4Breville The Oracle Touch BES990

Breville The Oracle Touch BES990 (page 2)

 Verified
4.3

112 reviews · Statistics

PositivevsNegative
79% · 8919 · 17%
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Product is used
  • Daily (69)
  • Several times a week (4)
Build Quality
4.2 (73)
Value for Money
3.9 (73)
Ease of Use
4.7 (74)
Cleaning & Maintenance
4.5 (74)
Noise Level
3.4 (46)
Consistency
4.4 (64)
Milk Frothing
4.5 (70)
Makes tasty, frothy coffee
Simple to operate
Save up to 8 coffee preferences
See the Best Coffee Machines in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Breville The Oracle Touch BES990112 reviews
Kelly
KellyVICGreater Melbourne (Metropolitan), VIC12 posts
  BES990BSS

Breville Oracle Touch - Very consistent coffee

Purchased the machine in March 2020. In comparison to a high end manual machine it’s very easy to use and makes a consistent cup of coffee. Always easy to make creama and beautiful silky milk. High price tag but overall worth the money! Honey contacted me regarding the white glove service and that was amazing! Learnt so much with a one on one session. Show details
Noise Level
Sakhee Kotecha
Sakhee KotechaVICGreater Melbourne (Inner), VIC
  The Oracle Touch BES990

Fantastic service by Breville

Honey from Breville contacted me to do a virtual white gloves session on how to best use my machine. Even though it was via FaceTime it was really valuable and I learnt how to best use my beautiful new machine. My coffee tastes heaps better and Honey was fabulous at coaching me down the camera. Highly recommend!
James King
James KingWAPerth, WA
  BES990BTR

Satisfaction guaranteed

I’m very pleased with both the quality of this machine, the coffee it produces and level of service we’ve experienced from Emily during our “White glove service” demonstration and training of our new Oracle Touch espresso machine.
It is not a cheap machine and at this stage I have no regrets with my purchase.
The coffee tastes great, super easy to use straight out of the box, and after our in home demonstration we’re even more confident in our decision. It really puts a premium touch on what is already a premium product. She excelled in every aspect as well as just being a nice person to share a coffee with.
Thank you very much Emily, and thank you Breville.
From another happy Perth customer. Show details
Value for Money
Noise Level
adam w
adam wVICGreater Melbourne (Metropolitan), VIC5 posts
  BES990BSS

Good but inconsistent

I've had the Oracle for about 3 months now and in the beginning it was consistent with pulling shots. Now it's all over the place. Sometimes it pulls the first shot of the day at 20ml, next shot at 18ml after that 25ml all on the same grind settings and set up for a 1:1.5 ratio which should be 30ml !!!. It's disappointing considering the price. Now the froth on the milk steamer is lacking volume and body, almost non existent and I clean and purge both the brew head and steam wonde after every coffee made. I wouldn't buy it again. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
PD2
PD2VICGreater Melbourne (Metropolitan), VIC2 posts
  Verified BES990BSS

Amazing product and service

Really happy with the machine and the virtual white glove service we received from Honey. What a difference a good coffee machine makes and it’s so easy to use! Game changer! Show details
PMG727
PMG727QLDSouth East Queensland, QLD4 posts
  BES990BSS

expensive and breaks

Very disappointed with this machine and even more disappointed with Breville as a company. The machine is great, great coffee, great to use. But myself and my inlaws both bought machines at the same time. Ours has broken down once and had to be repaired. Came back scratched and we lost time and beans. In laws has been much worse. Their machine has broken down 3 x. Completely unusable. The time and expense and lack of any help from Breville and the Good Guys has been terrible. Overall 2 machines both broken down one multiple times. Customer support poor. For and appliance of this expense completely unacceptable. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Meray Hamra
Meray HamraNSWSydney, NSW5 posts
  BES990BSS

Automatic tamping not working after 2 months use

When I first got this two months ago I wrote a review because for a whole week my coffee was amazing, don’t get me wrong it still is but now the automatic tamping is not working on the machine and I’ve only had it for two months, the price is waayyy to high for something that gets wrecked after two months. I initially bought the machine because of it automatic tamping and the Automatic milk frother but now the tamping all wrecked I had to buy a tamper and do it myself. If I spent $200 to $500 on this machine I wouldn’t be complaining as it would be cheap but I bought this machine for $3000 so to have the tamping get wrecked then that’s not worth the price  Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
AAP
AAP2 posts
  BES990BSS

Beat coffe machine

If you love coffe as much as I do, this is the beat coffe machine you will find on the market.
Super easy to use and clean, bit expensive but it’s worth every dollar.

