Reviewer Photos & Videos
It caught fire
I have been using this for over a year , when it works its great but very hard to clean .I was using the air fryer and my son smelt smoke i went into the kitchen to find it was on fire with smoke pouring out of the back. I have been in contact about a refund and was asked to send proof of purchase and photos , i have done this but as yet no response that was 2 months ago
Purchased in August 2019 at Myer for $449.00.
Worst appliance I have ever bought
The air fryer is impossible to clean it has a sticky substance on the bottom which won’t come off it looks like it hasn’t been cleaned in months but is only a few weeks old
Purchased in September 2020 at Harvey Norman.
part of the oven peeling
Purchased on April 27, 2020 and used almost daily. We liked it until today (June 10) It started to smoke and smelled like rubber or electrical burning. Paint is peeling off the outside, close to the controls. We are taking it back. I don't want aerosolized toxins in our food.
Purchased in April 2020.
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Rusty air fryer basket
Initially I was excited to buy the product however the product is not even 1 month with me the air fryer basket started to get rusty on my first use. If this is made for food it should not rust at all plus it is a stainless steel it should not rust. Tried contacting Breville and their customer service representative is useless, I was promised they will send air fryer basket 5 to 7 business days and I've even given them chance to extend it till 3 weeks the basket hasn't come yet. Tried calling again and was advised they still need few more days to get it delivered. How ridiculous this company can be!
Will never buy their products again and will never recommend to everyone.
Purchased in September 2019 at Harvey Norman for $350.00.
Needs to be recalled. Buy BOV845 instead.
As a reviewer has stated, the crumb tray does come out after the door closes. Burnt my finger trying to push the crumb tray back after preheat. The external chasis temperature is burning hot, Breville needs to improve the insulation to at least warm to touch. There are many cheaper alternatives with better insulation than Breville.
Also as stated by the same reviewer before, the LCD is not readable from the front, only readable from an angle.
Same issue as BOV845, needs independent plug as this oven draws a lot of power. It will trip the f...
Purchased in June 2019 at The Good Guys for $499.00.
Questions & Answers
Can foil be placed over meat when roasting
no, not to try foil in oven
Can I spray chips from the super market in Australia with small amount of oil to air fry them
If it is not in the manual just ring and ask service number
Can I use baking paper to line the air fryer basket in the Breville 860 smart oven to minimise drip onto the elements which are apparently difficult to clean? If the extra airfryer baskets become available in NZ again, can I successfully use 2 at once with the air fry function? Like many other members, I obviously would have preferred to purchase the larger 900 model. Can’t understand why Breville could not offer it to their AU/NZ customers. We don’t have smaller families than in the US!
What did Breville say when you contacted them directly?
|Category||Benchtop / Toaster Ovens and Air Fryers|
|Dimensions||480 x 403 x 278 mm|
|Construction Material||Stainless Steel|
|Colour / Finish||Brushed Stainless Steel or Black|
|Dishwasher Safe Parts||No|
|Dimensions||480 x 403 x 278 mm|
|Manufacturer Warranty||2 year(s)|
|Release date||Jan 2019|
Visit official website
- GTIN13: 9312432018807
- MPN: BOV860BSS and BOV860BTR
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