Reviewer Photos & Videos
Rusty air fryer basket
Initially I was excited to buy the product however the product is not even 1 month with me the air fryer basket started to get rusty on my first use. If this is made for food it should not rust at all plus it is a stainless steel it should not rust. Tried contacting Breville and their customer service representative is useless, I was promised they will send air fryer basket 5 to 7 business days and I've even given them chance to extend it till 3 weeks the basket hasn't come yet. Tried calling again and was advised they still need few more days to get it delivered. How ridiculous this company can be!
Will never buy their products again and will never recommend to everyone.
Purchased in September 2019 at Harvey Norman for $350.00.
Needs to be recalled. Buy BOV845 instead.
As a reviewer has stated, the crumb tray does come out after the door closes. Burnt my finger trying to push the crumb tray back after preheat. The external chasis temperature is burning hot, Breville needs to improve the insulation to at least warm to touch. There are many cheaper alternatives with better insulation than Breville.
Also as stated by the same reviewer before, the LCD is not readable from the front, only readable from an angle.
Same issue as BOV845, needs independent plug as this oven draws a lot of power. It will trip the f...
Purchased in June 2019 at The Good Guys for $499.00.
Very Very Disappointed
After many happy years using the Breville BOV800 Smart Oven, I was excited to upgrade to the new BOV860. Sadly, the first unit had an LCD issue, so I exchanged it for another unit. The second unit had the same LCD issue, but also had an issue with the door catching on the crumb tray; each time the door is opened the bottom of the door catches on the crumb tray and pushes it out. The door on the BOV800 opens from the front bottom edge, but the BOV860 opens from the central point of the door which means that as the door closes it has the opportu...nity to catch on the crumb tray. I did air fry some frozen potato chips in each unit which turned out very nicely golden brown and crunchy on the default air fry setting at 20 minutes. Another thing I believe worth mentioning is the packaging; both times when I was unpacking the ovens, I felt that the packaging was flimsy. There are thin plastic bags around each item fastened with 1 piece of sticky tape, and the oven itself has chunky foam at each end protecting it, but the unboxing experience feels cheap. This oven is definitely not 'cheap' at $499, so the packaging lets it down, it is not as hefty and protective as what I would expect at this price point. There are no recipe books included with the oven which I find surprising, and this oven doesn't come with any built in. The videos you see online are almost all of the American model, which has similar but more features than the Australian version. I think this is very poor decision, and the lack of Australian online content makes me feel that this oven was rushed to market.
Purchased in June 2019 at Bing Lee for $499.00.
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Questions & Answers
Can foil be placed over meat when roasting
no, not to try foil in oven
Can I spray chips from the super market in Australia with small amount of oil to air fry them
If it is not in the manual just ring and ask service number
Can I use baking paper to line the air fryer basket in the Breville 860 smart oven to minimise drip onto the elements which are apparently difficult to clean? If the extra airfryer baskets become available in NZ again, can I successfully use 2 at once with the air fry function? Like many other members, I obviously would have preferred to purchase the larger 900 model. Can’t understand why Breville could not offer it to their AU/NZ customers. We don’t have smaller families than in the US!
What did Breville say when you contacted them directly?
|Category||Benchtop / Toaster Ovens and Air Fryers|
|Dimensions||480 x 403 x 278 mm|
|Construction Material||Stainless Steel|
|Colour / Finish||Brushed Stainless Steel or Black|
|Dishwasher Safe Parts||No|
|Dimensions||480 x 403 x 278 mm|
|Manufacturer Warranty||2 year(s)|
|Release date||Jan 2019|
Visit official website
- GTIN13: 9312432018807
- MPN: BOV860BSS and BOV860BTR
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