I won't trust Choice's recommendations anymore.
Had an issue with the time setting dial almost from the begining. Two years later it broke down. Not worth the Price. This was a Choice recommended product. I won't trust Choice's recommendations anymore.
Purchased in May 2017 at Bing Lee for $355.00.
Not worth the pricetag
The thought was the more you spend on an appliance the better it'll be. Not so true in this case. It's not very powerful and very convoluted to use. It was quickly replaced by a budget kmart or target style microwave. Looks great on the counter but using it was too much hassle and took far too long to even heat a bowl of noodles.
Bad design, Incomplete manual, Bad customer service
There is a piece of cardboard-like material on the inside of the microwave which I'm not sure is a part of the design or is meant to be removed. I couldn't find any information in the manual so for safety reasons I wanted a confirmation from Breville, however the Breville website seems to be down for at least 4 days now, and the Breville Facebook team tells me "we don't know the exact model you are referring to" despite me telling them BMO700BSS. Quite an inconvenience that over a week after having the microwave I am still unable to use it.
A Top Of The Range Microwave You Can't See Into.
So this is the brand new top of the range upgrade to the Breville Quick Touch Microwave along with a range topping price (RRP $449). This version changes some of the buttons from the BMO735 model and adds a grilling element and crisping plate. Since this is the latest and greatest you would expect it to be a top contender for your 2015 Christmas microwave shopping but you may want to reconsider. We had to run all over town to even track one down leading up to Christmas and after finally purchasing this item I have to say I am bitterly disappoin...ted not only in the product but also Breville's response to my issues! We have bought several top range Breville products and have always been favorably impressed. Not so with this unit. Outwardly nothing appears to be at fault. This unit has everything and every feature you could want in a microwave. I'm not a fan of the hidden buttons inside the door frame but at least they have moved the timer out onto the main display panel with this model. The biggest issue and much to my surprise was a door/window which is essentially pointless. You cannot see anything through it. By that I mean it's as if the glass has an opaque film over the top of it that's blurring everything. For example if you put the user manual inside the microwave and view it through the door you could not read the words Breville. The only thing you see is that there's a light on inside. So you have no idea how your food is cooking (or boiling over for that matter) because you can't see anything. [link removed]. I suspected this may have been a manufacturing fault or a protective film left on the inside of the door panel, so I contacted Breville to check on the matter. Here's their response: "Thank you for your email. The window is not very clear especially if you are using it due to condensation from the cooking, there should not be a protective film that you peel off on this unit but please check just incase [sic]. Sorry I cannot be of better help as we have microwaves here and they are all the same not very clear sadly." Well we live and learn. I always like to cook my user manual before reading it, so it could have been the condensation as suggested. Hang on - No! I'll give 1 point for trying through. Maybe I should pry the door apart and check for a film that may or may not be there on the inside - you know, just in case. On 2nd thoughts, no I won't follow that tip either.
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Questions & Answers
had the microwave not quite a week now and heated some milk in a mug for a few seconds to warm it before pouring coffee in with it and surprisingly (well it never happened to me before!) it didn't bubble over, it popper and splatted (1/4 of a cup) around the microwave
we cleaned as thoroughly as we could but were cautious about the ceiling area because of whatever the grill elements are there.
sure enough the next time we heated something a couple more drops of milk came down from the top.
its two days now and I tried to do a grilled pie but one minute into a 10 min cycle a burning smell emanated through the house. I used my phone to get photos and there are scorch marks on the white rod/bars that I presume are the grill but its behind metal mesh.
this is burnt on milk? how would that be cleaned ?
I've searched through all the manuals for this model and related models with grill function and its all "wipe generally with damp cloth) or the old " microwave a bowl of water mixed with lemon juice) - nothing that would clean this area
any information would be gold, too worried to use the device for anything involving grill right now
I use a microfiber cloth or paper towel dipped in hot water to wipe clean the inside.
I've tried the heating up water with lemon juice method before, and it doesn't work as they say, however, Rubbing clean with hot water works better from my experience.
For removing burnt milk, apply Cerapol, bam over cleaner, or Jif on the affected area to dislodge the stain and then clean it thoroughly by wiping it down with hot water. Make sure to clean it properly as these are a bit toxic.
I'd like to know whether you'll replace a $450 BMO700 that has stopped working after 13 months. Bing Lee couldn't care less. I wonder whether Breville does?
I was told by Breville customer service to remove the reflective cardboard piece on the interior right Panay of the oven. Then told that it would not work without it. The piece tore when I removed it so I couldn’t put it back in place. They are sending me a replacement but the replacement model #BMO734XL does not have the crisper feature. Does anyone know where I might find this part? Breville said they no longer have parts for the BMO700
There is a Breville repair shop at Oxley Brisbane telephone 07 3379 5332 . it is a very old shop and he has hundreds of spare parts he may be able to help you . Mr Sparky Appliance Repairs . hope this helps .
Get an answer from our members and Breville representatives
|Features||Child Safety Lock, Grill Function and Inverter|
|Dimensions||306 x 513 x 443 mm|
|Turntable Diameter||315 mm|
|Door Mechanism||Push Release|
|Manufacturer Warranty||1 year(s)|
|Colour / Finish||Brushed Stainless Steel|
- MPN: 3063 and BMO700BSS
- GTIN13: 9312432023320
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