7 questions from our users
Stetting at 3 but LCD displays full setting & toast is burned black. Warranty 5 months at 5 months.
Why is Call Center in Australia not working?
Where is the serial # located on the Breville BTA825? I’ve checked the underside and there is general information but no serial number or batch number. Nothing on the box or instruction manual either. Thanks.
Cannot get my BTA825 to toast both sides of bread the first time
What exactly does the fruit bread option do?
What does it mean when all lights are flashing?
Hi Justme - please call customer service for assistance - 1300 139 798. Thanks, the Breville team
Mine did that today. Cannot find any reference to this behavior in the manual. I unplugged it, pressed the toast button down and held it as i plugged it back in. The lights stopped flashing and the trapped toast came back up. Its working fine now. I too think the degree of toasting varies on each side of the bread.
I love this toaster but it keeps getting stuck and just refusing to bring the toast up. I switch it off at the power and the first few times it happened it reset the toaster, but now i can't make it do anything. Its been unplugged for 2 days and it just clicks and flashes at me when I plug back in. I am so disappointed as it matches my kettle and i actually just want it to work! It is only about 2 months old and this problem began after about 30 uses.
How do I reset it? Or is it broken?
Hi Phillipa, this performance is unusual, please contact us on 1300 139 798 so that we can assist.
Thanks, The Breville Team
I got mine new and it is also stuck on the very first test run! I have not even put the toast in yet. ☹️. I really wanted toast this morning . I really don't want to have to drive allllllllll the way back to the shop to replace it .
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