I have had many coffe machines in past and this one is next level

Highly recommended Show details

Wafa K.
Wafa K.VICGreater Melbourne (Metropolitan), VIC3 posts
  BES990BSS

Cafe made coffee EVERYTIME

Great coffee machine, very easy to navigate and self sufficient. The quality of the coffee produced is beautiful and consistent. The pre set wake up alarm is a nice touch. The milk froths itself which is handy as I rush through the school run. Temperature is great and the tea option is also handy as the cup never overflows was setting in place. Show details
Value for Money
Noise Level
Usability tester
Usability testerNSWSouth-Eastern Region, NSW52 posts
  BES990BSS

contact Consumer Affairs

Tina, you need to contact Consumer Affairs in your state or territory. The life cycle is not as expected given to cost. You might find you have the legislation on your side.
Yury
YuryNSWRichmond-Tweed, NSW6 posts
  Verified BES990BSS
Value for Money
Noise Level
Scott Wilson
Scott WilsonAuckland8 posts
  BES990BSS
Noise Level
Craig D.
Craig D.NSWSydney, NSW2 posts
  BES990BSS

The Best Semi Automatic Coffee Machine

I've owned many semi-automatic and automatic coffee machines and my current one is the Breville Oracle Touch. It is the best coffee machine I have owned
It makes cafe quality coffee. And in my opinion better than most cafes. The texture of the milk frothing is great
It's very well built.
Expensive but worth it given the high quality coffee it produced Show details
Value for Money
Cleaning & Maintenance
Noise Level
Leanne L.
Leanne L.6 posts
  Fair Incentive The Oracle Touch BES990

wonderful machine, love it

this machine is perfect for home cafe, easy to use to make the perfect coffee. you can to make your favorite coffee by control every setting from grind size, extraction amount , milk temp, amount of foam and extraction amount. Show details
Melinda M.
Melinda M.QLDFar North Queensland, QLD9 posts
  Verified BES990BSS

I finally have the coffee machine of my dreams!

I have only recently purchased the Breville Oracle Touch and so far I am so stoked. It is so quick and easy to use and I am loving making cafe quality coffee at home! Show details
Felice
Felice2 posts
  The Oracle Touch BES990

Best coffee machine!

Outstanding machine!Makes the perfect coffee. Can’t live without! The ‘White Glove’ home service given by exceptional customer service agent Emily was another outstanding feature..Emily comes to your house to run through all features of the machine...wow what a service! Thank you Emily. Highly recommend! Show details
Semi-Automatic and Manual Coffee Machines

Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines

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Dean
DeanWAPerth, WA
  BES990BSS
Ben M
Ben MWAPerth, WA
  BES990BSS
Cleaning & Maintenance
Noise Level
Kendrick B.
Kendrick B.8 posts
  Verified BES990BSS

Good Machine

Great machine with an easy to use interface. Machine had to be replaced twice, but once we got a working one, it was really great. It has different functions(espresso, latte etc.) which help out a lot. Show details
Build Quality
Value for Money
Noise Level
Tina V
Tina VWAPerth, WA3 posts
  Verified BES990BSS

BUYER BEWARE - SHORT LIFE SPAN

Purchased my Oracle Touch 09 May 2017 - amazing machine and was total co-dependent on it until last night. The machine 'drinks screen' shows the machine will not heat past 74 degrees and the warranty is only valid for 2 years. My machine is six months over the warranty - so now we have a machine that cost us over $3000.00 which we can not use as it has blown a boiler and leaks from the 'hot water' outlet. We did all the services as and when prompted so *** BUYER BEWARE **** don't get me wrong - amazing machine but don't expect it to last past the two and a half year mark. A lot of money for such a short life span. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Scott P
Scott PNSWSydney, NSW17 posts
  BES990BSS

Great Machine

Bought the Oracle Touch after reading Reviews but i tell you great machine easy to use and the White Glove Service topped it off all the things to remember and how to clean the Machine thanks Breville a lot to learn and remember about fresh coffee beans but ill get there lol Show details
Colin
ColinWAPerth, WA2 posts
  BES990BSS

Outstanding machine and Breville Customer Serivce to match

The quality of the coffee and consistency produced from this machine is remarkable. We have used it for 3 months and it hasn't missed a beat and I always get told how good I make a coffee. It's not me it's the machine. We just had a demo done and the state manager here in WA is fantastic and knowlegable. Very happy with her service and couldn't recommend this machine and Customer service enough. Show details
Lisa
LisaVICGreater Melbourne (Outer), VIC
  BES990BTR

Amazing machine and you must have the home demonstration

Extremely satisfied with the quality of coffee produced by the machine.
You must have the free home demonstration to really understand how to make the most incredible coffee, and also how to maintain your machine so that you can continue to do so over time.
Tanya came to our home to show us and she was brilliant. Show details
Chanelle61
Chanelle61NSWSydney, NSW3 posts
  BES990BSS

Amazing machine and great service!

