and simple to use and clean. The power cord could be a little more longer but that's all that's bad with it
Great Coffee Machine - Terrible Customer Service from Breville
Very consistent coffee machine, and has worked without any issues for 3.5 years.
When the steam tap failed, and the coffee machine was taken in for an assessment Breville would not accept their responsibilities or my claim under the Australian Consumer Law. They kept stating that the 2 year express warranty had expired therefore they would not do anything.
Breville's entire customer service team (including management) need some serious educating on the automatic consumer guarantees that apply beyond and separate to any express warranty.
What a great combo package!
Most of the time when buying a coffee machine you only get the coffee maker itself and have to buy a grinder. The grinder with the coffee machine is optional but it's available with or without. I recommend getting it as it dose a great job saving time having to get a blender out
Model B has full Power OFF after 20 minutes
I recently purchased a new (second) BES920 machine.
Its a model B. woo hoo, maybe they've improved some features.
It seems the only NEW and improved feature that it simply powers off completely after 20 minutes.
Seriously, it takes 5-6 minutes to just get the boilers up to temp, and the warming plate slightly warm.
So if you turn it on, put your cups on it, then have some food, and then want to make your coffee, o ryou wanta second cup. Oh look, the machine has turned OFF.
Who would do this stupid change?
I bought the new one because
1) it was on special (<$800) ...
- BES920 (Dual Boiler)
- Verified purchase
Best coffee machine!
After struggling and being disappointed with the Breville Barista Express coffee machine BES870BSS for three years, it was time for an upgrade. At first I wasn't going to buy anything Breville as the BES870BSS left a bad taste in my mouth but after extensive research, everything pointed to the Breville BES920.
I bought it on special for $880 at Harvey Norman along with the Breville Smart Grinder Pro for $288.
The dual boiler is fantastic. So easy to use and perfect coffee everytime. I love that I can steam my milk while extracting coffee at ...
Questions & Answers
My Breville bes920 steam wand has stopped working, I get 3 bi bi bi sound when I open it. I thought it could be non desalting problem, but unfortunately problem persist after I descale. Anyone know what might be the problem? I live in Malaysia, I bought unit from Melbourne, no local agent to help.
Hi just descaling my Breville Dynamatic Duo BEP920 and it says there should be a countdown of 20 (assuming minutes) but can’t see anything is this normal do t know if it’s heating up in the boilers or not
Hope someone can help
I have recently completed a descale on my dual boiler. Reset and all good, however, when I turn in machine, with Water tank half full, i can hear machine filling up with water then reaches temperature and extracts well (9.5 bar) and steams milk, however after I turn it off , water must be leaking from machine as within few hours the drip tray is completely full of water and the water tank is empty - didn’t do this before the descale? Any ideas?
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