Breville Dual Boiler with Smart Grinder BES920 / BCG820 has been replaced by Breville Dynamic Duo BEP920.
Reviewer Photos & Videos
Love this machine.
Love the taste of the coffee.Love the perfect grind every time.
We had it as a pack with the coffee machine and we are still having great coffees after 5 yrs.
We have the red machine. Easy to use, Easy to clean and perfect coffee everytime.
Ongoing maintenance is is minimal.
Well loved machine at the office
We were all really happy when the Boss finally purchased us a coffee machine and this one is a beauty! So quick and easy to use and makes coffee better than some cafes! Love the milk steamer, no frills, easy to operate machine! Definitely a winner in our office and also with clients
Got it on special from Good Guys. Very great coffee machine. Much better than our previous capsule one. Easy to maintain. Great taste of coffee. It's not that expensive if you consider how much coffee you will drink outside. Highly recommend for any coffee lover. The dual boiler is also great. Saves time.
Makes great fresh coffee and does not take too long. It is nice and quiet so doesn’t wake everyone up I first thing in the morning. It is fairly easy to clean as long as you clean it more or less straight away. I would not recommend leaving it until the end of the day.
Makes fantastic coffee (using good beans of course) is reasonably quiet when it's starting up and doesn't take long in the mornings until its good to go. Only thing could be improved is if it stayed turned on for a bit longer once you don't touch anything for a while until it goes into standby. Apart from that can't fault it
Appalling spare parts support
A now obsolete plastic part that previously cost $3 is now unavailable and the fix is $500.. complete joke Breville. You force me to buy the spare overseas.
Such a shame as the coffee was quite good from this machine. Just dont expect it to last more than 5 years.
- BCG820 (Grinder)
- Verified purchase
Very happy with this grinder
I was looking for a machine to make decent coffee at home because I was sick of the awful taste of Nespresso. Initially I purchased this grinder after reading reviews on this website and used an AeroPress.
The grinder is as good as the reviews suggest and has performed well over the past year I have owned it.
6 months after purchasing I happened to come across the Sunbeam EM700 coffee machine on sale and online reviews were very positive so I took the plunge.
This Breville grinder paired with the above mentioned coffee machine and some good quality coffee beans from my local cafe, this makes a fantastic cup of coffee!
New World Of Coffee
I just love this grinder. A funny thing to say maybe but if you love coffee and I do, this baby opens up a whole new world of choice to you.
I was a mere drinker of supermarket ground coffee until I bought this. That meant a whole new world of bespoke beans grinders and coffee flavours opened up to me.
You pour the beans in the big hopper on top and and then it seems a little overwhelming with choices at first because this baby has an almost endless array of custom settings (600 grind choices) but once you are in the swing of daily use, it...
Has been an awesome purchase!
Fantastic coffee machine. I’ve had mine for over 4 years and it works like new. steamer is brilliant producing smooth creamy milk every time. I love it! I’m not sure why they have discontinued this model. Seems like a shame. I predict I’ll have this for many more years to come!
Worked well for just under 2 years
After completing lots of research, we purchased the Dual Boiler as it was meant to be one of Breville's better machines. We were able to make pretty good coffee after a short time. Unfortunately, the steam wand developed a slow leak. I didn't think it was anything major, however, the warranty was about to expire so I took it in for repair. The repairer found that one of the boilers had corroded and many of the internals were rusted. The machine was prohibitively expensive to repair, so it was replaced with a brand new machine of the same model.
We're hoping we'll have better luck this time round.
It's a good machine, until it breaks.
Cafe quality Coffee
I have now had this machine for a while. This machine produce the best café quality coffee. I use this machine every day and look forward to my morning hit. The machine is easy to use quick to clean. It holds quite a bit of water so you do not need to top up every time you use it. I would recommend this machine to anyone.
Perfect coffees every morning
A fantastic machine for the price which allows you to make barista style coffees in your own kitchen every morning. The separate grinder is excellent and the dials/digital display allow you to customise the grind settings and dose with ease (particularly useful when experimenting with different coffee beans). Coffee machine is a breeze to use and no fuss to clean. Well built with many professional like features - highly recommended.
