Breville The Smart Kettle BKE825SH
Part of Breville The Smart Kettle  2.2 (156)

Breville The Smart Kettle BKE825SH

 VerifiedMPN:BKE825SH
2.0

9 reviews · Statistics

PositivevsNegative
11%11%78%
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Reviews

Breville The Smart Kettle › BKE825SH9 reviews
Shezzie
ShezzieNSWMid North Coast, NSW20 posts
  Verified BKE825SH
Jaz
JazMelbourne
  BKE825SH
Hevans
Hevans3 posts
  BKE825SH

About to replace the 2nd one

The first one purchased had problems the same as all other reviewers, over boils, starts the boil then stops & after about the 3rd try it will boil. Replaced the first one within 2 months of purchase. The 2nd one now has this same problems (17 months later). I would have thought that Breville would have fixed the issues by now. I love the design & it is ergonomically friendly, however, unless all these issues have been fixed I won't be replacing it with a Breville. Would love to have some feedback from Breville!! Where are you??

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Breville
Breville   DM   
More

Hi Hevans - the design team receives these notifications and appreciates feedback. If there is any update on the design it will be shared. Thanks, the Breville team

Tania
Tania
  BKE825SH

Won't stop boiling!

I took the first one back because I thought there was something wrong with it ... But no the 2nd one did the same thing. Expensive kettle and noisy at that. It also won't stay on the boil at 100 degrees button. It always chooses the 95 degrees. It looks nice but that's about it! Might go back to the cheaper kettles. Not worth the money.

klm
klmNSWSydney, NSW6 posts
  BKE825SH

Love it, so cool!

There is literally nothing I don't like about this kettle. It looks awesome (my main reason for purchasing) and I love all the functions. I love that you can set the temperature of the water for different teas. my 12 year old loves it foe her tea because it doesn't have to be boiling hot.

Patrick Y. Bousseton
Patrick Y. BoussetonAU
  BKE825SH

Unreliable

This is the 2nd so-called "smart" kettle (BKE825) which gives me trouble. A few seconds after pressing the ON button, the kettle turns itself off. I have returned one already, and I will return this one (bought from the Good Guys). At that price, you'd expect better and more reliable technology. AVOID.

Steven
StevenPerth7 posts
  BKE825SH

Over boils on 100 degrees

Model BKE825SH: (Breville Smart Kettle: Sherbert)

When using the 100 degrees Celsius setting; which is the one you use the most, the kettle boils furiously for more then 30 seconds resulting in ceiling steaming up (not to mention wasted electricity)

Breville customer support said this was normal and it can boil for up-to 60 seconds! They said it is the nature of the design when I said previous kettles would switch of a lot quicker.

Now we have to put the fan ON when we boil a kettle of water (more electricity and noise) or just cancel manually, which defeats the purpose of an automatic kettle.

Steven
Steven  
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The Breville BKE825SH does come with a 24 month warranty.

Diane
Diane
  BKE825SH

This is a dud

I took the first one back due to it constantly cutting out well before boiling and having to restart it, now the replacement is doing the same. This is the worst Breville product or kettle that I have ever purchased.

I will not be trying another. Extremely disappointed with this product.

Andrew P
Andrew PCamden
  BKE825SH

Looks nice but terrible reliability

I've had two of these kettles now. The first one died after two months and the second one lasted long enough to go over the warranty period before losing the clear lid. Wouldn't recommend buying for the price and poor reliability.

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Details

Compare all Breville The Smart Kettle listings
CategoryElectric KettlesElectric KettlesElectric KettlesElectric Kettles
Price (RRP) $219
Features360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge360° Swivel Base, BPA Free, Keep Warm Option and Water Gauge
Capacity1.7 L1.7 L1.7 L1.7 L
Variable Temperatures YesYesYesYes
Power2,400 W2,400 W2,400 W2,400 W
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishSherbetBrushed Stainless SteelCranberryBlack Sesame
Construction MaterialStainless SteelStainless SteelStainless SteelStainless Steel
Compare all Breville The Smart Kettle listings
  • MPN: BKE825SH

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