I do not recommend this company.
Replacement power point, supply and install light batton and install of a Bathroom heat light. Over priced and after noticing an issue, I questioned the electrician and was purposely mislead and left the premises knowing my heat lamp wasn't working. Unless pressed for information wasnt given any. I wouldnt recommend this company to anyone.
Avoid at all costs!!
These guys are incompetent and dishonest. They came to the house to assess a fault. Told them it started during the rain so likely to be outside sensors. They spent 10 minutes checking then said they needed to spend $500 to continue. They did some stuff with the switchboard and still couldn’t find anything and wanted another $1000 to continue. We complained they had charge $500 for less than an hours works and they reduced the price slightly. It got dark and they asked for a deposit to come back.
In the meantime, I contacted another sparky bec...ause I didn’t trust Brian Brothers. They came and found the fault within 10 mins- it was in the sensor, as expected. Charged a small call out fee and hourly rate, as you would expect. Brian Brothers have refused to provide a refund for the deposit despite several complaints. Do yourself a favour and avoid these guys like the plague.
Do not use over unless you feel like being overcharged
We had a tripped circuit in the house after hours. I had already isolated the circuit and had removed all appliances. When the guy arrived ($85 callout) he quoted
$395 to check the mains board which I couldn't believe (10mins work)
$995 for major fault finding if it wasn't mains board (this was 5 power points) (discounted to $495 lol)
Found it was the Aircon isolator switch outside which he then quoted me $395 to replace which he would have to come back the next day to do as he didn't have the part.
First visit cost $1096 for just over an hour ...
When you leave message never get back to you and you have to chase them
I found out today that my IXL heater/light in the bathroom the exhaust fan outlet is butting up against a timber frame. It needs to be turned 1809 degrees so that the exhaust fan attachment defecting the steam into ceiling needs to be fitted to the exhaust pipe and where it is now situation this cannot be done. I found the said attachment thrown in the ceiling. No one is returning my calls. This work was done on 20 February 2019 and just found out that this problem exists. Email with photo attachment was sent to Brian Bros Electrical showing where the outlet is butting up to the timber .
had an emergency the power went out in one section of the house - the guys insisted they would need to go through the whole house and check after they found a blown powerpoint - i was not home to stop a waste of my time and money they charged over $900.00 do not ever want to hire them again
Very friendly and reliable . Hard to find tradies like this these days. The team came out on time and gave me a good honest upfront quote. The job was done within that same day, the boys rewired my whole house and installed a new fuse box for me. They took there time and the job they had done was amazing!
Really happy with the service they gave, would highly recommend to anyone!
Great, quick and efficient!
I called Brian Brothers as my power points where not working. They were here in less than an hour. The boys were great they found the problem straight away and fixed it. They were polite professional and very efficient. I’m very happy and would definitely recommend them and use them again.
Fast, Easy & Reliable!
I called Brian Brothers Electrical to help with a few things around the house as we had just recently moved in. They changed our stove top, installed a bathroom fan, fixed some flickering downlights and removed a chandelier. They showed up on time & were really polite. Worked fast and were very tidy taking all their mess with them. I was also really satisfied with the price I paid. Have recommended to all family and friends.
Called brain brothers due to no power and an electrician was at my door within the hour. Very surprising considering it was after hours. The electrician was very professional and was advised the cost and an explanation of the problem that needed to be fixed. Will be using this company again.
Had a few quotes from other electricians
On a switchboard upgrade
They came through cheapest but I went with them as the technician that came out was very professional and thorough with explaining the job he seemed very knowledgeable he even cleaned up his mess , overall great experience and would definitely use them again
brian brothers are the biggest joke in the electrical field. they charge you call out fee ( which in most circumstances are adequate) but they tell you that it will be removed if you go with the services which is fair. What they don’t tell you is that they charge you almost an arm and a leg for inspecting your home , which is ridiculous basically they are charging you for showing up and charging u for doing what they are expected to do with the call out fee ????
Plus they lie to you to up sell their products, don’t actually fix the problem and...
do not trust
phoned this company when we had problem with LG split air conditioner they came out got told needed gas payed $565 told us no leak 3 hrs later had same problem phoned them up they came out told us no gas again would have to spend another $400 to check where the leak was plus $500 for gas we said no called in another company to check they looked at it said no gas told us best to buy a new one as the unit was to old which Brian Brothers should have told us so being pensioners out of pocket $565 so do not use them
A rip off company.
Called Brian Brothers Electrical with expectations of a fair price to sort our electrical box. The quote was $3200 with a 15% discount which we rejected and paid $55 call out. We had no power to our house. Called another electrician who came from Campbelltown. We had electricity in 10 mins. Beware of this company.
If I could give a lower score, I would - shame on them!
Do not use these people - ever. Shameless gougers. I was quoted a $65 call-out fee and was told that the electrician would quote the job when he was here, to which I agreed. Turned up 3 hrs late. The job was simply to disconnect our dead electric cooktop, cap off the cable and check the circuit as it was tripping the switch for the separate oven and microwave. I knew that the job would take 20-30mins, max. I was quoted the callout fee of $65 + $95 for a "Switchboard inspection" + $350 to disconnect dead appliance and cap off cable - ie. $510!!!...!! I said that this was exorbitant for a 20-minute job, that I was not stupid and said I would pay the callout fee and be done with it. Guy said no, it would take much longer than that, parts needed bla, bla, bla. I said I would absolutely not pay that. He then called his boss and they came back with an offer of $295+gst. Interesting how cost could suddenly reduce by more than $200. As I needed to have at least some working cooking appliances, I agreed, knowing that this was still an outrageous price for the work, but it was the end of the day, so not much choice if I wanted to feed my family. Job took exactly 15mins, with exactly no parts needed (as suspected). Absolutely disgusted. These people have no integrity whatsoever.
Brian Brother WILL overcharge you for any service they provide.
I strongly urge anyone needing an electrician NOT to use Brian Brothers Electrical.
Brian Brothers Electrical overcharged my husband to install a new electrical junction box. Brian Brothers Electrical was called out to deal with a short circuit in our new home, we had just moved to. While dealing with the short circuit easily the electrician then went on to scare my husband into believing the junction box was very unsafe and could catch fire at any time and needed to be replaced as soon as possible. My husband agreed to let Brian Brothers Ele...ctrical replace the junction box then and there. The charge was $3500. Later we found out from another electrician the work should not have cost any more than $1000. Please do not use these electricians because they will scare you and then overcharge by three hundred percent.
After calling Brian Brother in response to a letterbox drop, I requested an installation of two double powerpoints. I waited a week for them to come, the two workers turned up about 3 hours late and quoted me $750......thats right, $750 for 2 powerpoints. I paid their rip off call out fee of $55 to get them out of my house but quite frankly I should not have had to pay that as who in their right mind would pay such an inflated and unreasonable price. When I questioned the price I was told that I would be lucky to get the job done any cheape...r - clearly they are delusional. I put the job on hipages the same night, got a reply within 15 minutes and the electrician came at 7.30 the next morning, did a sensational job and charged me $200 - go figure! You should be ashamed of yourselves Brian Brothers.
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