Don't waste your money
Purchased in April 2016 and performed well until doing a descale in August 2017. After the descale the machine started leaking from the hot water tap. The machine is now in for repair for the fourth time with issues such as leaking from steamer and turning off while heating up. We now have a very expensive paper weight. Do not buy this machine if you want a quality product that lasts. Breville customer service's mantra is "there's a two year repair warranty" and refuse to replace what is clearly a faulty machine.
- BES920 (Dual Boiler)
- Verified purchase
If you don’t know anything about making Espresso..This coffee machine is NOT for you!
I love this home domestic espresso machine, iv had this machine for around 4 years now & it’s never let me down.. il say it again...
“If your NOT serious about making cafe style espresso at the comfort of your own home.. DONT Buy this machine, your wasting your time & MONEY”!
To get the best out of this espresso machine, I ALWAYS use variety of fresh roasted coffee beans with a roast date specified.
DO NOT USE TAP WATER, Always use filtered Water, as the Espresso will taste better.
Cleaning is easy.. my favourite cleaning products ...
Really great coffee machine and great value for both grinder and coffee machine
We got the red model which is quite nice and the dual boiler makes the ready time to use the coffee machine quite instantaneous. The grinder works perfectly and coffee machine makes great coffee we haven't had any issues after having it for 2 years now. This model has been replaced by a new model but breville makes great products in general.
As good as the hype
always wanted a barista style coffee machine but waited until black friday sales to pull the trigger on this set. Absolutely love it. Grinder and machine both super easy to use, clean and maintain but my favourite would have be the steam wand. hubby doesn't drink coffee so i use it to make his hot chocolates - comes out beautifully. thick, velvety and creamy. Steam jet is powerful, and the dual boiler means i can extract my coffee and steam milk at the same time! highly recommended
- BCG820 (Grinder)
- Verified purchase
Improves your life.
I am by no means a coffee snob but my partner is and she says while the product is always the most important factor, this machine is the best she has used personally. I am happy with the ability to have people over and put out multiple cups of consistently good coffee, plus it's quiet and easy to clean which always is a bonus.
- BES920 (Dual Boiler)
- Verified purchase
Very nice quality. Easily make great coffee. Simply love it. The automatic start every morning is also so useful. Took 5 mins to make a cup of coffee and clean up everything. Best coffee experience ever. Definitely will recommend to anyone I know. Already told a few friends to buy the same one.
Brilliant grinder, cheap with high end results
I've had this unit over a year now, and it's been great. 5 coffees per day everyday without failure!
The settings are easy to change and the unit is easy enough to clean, my only critiscism is a small one, but sometimes you might get a new coffee that you want to try without finishing the last bag...but you have to grind the last bit out or try and move the last few beans by hand.(again very small issue)
Solid machine; good gateway machine into the world of high end espresso
This can produce a proper coffee if used correctly. My issue was that it was a tad inconsistent. You really have to dial in the grind, tamp evenly, etc. The steam is really good; it's as powerful as many higher end models. Overall, a decent buy if you're looking to learn more about coffee.
Questions & Answers
I complete a descale on my BES920 and the Descale Message remains on. Has been occuring for last 18 months or so. I descale every 2 to 3 months but no change
Hey Paul, apologies if you've tried this but maybe reset your hardness setting. With machine off, hold down 1 cup button and turn on. reset should appear on display, hit menu to select and then set your hardness.
Machine only heating to 72° then hovers around that temperature, have checked that the setting is still at 93° , tried unplugging for 60 minutes (as says somewhere in manual) .
Obviously can’t make a coffee at this temperature.
Any ideas please?
See similar complaint below
|Category||Appliances and Coffee Grinders / Roasters||Appliances and Semi-Automatic and Manual Coffee Machines|
|Water Tank Capacity||2.5L|
|Number of Grind Settings||60|
|Coffee Bean Capacity||450g|
|Replaced by||Breville Dynamic Duo BEP920||Breville Dynamic Duo BEP920|
- MPN: 6098 and BES920
- GTIN13: 9312432021937
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.