Reviewer Photos & Videos
It caught fire
I have been using this for over a year , when it works its great but very hard to clean .I was using the air fryer and my son smelt smoke i went into the kitchen to find it was on fire with smoke pouring out of the back. I have been in contact about a refund and was asked to send proof of purchase and photos , i have done this but as yet no response that was 2 months ago
Purchased in August 2019 at Myer for $449.00.
Worst appliance I have ever bought
The air fryer is impossible to clean it has a sticky substance on the bottom which won’t come off it looks like it hasn’t been cleaned in months but is only a few weeks old
Purchased in September 2020 at Harvey Norman.
part of the oven peeling
Purchased on April 27, 2020 and used almost daily. We liked it until today (June 10) It started to smoke and smelled like rubber or electrical burning. Paint is peeling off the outside, close to the controls. We are taking it back. I don't want aerosolized toxins in our food.
Purchased in April 2020.
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It does not have thorough explanations of using each program. Very basic, have no idea how to cook a roast in it. When i follow instructions it takes much longer to air fry than i want. Its taken me 40 minutes to air fry calamari after heating oven. Wouldnt recommend this product
Purchased in April 2020 at Appliances Online for $465.00.
Needs to be recalled. Buy BOV845 instead.
As a reviewer has stated, the crumb tray does come out after the door closes. Burnt my finger trying to push the crumb tray back after preheat. The external chasis temperature is burning hot, Breville needs to improve the insulation to at least warm to touch. There are many cheaper alternatives with better insulation than Breville.
Also as stated by the same reviewer before, the LCD is not readable from the front, only readable from an angle.
Same issue as BOV845, needs independent plug as this oven draws a lot of power. It will trip the f...
Purchased in June 2019 at The Good Guys for $499.00.
Very Very Disappointed
After many happy years using the Breville BOV800 Smart Oven, I was excited to upgrade to the new BOV860. Sadly, the first unit had an LCD issue, so I exchanged it for another unit. The second unit had the same LCD issue, but also had an issue with the door catching on the crumb tray; each time the door is opened the bottom of the door catches on the crumb tray and pushes it out. The door on the BOV800 opens from the front bottom edge, but the BOV860 opens from the central point of the door which means that as the door closes it has the opportu...nity to catch on the crumb tray. I did air fry some frozen potato chips in each unit which turned out very nicely golden brown and crunchy on the default air fry setting at 20 minutes. Another thing I believe worth mentioning is the packaging; both times when I was unpacking the ovens, I felt that the packaging was flimsy. There are thin plastic bags around each item fastened with 1 piece of sticky tape, and the oven itself has chunky foam at each end protecting it, but the unboxing experience feels cheap. This oven is definitely not 'cheap' at $499, so the packaging lets it down, it is not as hefty and protective as what I would expect at this price point. There are no recipe books included with the oven which I find surprising, and this oven doesn't come with any built in. The videos you see online are almost all of the American model, which has similar but more features than the Australian version. I think this is very poor decision, and the lack of Australian online content makes me feel that this oven was rushed to market.
Purchased in June 2019 at Bing Lee for $499.00.
Questions & Answers
Can foil be placed over meat when roasting
no, not to try foil in oven
Can I spray chips from the super market in Australia with small amount of oil to air fry them
If it is not in the manual just ring and ask service number
Can I use baking paper to line the air fryer basket in the Breville 860 smart oven to minimise drip onto the elements which are apparently difficult to clean? If the extra airfryer baskets become available in NZ again, can I successfully use 2 at once with the air fry function? Like many other members, I obviously would have preferred to purchase the larger 900 model. Can’t understand why Breville could not offer it to their AU/NZ customers. We don’t have smaller families than in the US!
What did Breville say when you contacted them directly?
|Category||Benchtop / Toaster Ovens and Air Fryers|
|Dimensions||480 x 403 x 278 mm|
|Construction Material||Stainless Steel|
|Colour / Finish||Brushed Stainless Steel or Black|
|Dishwasher Safe Parts||No|
|Dimensions||480 x 403 x 278 mm|
|Manufacturer Warranty||2 year(s)|
|Release date||Jan 2019|
Visit official website
- GTIN13: 9312432018807
- MPN: BOV860BSS and BOV860BTR
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