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Bridgestone Burpengary destroyed new tire and doesn't accept responsibility
We took a brand new yokohama tire to this company to fit onto a rim , upon receiving the tire back we noticed a large egg in the sidewall, we contacted yokahama straight away who organised a replacement tire at my cost until we could have the tire removed from the rim for inspection from the yokohama rep.
1 week later the new tire arrived so we took the rim and tire with the egg down to have it removed and my staff member was told it is because i hit something with the tire? this is brand new and we have photos that were forwarded to yokohama...
$169 sales service voucher
Bought a voucher offering service plus additionals. Sales rep told me that I only had to pay for the oil. Took it in and got a phone call charging me an additional $179 plus extra charges for repairs (which is understandable) the sales rep pretty much conned me into thinking it was free.
Wheel rims damaged
A few weeks ago I had my tyres changed at Bridgestone Select Oakleigh (1B ferntree gully road). I was dealt with by David Maneckshana (the manager I think). He was so rude, not a hello, thank you or a smile. Very brash. When I got the car home the rims were chipped/scraped. When I complained he said he was not responsible, even though I had perfect pictures of the rim before taking it there. Beware of this place.
Found the crew at Coburg branch to be a wealth of knowledge on my car that is 15yo. After a comprehensive inspection I was a full report and knew that I was in the right hands. These guys are honest and reliable. Had the car completed a day earlier as well and it drives like its straight of the production line. Highly recommended.
The guys at Helensvale are great Nick and Tony are easy to talk to and seem to be honest. I have been taking my car there from years and will continue as they are priced well and find ways to ensure you can afford the service provided.
No happy about door knocking
Just had a sweet lady come to my door on the Gold Coast . Trying to sell me a $169 package . It’s the first week of school and still recovering from holidays and Christmas. When I told the lady I just don’t have a spare $169 right now she said well are you sure can’t you just put it on the credit card or something? . Umm no , that’s not an option at the moment . I just feel like crap about it realy . Don’t knock on my door and make me feel crap about being broke right now . If I want your service I’ll knock on your door . Just rude Bridgestone . And from reading these reviews I’m glad I couldn’t afford it , sounds like a scam .
Poor service and potential damage
Both new tyres at Bridgestone Mascot , followed regular check with them to make sure the alignment was good and all he rest. Less than one year after checked the car for the registration and my tyres were all consumed in particular parts , new tyres needed! I could not believe thus after all the checks Bridgestone did...discovered a very bad alignment had caused the damage. Save your money, at the place you will find incompetent and very young people , no customer care.
Terrible service terrible time management. blaming customers for turning up as an excuse for running late is ridiculous. I'm supposed to have a tyre rotation same damaged rim in same spot since tyres were put on. Never been rotated
Bridgestone aberfoyle park
Nothing but good words to say about the guys at the aberfoyle park store. Friendly and helpful with all our mechanical needs. Jordan the mechanic is knowlegable and really knows his stuff. Nothing is too much trouble for him and he has bust his gut for us on occassions when we've needed our vehicles back promptly. All in all we are beyond impressed with the service we receive from these guys at an affordable price. Thanks heaps aberfoyle park crew. Highly recommended! Deb
Poor service beyond a joke
Booked in for wheel align at 830. Vehicle went on at 920.
Charged me $10 extra to adjust a part that is not on my vehicle.
Vehicle pulled to the left and I had to stop on the hiway to shut the
bonnet they left open. Poor Service
Can I put minus stars
2 different locations, 2 wheels hanging on by 3 loose wheel nuts after 3 studs sheared. Can bolts left loose meaning the wheel moved randomly and the car was dangerous. No apology, they pretended to fix it and no reply from head office. We used to love them but my whole wheel nearly came off on the freeway. And it was the second time... Please get your alignment and balance elsewhere. An independent company confirmed how badly they had messed it up and fixed it. So disappointed
They are completely incompetent
They are completely incompetent you will regret going there 100% also they put the wrong tyres on the car and after you drive the car and take it back they won't give you a refund all the tyres are faulty now on the car its in a bad way now I have to go to another tyre place to get them removed and pay them as well I lost $1400 all up from this
Faulty tyre no help
Nice enough people to deal with,
Issue arose after paying $1000 for new tyres, under a month later and i have a crack the full length of tyre wall. Previously i had worked in the rental car industry for 5 years seeing and checking faults with thousands of vehicles a year and never came across such a default. After sending an email with no reply i called up to get what i thought would be a time to have it replaced. Then told to come and they will check it. After checking it and sending a pic to supplier/middle man (not manufacturer), the manufa...
Price quote change with no notification
Rang and got qoute. Dropped car off and same qoute. Picked car up and additional price as they said tyres they qouted us on were illegal for vehicle. No phone call to explain or get our ok to proceed. Not happy. Will never go back.
Expensive repair not needed
Previous services were more costly than first quoted example $230 plus another 100 unexpected. Then had tyres replaced and wheel covers fell off within a week -not Bridgestones fault as the covers were old. Months later i reported my car a diesel had some bursts of smoke and took it in for a checkup they assessed that it was a very serious problem with valve stem seals piston rings and engine need a head rebuild etc the cost from $1200-1700. The bridgestone "specialist guy" could hear a problem that the diagnostics tool did not pickup- cleaver lies. Took it to another workshop and they told me it was nothing serious but may need a DP filter clean if it reoccurs.
Don’t go to Bridgestone tires or Davey tires in kununurra
Bridgestone tyres Kununurra .....also so known as Davey tires......don’t go there absolutely rip offs and totally intimidating. Rude and poor service... while waiting two hours I saw a lot of disgruntled people being lied to and let down......the guys working there did not give a toss that they had forgot to order parts for people....like it or lump it attitude.....
..much better options else where in Kununurra any where would be better than this dive
- Verified customer
As I have read in previous reviews dishonest and have no idea. Was over charged!
As I have read in previous reviews dishonest and have no idea. Was over charged! Was given and charged for a car safety certificate $41.00 that said failed. Also charged $311 for a $165 service. Oh reason for failed safety certificate was brake lights not working but Bridgestone select did not have replacement globes and bald tyres that I purchased 18 months ago. This is know in the industry as padding the Bill!
Dishonest or just have no idea about tyres
i have been to 2 Bridgestone Select shops (for my 2 cars) and both times, they were very dishonest which resulted in maximum tyre wear (massive wear within 20k km even though most are interstate drive). i now go to JAX and that's the best move i've done.
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