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Breville The Oracle BES980
4.5 from 603 reviews

269 questions from our users

Valerie J.

Valerie J.asked

Cleaned machine and now it wont heat up
Help?

No answers

Jim Walter

Jim Walterasked

Why does the grinder overfill the group head?

No answers

Carol

Carolasked

I have the Oracle Touch BES990 and has been working without issue since April 2018.
I now have an error message ER 15 when turning on. Can you assist as to what does this mean.
I will also call Breville for assistance.

No answers

Xman

Xmanasked

Portafilter basket getting stuck
Every time I make a coffee the basket is getting stuck. It doesnt matter if I use a basket that is steal
And clearly
Not cracked it still gets stuck. Any ideas

1 answer
ND
ND

Unscrew the shower screen inside group head with Alan key there is a black plastic disk. This will be broken and needs replacement


Allen G.

Allen G.asked

Sir good day what it means error code. (COER)?

No answers

Sonya

Sonyaasked

BES980BSS (Brushed Stainless Steel)

What issues should I be looking for - I have an opportunity to purchase a second hand Oracle for $650. Current owner says it needs a new filter and is a regrettable sale. Just wondering what other issues this machine tends to commonly have?

1 answer
Dawn B.
Dawn B.

Hi I have only had my Oracle Touch machine for a few weeks and found no issue to date. , but yes buy new filter was advised to do this as required.


Tony

Tonyasked

Hello,I grind the coffee put under the dispenser press for coffee no water coming out

2 answers
Dawn B.
Dawn B.

Hi did you fill water tank and remove ground coffee to centre where you brew then press brew

Tony
Tony

Yes


Manda I.

Manda I.asked

Please help me,my breville oracle appear have message error code what do I do?

No answers

Debbie P.

Debbie P.asked

My steam wand won't turn off even after turning the power off . I had milk every where . Does any one no what's happened to my machine

No answers

frog

frogasked

I live in Perth Wa do Breville give lessons

No answers

Jam

Jamasked

What does this mean Screen message CoEr

No answers

Futbol

Futbolasked

Anyone know why there is a water drip coming out of shower screen of group head after making a shot. It looks like a leak or sometning and its causing the coffee puck to be very wet and muddy.

No answers

Jenni R.

Jenni R.asked

My machine has an error 'coer'. The call centre is not open on the weekend. What do i do???

No answers

Jenni R.

Jenni R.asked

My machine has an error code 'coer' call center is not open over the weekend!! What do I do???

No answers

Paul T.

Paul T.asked

Im am trying to descale my machine and soon as i press the start button it comes up "BUSY"

No answers

Gale

Galeasked

Batch code?

No answers

Tim W.

Tim W.asked

Group head did not lock into the bayonet of the grinder but nonetheless began to grind. Now the group head will not load into the grinder bayonet at all.

1 answer
Tim W.
Tim W.

I've sorted it. There is a black plastic ring above the metal bayonet. That ring has two slots that align with the metal bayonet. Those slots had turned so that they did not align with the bayonet preventing the group head to slot in. When the ring was turned so the slots lined up with the bayonet the group head slotted in as per normal.


Kawa

Kawaasked

After 3 years the machine tries to heat up the water above 93 degrees and does not go into the ready mode ( power button flushing and the other buttons are not illuminated)

No answers

Futbol

Futbolasked

Had my machine for about 2 years and working fine. All of sudden the grind has been very fine and wont pour coffee out of group head. I use the same fresh coffee beans, cleaned grinder and burr and still having issues. Ive notice the grind on burr is set on 6. I moved it to 10 and now works when i have set my usual grind at 25. Will this be ok or do i need a replacent burr? Thanks

No answers

K K.

K K.asked

When pouring a shot, my machine either doesn't rjn out both sides of the portafilter, just drips or both so you get hardly any coffee in the shot. Ran cleaning cylce, not improved, different grind sizes, not improved. Any ideas?

1 answer
Cathy
Cathy

Maybe it is faulty? Mine works really well.


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