Purchased this machine a few weeks ago and am very happy with it. Just had the Breville Barista rep Ryan over to our place as part of the purchase, and he did a fantastic product demonstration and went through all facets of the machine and how to make great coffee! Thank you Ryan and breville :) Show details
Dawn B.
Dawn B.VICGreater Melbourne (Outer), VIC4 posts
  BES990BSS

White glove service

Have purchased The oracle touch coffee machine and can honestly say after using this machine and White Glove service shown the technique of beautiful coffee by this service ,highly recommend Show details
melodramie001
melodramie001SAMetropolitan Adelaide, SA67 posts
  Verified BES990BSS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Semi-Automatic and Manual Coffee Machines

Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines

Know better, choose better.

Compare all
Steve
SteveVICGreater Melbourne (Metropolitan), VIC
  Verified BES990BSS
Kerri5
Kerri5QLDSouth East Queensland, QLD8 posts
  BES990BSS
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing
Jill
JillVICGreater Melbourne (Metropolitan), VIC2 posts
  BES990BSS

OMG what a product!!!

Bought end of June from Harvey Norman and today Tanya gave us the best demonstration which produced the best coffee for us and suits our personal coffee preferences. Breville at home free service is a must, Tanya is amazing and certainly showcases the machine and offers great options for future coffee purchases. Brilliant, we love our new coffee ! Show details
Tim
TimWAPerth, WA2 posts
  BES990BSS

Exceptional in all respects

I have had the Oracle Touch for less than one week. The day after I bought it Emily came to give me the white glove treatment. This was very worthwhile, getting to know the machine in the first place and then being particular about keeping the machine clean after use or end of day. This is vital for good coffee drinking every day. What a great ambassador Emily is for the company she has a great personality and is very good at making coffee. I am now experimenting a bit to make sure I become fully familiar with the machine, it is almost second nature now. I would have no hesitation in recommending the Oracle Touch to family, friends or anyone else for that matter. Show details
teddeebare
teddeebareWAPerth, WA11 posts
  Verified BES990BSS
Aruna R.
Aruna R.VICGreater Melbourne (Inner), VIC
  BES990BSS

Better coffee than a cafe!

Love this machine and the extra service from Breville who send out Tanya from the company to teach you how to use the machine in your home! She is fabulous! Show details
Keith S.
Keith S.WAPerth, WA
  BES990BSS

Amazing Coffee and Amazing Service

Makes a perfect coffee. Easy to use and simple to clean. Touch screen guides you through al steps for making an excellent coffee right through to cleaning the machine.

The White Glove Service is well worth accepting, having an in home tutorial adds to the experience and your confidence of using the machine. Emily, the Western Australian White Glove representative was friendly, professional and made sure that I have the skills and knowledge to get the most out of the machine. Show details

Michael W.
Michael W.WAPerth, WA2 posts
  BES990BSS
Value for Money
Laurie
LaurieSouth Morang18 posts
  Verified BES990BSS

Excellent

Excellent coffee machine. Cannot live without it. After a few test brews, you can make some tweaks to get it exactly how you like it and its consistently good, everytime. Show details
Tech Queen
Tech QueenQLDSouth East Queensland, QLD56 posts
  Verified The Oracle Touch BES990
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Semi-Automatic and Manual Coffee Machines

Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines

Know better, choose better.

Compare all
JMH
JMH
  The Oracle Touch BES990

I'm in love with my coffee machine!

The coffee this machine can produce is perfect, exactly as I like it. No more disappointments when you get an ordinary cup of coffee served to you, you can make it at home. Breville even sent a lovely lady by the name of Karen to my house to help me set it up, she taught me alot of details I did not know about the machine even though I had researched it for months before purchasing. Fresh beans are essential, the coffee is amazing! Show details
Value for Money
Westwood
WestwoodWAPerth, WA
  The Oracle Touch BES990

Absolutely love it!

Had the machine just over a month and love it. It’s consistent, easy to use, froths milk to perfection, can be set to your specific preferences and makes the best coffee. No more coffee shops for us. If I was to be super critical, it does scratch quite easily, a simple watch catching the base when you slip your cup under etc. However, wouldn’t be without it now. Better than coffee shop purchased and right in my own kitchen!! Had the white glove demo off Emily in WA and she was exceptional. Highly recommend her. Show details
Build Quality
Jessica P
Jessica PWAPerth, WA
  The Oracle Touch BES990

Simply the best coffee machine we've ever owned!

The in-home introduction service to our new coffee machine was outstanding and thought us how to make the perfect barista quality coffee with ease. The Oracle is so simple to use and keep clean. It is absolutely perfect! Show details
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KAHLUA
KAHLUAWAPerth, WA19 posts
  Verified The Oracle Touch BES990
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