Reviewer Photos & Videos
Worst appliance I have ever bought
The air fryer is impossible to clean it has a sticky substance on the bottom which won’t come off it looks like it hasn’t been cleaned in months but is only a few weeks old
Purchased in September 2020 at Harvey Norman.
part of the oven peeling
Purchased on April 27, 2020 and used almost daily. We liked it until today (June 10) It started to smoke and smelled like rubber or electrical burning. Paint is peeling off the outside, close to the controls. We are taking it back. I don't want aerosolized toxins in our food.
Purchased in April 2020.
- Verified purchase
It does not have thorough explanations of using each program. Very basic, have no idea how to cook a roast in it. When i follow instructions it takes much longer to air fry than i want. Its taken me 40 minutes to air fry calamari after heating oven. Wouldnt recommend this product
Purchased in April 2020 at Appliances Online for $465.00.
Can't get it hot - chips have taken 75 mins and still cooking!
My first ever use of this machine and I'm disappointed. I thought it would be a faster cooker, not painstakingly slower. I'm about to give up cooking chips in the Breville and put them in my normal oven as it's been well over an hour now. Not sure if there's something wrong with my machine or if if this is just it. Very disappointing as I was so excited to use it! Will need to take it back I think as this is basically unusable.
Purchased in January 2020 at The Good Guys for $499.00.
Breville Smart Oven/ Air Fryer model BOV860 Error E05 if you have solar panels
We had just bought a new Breville BOV860 bench-top oven/toaster. We followed the pre-use instructions exactly. About 30 seconds after the pre-use heating had been completed error code E05 showed on the control panel. I called the Breville customer support number and explained the problem. The immediate response from the support person was 'Do you have solar panels?' which we do. It seems that there is an issue with these appliances where they do not work if the premises have solar panels.
We will be returning the oven to the store where we bought it.
Very disappointed (we did not even get to try using it) and not good enough considering that approx. 25% of households have solar panels.
Purchased in December 2019 at Harvey Norman Retail Stores - Appliances.
Rusty air fryer basket
Initially I was excited to buy the product however the product is not even 1 month with me the air fryer basket started to get rusty on my first use. If this is made for food it should not rust at all plus it is a stainless steel it should not rust. Tried contacting Breville and their customer service representative is useless, I was promised they will send air fryer basket 5 to 7 business days and I've even given them chance to extend it till 3 weeks the basket hasn't come yet. Tried calling again and was advised they still need few more days to get it delivered. How ridiculous this company can be!
Will never buy their products again and will never recommend to everyone.
Purchased in September 2019 at Harvey Norman for $350.00.
Not worth it, check door fit
I purchased the BOV860 two days ago and returned it today. The door did not align with the body and the Air Fryer was not worth the extra money, almost $500 and you can get the BOV845 for under $300. I have two of the previous models of the oven, one about nine years old which still works well and the other about three years old and the fan has stopped working so thats why I bought the new one. The quality of the new one is very inferior to previous models. I was going to replace the BOV860 with another one. I checked four new ones and they all had problems with the doors. When I checked new BOV845 models all the doors fitted well. I think Breville should look hard and fast at their supplier.
Purchased in June 2019 for $370.00.
Needs to be recalled. Buy BOV845 instead.
As a reviewer has stated, the crumb tray does come out after the door closes. Burnt my finger trying to push the crumb tray back after preheat. The external chasis temperature is burning hot, Breville needs to improve the insulation to at least warm to touch. There are many cheaper alternatives with better insulation than Breville.
Also as stated by the same reviewer before, the LCD is not readable from the front, only readable from an angle.
Same issue as BOV845, needs independent plug as this oven draws a lot of power. It will trip the f...
Purchased in June 2019 at The Good Guys for $499.00.
- Verified purchase
Very Very Disappointed
After many happy years using the Breville BOV800 Smart Oven, I was excited to upgrade to the new BOV860. Sadly, the first unit had an LCD issue, so I exchanged it for another unit. The second unit had the same LCD issue, but also had an issue with the door catching on the crumb tray; each time the door is opened the bottom of the door catches on the crumb tray and pushes it out. The door on the BOV800 opens from the front bottom edge, but the BOV860 opens from the central point of the door which means that as the door closes it has the opportu...nity to catch on the crumb tray. I did air fry some frozen potato chips in each unit which turned out very nicely golden brown and crunchy on the default air fry setting at 20 minutes. Another thing I believe worth mentioning is the packaging; both times when I was unpacking the ovens, I felt that the packaging was flimsy. There are thin plastic bags around each item fastened with 1 piece of sticky tape, and the oven itself has chunky foam at each end protecting it, but the unboxing experience feels cheap. This oven is definitely not 'cheap' at $499, so the packaging lets it down, it is not as hefty and protective as what I would expect at this price point. There are no recipe books included with the oven which I find surprising, and this oven doesn't come with any built in. The videos you see online are almost all of the American model, which has similar but more features than the Australian version. I think this is very poor decision, and the lack of Australian online content makes me feel that this oven was rushed to market.
Purchased in June 2019 at Bing Lee for $499.00.
Questions & Answers
Can I use baking paper to line the air fryer basket in the Breville 860 smart oven to minimise drip onto the elements which are apparently difficult to clean? If the extra airfryer baskets become available in NZ again, can I successfully use 2 at once with the air fry function? Like many other members, I obviously would have preferred to purchase the larger 900 model. Can’t understand why Breville could not offer it to their AU/NZ customers. We don’t have smaller families than in the US!
I heard that the AU version does not have the dehydration function, can anyone confirm this?
Hi team I am considering purchasing a Breville Smart Oven but I have not been able to find out if it is possible to install it into my caravan using the space I have for my microwave. I am concerned that it might need more breathing space around it. Could please advise me if it possible to safety install it in my van. Many thanks. Cheers Gayle
It is the same size as a micro wave and will fit in a caravan but don’t waste your money I sent emails and pictures of my air fryer with a question of how to clean it , it is a nightmare to clean and after several times asking I got a very sarcastic email try using a scourer and soap and water :/ I will never buy a breville product again Customer service sucks
|Category||Benchtop / Toaster Ovens and Air Fryers|
|Dimensions||480 x 403 x 278 mm|
|Construction Material||Stainless Steel|
|Colour / Finish||Brushed Stainless Steel or Black|
|Dishwasher Safe Parts||No|
|Dimensions||480 x 403 x 278 mm|
|Manufacturer Warranty||2 year(s)|
|Release date||Jan 2019|
Visit official website
- GTIN13: 9312432018807
- MPN: BOV860BSS and BOV860BTR
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